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Patrice Provitola, who retired this February after more than 25 years of public service, discusses her work at the Massachusetts Office for Victim Assistance, which connects victims of crime with services across the Commonwealth. 

“I’m Patrice Provitola. I’m Deputy Director here at MOVA, which is the Mass. Office for Victim Assistance. We really serve all populations of victims, so everything from homicide bereavement services, rape crisis centers, domestic violence services and shelters, child abuse services, elder abuse — we provide services for the marathon bombing victims. You name it — across the board.

First you listen — you have to really listen. You’re able to have conversations with people. I think you be real, you be yourself. They need you to be strong, so you be strong when you can. And sometimes I think you, you know, go to your supports and peers that are supportive and be able to shed a tear or say a couple curse words — whatever relieves your stress and pressure. You’re with them on the bus ride no matter where it’s going. They’re not alone.”

To contact MOVA, call (617) 586-1340.

This post is part of our InCommon series, which spotlights the people and programs that support Massachusetts residents. Stay tuned for more stories from Commonwealth employees and residents, and tweet us yours @MassGov

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