Mass Consumer Affairs Blog

The Official Blog of the Massachusetts Office of Consumer Affairs and Business Regulation

Latest Post

Avoid peer-to-stranger transfers when using peer-to-peer payment apps

Avoid peer-to-stranger transfers when using peer-to-peer payment apps posted on Jan 14

  Have you heard of peer-to-peer payment apps such as Venmo and Cash App?  These money transferring apps sit on the phones of millions of Americans, and the numbers grow by the day.  Their convenience is hard to dismiss, since they function as a bank   …Continue Reading Avoid peer-to-stranger transfers when using peer-to-peer payment apps

Recent Posts

ScamTravel.Com posted on Jan 7

ScamTravel.Com

Are you one of those consumers that can’t pass up a good vacation deal? While some of these deals are legitimate and a great value for your buck, many others are deceptive offers posted by scammers posing as online travel agencies or homeowners renting a   …Continue Reading ScamTravel.Com

New Year, New You? What consumers should know about gym memberships before they sign. posted on Jan 2

New Year, New You? What consumers should know about gym memberships before they sign.

Many Americans are looking to 2019 to be a year of self-improvement, with the most common resolution being a greater dedication to health and fitness.  If you plan to purchase a gym membership to kick start your new healthy lifestyle, make sure you have all   …Continue Reading New Year, New You? What consumers should know about gym memberships before they sign.

Don’t get heated over cooling-off periods posted on Dec 27

  It is a very common misconception, and one that our Office receives many questions about, that a cooling-off period exists for any purchase a consumer makes.  A cooling-off period is a certain amount of time, usually three days, where a contract can be redacted   …Continue Reading Don’t get heated over cooling-off periods

Energy Bill Scams posted on Dec 19

Energy Bill Scams

        As temperatures drop, thermostats begin to rise and many consumers begin to see their heating bills increase. It should come as no surprise then that scammers capitalize on the changing seasons by offering lower energy bills or preying on fears about   …Continue Reading Energy Bill Scams

Holiday Shopping Series: Bait and Switch posted on Dec 13

Holiday Shopping Series: Bait and Switch

Most consumers have heard of the term “bait and switch,” but may not be aware when it happens to them. A sales representative may try to convince you to buy a different item than the one you came for, which may simply seem like a   …Continue Reading Holiday Shopping Series: Bait and Switch