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Man helping a senior citizen who is in a wheelchair into a van

The availability of adequate transportation for seniors in Massachusetts enables them to live independently in their communities, and helps prevent isolation and the possible need for long-term care placement. Many seniors who do not drive often rely on family and friends to help get them around. But for others, it is necessary to find community and state resources to provide transportation, as this vital support service may be their only connection to the outside world. State-wide, Massachusetts offers five types of programs to assist its senior citizens in living a full life.

Reduced-Priced Services on Fixed Routes

Massachusetts residents over age 65 are eligible for reduced fares on bus, subway, commuter rail, and boat services along fixed public transportation routes. Residents over age 60 are eligible in some communities. You may need to get a senior ID or show your Medicare card to qualify for these discounts. Contact your local transit authority to learn how to get a reduced fare in your community.

Paratransit, Dial-a-Ride, the RIDE

 

Transit authorities provide curb-to-curb or door-to-door service for individuals who cannot ride the subway or local fixed-route buses on their own because of a physical, cognitive or mental disability. Contact your local transit authority to find out how to apply for this service.

The RIDE, operated by the Massachusetts Bay Transportation Authority (MBTA), provides door-to-door service to Massachusetts residents who cannot ride the subway or local fixed-route buses on their own because of a physical, cognitive or mental disability. Residents must apply in person and once approved, may use the RIDE as often as they like.

The fare for each registered passenger or guest is $3 for a local, one-way trip. A Personal Care Assistant accompanying a registered user is not charged a fare and one other person may travel as a guest.

Van Services

Van services  are offered by different agencies and organizations. They provide Massachusetts seniors transportation for errands such as food shopping and medical appointments. To register for the van service in your area, check with your local transit authority, call your local senior center, or call Age Info at (800) 243-4636.

MassHealth Transportation Services

Seniors who are MassHealth members and who need non-emergency transportation to and from medical appointments may be eligible for free transportation services. This includes eligible members who:

Interested seniors should call the MassHealth Customer Service Center for more information.

Volunteer Driver Programs

Many Massachusetts Senior Centers and Councils on Aging offer volunteer driver programs to help seniors get around. Each volunteer driver program sets its own policies and guidelines, so contact programs near you to find out if you are eligible and learn how to sign up.

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