Mass Consumer Affairs Blog

The Official Blog of the Massachusetts Office of Consumer Affairs and Business Regulation

Latest Post

Shopping on “Cyber Monday”? Make sure you go about it the right way. posted on Nov 28

“Cyber Monday” refers to the Monday after “Black Friday” when online retailers take advantage of heavy website traffic to put up sales and discounts. Doing business online comes with its own set of risks to consumers due to the anonymity of the Internet, so shoppers   …Continue Reading Shopping on “Cyber Monday”? Make sure you go about it the right way.

Recent Posts

Something To Be Thankful For: Price Scanning Accuracy posted on Nov 19

The Massachusetts Item Pricing Law was written to ensure that food retailers remained consistent and accurate in how they charge consumers. Since its last update in 2013, the law has been extended to cover consumer-use price scanners and automated check out systems. The Division of   …Continue Reading Something To Be Thankful For: Price Scanning Accuracy

Thinking of Joining a Health Club? Read the Fine Print. posted on Nov 14

With the holiday season fast approaching, and the New Year soon after, many consumers are already starting to consider health club memberships as part of their 2015 resolutions.  Last year, our office surveyed local health clubs and found that getting a good deal on health club   …Continue Reading Thinking of Joining a Health Club? Read the Fine Print.

IRS Scam Alert: Don’t Be Tricked into Paying Debts You Don’t Really Owe posted on Oct 3

IRS Scam Alert: Don’t Be Tricked into Paying Debts You Don’t Really Owe

Recently, the Hotline received three calls about this scam in just one week, so it is important for consumers to know how it works and how to avoid being scammed.

Massachusetts Health Insurers Now Required to Provide Prices in Real-Time posted on Oct 1

Starting October 1, health insurance companies in Massachusetts must provide online cost estimator tools for their members to compare the price and out-of-pocket costs of certain healthcare services, procedures, or hospital admissions.

Can’t pay your phone bill? Stay connected with telephone assistance posted on Sep 10

Staying connected to local resources and emergency services can improve and possibly save many lives, say state regulators. Access to local emergency services and community resources is vital to our low-income and elderly residents. The Massachusetts Department of Telecommunications and Cable (DTC) wants residents to   …Continue Reading Can’t pay your phone bill? Stay connected with telephone assistance