Mass Consumer Affairs Blog

The Official Blog of the Massachusetts Office of Consumer Affairs and Business Regulation

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Customized Wheelchair Lemon Law Arbitration program Overview

Customized Wheelchair Lemon Law Arbitration program Overview posted on Nov 14

Consumers in Massachusetts who purchase wheelchairs may face unfair and deceptive business practices. Fortunately, our Office administers a Wheelchair Arbitration program based on Customized Wheelchair Lemon Law (M.G.L. c. 93, § 107). The program provides you with the ability to settle disputes with the manufacturer   …Continue Reading Customized Wheelchair Lemon Law Arbitration program Overview

Recent Posts

Save On Your Cable TV Bill! posted on Nov 5

Save On Your Cable TV Bill!

Cutting the cord has become a common phrase for consumers switching from traditional cable providers to internet and streaming television options. Traditional cable packages can cost anywhere from $50 to over $200 per month, making cable one of the higher monthly utilities in your home.   …Continue Reading Save On Your Cable TV Bill!

Trick or Treat Yourself to our Halloween Tips! posted on Oct 17

Trick or Treat Yourself to our Halloween Tips!

  Halloween season with all its spooky and scary glory is right around the corner! Despite all the fun that arises on Halloween night, taking safety precautions for both adults and children is important for a stress-free experience! Our tips and tricks below are the   …Continue Reading Trick or Treat Yourself to our Halloween Tips!

Get Heated, Not Cheated this Fall! posted on Oct 8

Get Heated, Not Cheated this Fall!

With the fall upon us and temperatures dropping, you may be deciding to purchase wood to heat up your home this season. The Division of Standards (DOS) regulates the sale of wood and there are some things you should know. Whether you’re buying cordwood or   …Continue Reading Get Heated, Not Cheated this Fall!

HIC—Easy As 1-2-3! Part 5: Contractors posted on Sep 30

HIC—Easy As 1-2-3! Part 5: Contractors

When it comes to residential contracting, home improvement contractors and homeowners go hand in hand. You may know about Home Improvement Contractor (HIC) registration but there’s always more to learn! In the last blog of our five-part, “HIC-Easy as 1-2-3” blog series, we explore HIC   …Continue Reading HIC—Easy As 1-2-3! Part 5: Contractors

HIC—Easy As 1-2-3! Part 4: Homeowners posted on Sep 20

HIC—Easy As 1-2-3! Part 4: Homeowners

    Whether you’re a new homeowner or have been living in your dream house for decades, it is never too late to learn more about the Home Improvement Contractor (HIC) law and its programs. In part four of our “HIC-Easy as 1-2-3” blog, we   …Continue Reading HIC—Easy As 1-2-3! Part 4: Homeowners