Mass Consumer Affairs Blog

The Official Blog of the Massachusetts Office of Consumer Affairs and Business Regulation

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Service Contracts vs. Extended Warranties

Service Contracts vs. Extended Warranties posted on Feb 15

  When buying a car from a Massachusetts dealer, consumers might hear about automotive service contracts and extended warranties.  Both offer protections against certain problems that may arise, but there are differences between them. An extended warranty is considered part of the purchase price of   …Continue Reading Service Contracts vs. Extended Warranties

Recent Posts

Check Your Check posted on Feb 13

Check Your Check

    The progression of modern technology has made it increasingly simple for con artists to manipulate both consumers and financial institutions. The use of counterfeit checks is on the rise, and even bankers themselves can have a difficult time detecting check fraud. Sometimes weeks   …Continue Reading Check Your Check

Vacation Scams Are On The Rise, Here’s How To Avoid Them posted on Feb 8

Vacation Scams Are On The Rise, Here's How To Avoid Them

  Many consumers flee to warm weather destinations during the winter months. But while you’re working on your tan, scammers are working to steal your money. We’ve collected information on some of the more common vacation scams to watch out for if you escape the   …Continue Reading Vacation Scams Are On The Rise, Here’s How To Avoid Them

Don’t let the dent on your car put a larger hole in your wallet or purse! posted on Feb 6

  Among the numerous ways con artists skilfully trick consumers into giving up their money, the “dent scam” is one of the more brazen.  Scammers approach individuals, often in very public places, offering to repair the scratches or dents on their car or pointing out   …Continue Reading Don’t let the dent on your car put a larger hole in your wallet or purse!

Need help with your Facebook account? Don’t call customer service! posted on Feb 2

  When you purchase something and it doesn’t work as expected or you paid a bill but it hasn’t cleared, a phone call to customer service is often the key to achieving a positive resolution. However, when a company doesn’t have a customer service department   …Continue Reading Need help with your Facebook account? Don’t call customer service!

The Price of Staying Warm posted on Feb 1

  While winter so far this year has been primarily mild, but Massachusetts consumers still have a few months to go before trading in their scarves and winter boots for sunglasses and sandals. When colder weather comes our way, the impact will be evident in   …Continue Reading The Price of Staying Warm