Mass Consumer Affairs Blog

The Official Blog of the Massachusetts Office of Consumer Affairs and Business Regulation

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Everything you wanted to know about gift returns but thought it would be rude to ask posted on Dec 22

Purchasing or receiving an unwanted gift can be one of the most frustrating – and uncomfortable – things that can go wrong over the holidays. For this reason, most people prefer the reassurance when they purchase an item that they can return it if it   …Continue Reading Everything you wanted to know about gift returns but thought it would be rude to ask

Recent Posts

All I Want for Christmas is Price Scanning Accuracy posted on Dec 19

The Massachusetts Item Pricing Law was written to ensure that food retailers remained consistent and accurate in how they charge consumers. Since its last update in 2013, the law has been extended to cover consumer-use price scanners and automated check out systems. The Division of   …Continue Reading All I Want for Christmas is Price Scanning Accuracy

Storing Your Stuff Over Winter Break? Consider Where and How. posted on Dec 16

Did you know that the metropolitan area of Boston proper alone has about 60 colleges and universities? Once final projects, papers, and exams are completed, many of the undergraduate residents will have to temporarily move out of their dorms or apartments over winter break. Since   …Continue Reading Storing Your Stuff Over Winter Break? Consider Where and How.

Winter is coming… Stay Warm in your Apartment this Season. posted on Dec 9

Actually, winter has begun and the cold weather is here. Our puffy jackets and heavy coats help us fight the chill outside until we warm up indoors. Your apartment is unlikely to be that cozy haven though, if your heating system is broken or not   …Continue Reading Winter is coming… Stay Warm in your Apartment this Season.

Shopping on “Cyber Monday”? Make sure you go about it the right way. posted on Nov 28

“Cyber Monday” refers to the Monday after “Black Friday” when online retailers take advantage of heavy website traffic to put up sales and discounts. Doing business online comes with its own set of risks to consumers due to the anonymity of the Internet, so shoppers   …Continue Reading Shopping on “Cyber Monday”? Make sure you go about it the right way.

Something To Be Thankful For: Price Scanning Accuracy posted on Nov 19

The Massachusetts Item Pricing Law was written to ensure that food retailers remained consistent and accurate in how they charge consumers. Since its last update in 2013, the law has been extended to cover consumer-use price scanners and automated check out systems. The Division of   …Continue Reading Something To Be Thankful For: Price Scanning Accuracy