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Agencies and organizations across Massachusetts offer a diverse range of programs for elders, caregivers, and individuals with disabilities.

MassOptions, run by the Executive Office of Health and Human Services (EOHHS), helps you navigate through the Commonwealth’s programs and services to find the right one that meets your family’s specific needs.

What Is MassOptions?

MassOptions is a free service that connects elders, individuals with disabilities, and caregivers with programs. Representatives offer personalized attention both online and over the phone. The MassOptions network provides access to numerous services from different agencies, including:

  • Mental health services
  • In-home support
  • Transportation services
  • Caregiver support
  • Financial assistance
  • Housing
  • Equipment and supplies

How to Use MassOptions



Specialists are available seven days a week, 8 a.m. to 8 p.m., to connect you with the services you’re seeking. There are four ways you can find help with MassOptions:

  • Get an Online Referral — Use the easy referral form to quickly find an organization that can help you. Select your needs and location to get directed to an agency that serves your area.
  • Call a SpecialistSpeak directly with a specialist by calling the toll-free line at (844) 422-6277. During regular business hours, they can connect you immediately to a service or agency while you’re on the line.
  • Chat OnlineGet in touch with a MassOptions representative online and learn more about available programs.
  • Fill Out a Contact Form — Contact MassOptions after hours by filling out the online contact form. Leave your name, number, email and a short description of your needs. A specialist will call you back within one business day.

Let MassOptions help you find the services you need — get started today.

Have questions about MassOptions? Leave a comment below or tweet @MassGov.

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