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Safety.Stop Child Abuse

Every child has the right to a happy, healthy life. Children’s safety is not only a main concern for parents and caregivers, but for the Commonwealth as well.

The Massachusetts Department of Children and Families (DCF) partners with families and communities to protect children from abuse and neglect so they can grow and thrive in a safe and nurturing environment. DCF works to inform residents how to recognize and report allegations of child abuse and neglect and offers a number of family support services to prevent such mistreatment.

Information About Child Abuse and Neglect

Abuse and neglect can take many forms, both physical and emotional, so learning the definitions of child abuse and neglect is an important step in preventing its occurrence. There are a number of warning signs, though it’s important to note that each case is unique. It is DCF’s responsibility to determine whether a child’s well-being is at risk, so residents who notice these signs or suspect neglect or abuse should report it immediately. DCF relies on reports from members of the public, as well as mandated reporters, such as physicians and teachers, in order to investigate allegations on behalf of a child.

Massachusetts Child Abuse Prevention Resources

DCF offers several family support initiatives to combat and prevent child abuse and neglect in Massachusetts:

  • Family Resource Centers — Located in accessible, community program sites across Massachusetts, Family Resource Centers offer a mix of voluntary programs for all family members. Services include evidence-based parenting education programs for families with children 18 and under, support groups, social and cultural activities, information about other services in the community, and application and referral help for family members with a Children Requiring Assistance (CRA)-related issue.
  • Community Connections — A network of neighborhood coalitions across the state, Community Connections provides support for families by helping them gain access to resources. Local coalitions assess community needs and respond where gaps may exist. These coalitions help shape the services available in their community to ensure they meet residents’ needs.
  • Patch Teams — Bridging the gap between Community Connections and DCF’s staff, Patch Teams provide a community response to protect children. The teams work to coordinate and provide direct support resources for families, many of whom are not directly involved with the agency.
  • Nurturing Programs — Mentors provide training to parents to strengthen their relationship with their children and help them improve their parenting skills.
  • Family Advocates — Focused on either community-wide programs or an individual family’s concerns, family advocates help facilitate the use of support resources.

Additional Child Abuse and Neglect Prevention Resources

Residents, caregivers, and parents can find additional support and information from nonprofit organizations around the Commonwealth:

  • The Children’s Trust is a Massachusetts family support organization that provides parenting education and coaching programs to improve the lives of children.
  • One Tough Job is an online resource run by the Children’s Trust, with parenting tips on dealing with everything from potty training to cyberbullying, to ensure that parents have the resources they need to raise healthy, happy kids.

To report suspected cases of abuse or neglect, contact DCF directly or call the Child-At-Risk Hotline at (800) 792-5200.

Have questions? Share below or tweet us @MassGov.

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