When buying a car from a Massachusetts dealer, consumers might hear about automotive service contracts and extended warranties. Both offer protections against certain problems that may arise, but there are differences between them. An extended warranty is considered part of the purchase price of …Continue Reading Service Contracts vs. Extended Warranties
The progression of modern technology has made it increasingly simple for con artists to manipulate both consumers and financial institutions. The use of counterfeit checks is on the rise, and even bankers themselves can have a difficult time detecting check fraud. Sometimes weeks …Continue Reading Check Your Check
Many consumers flee to warm weather destinations during the winter months. But while you’re working on your tan, scammers are working to steal your money. We’ve collected information on some of the more common vacation scams to watch out for if you escape the …Continue Reading Vacation Scams Are On The Rise, Here’s How To Avoid Them
Among the numerous ways con artists skilfully trick consumers into giving up their money, the “dent scam” is one of the more brazen. Scammers approach individuals, often in very public places, offering to repair the scratches or dents on their car or pointing out …Continue Reading Don’t let the dent on your car put a larger hole in your wallet or purse!
When you purchase something and it doesn’t work as expected or you paid a bill but it hasn’t cleared, a phone call to customer service is often the key to achieving a positive resolution. However, when a company doesn’t have a customer service department …Continue Reading Need help with your Facebook account? Don’t call customer service!
While winter so far this year has been primarily mild, but Massachusetts consumers still have a few months to go before trading in their scarves and winter boots for sunglasses and sandals. When colder weather comes our way, the impact will be evident in …Continue Reading The Price of Staying Warm
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Gift certificates are a popular option for many gift-givers during the holiday season. From nail salons, to restaurants, to grocery stores, gift certificates can be used just about anywhere. If your go-to gift this year is a gift certificate, remember these rules: Gift certificates …Continue Reading Holiday Shopping Series: Gift Certificates
Despite your best intentions, some gifts you buy this holiday season may need to be re turned or exchanged. Before you head to the check-out, make sure you carefully read each store’s return policy. “All sales final,” “merchandise credit only,” “full cash refunds …Continue Reading Holiday Shopping Tips: Return Policies
Compliance officers from the Division of Standards recently inspected 3,225 items in 100 retail stores throughout the Commonwealth. While many consumers might ask: What is the Division of Standards? The more important question is: What were they looking for? The state’s Division of Standards …Continue Reading The Price is Right – The Massachusetts Item Pricing Law