Mass Consumer Affairs Blog

The Official Blog of the Massachusetts Office of Consumer Affairs and Business Regulation

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First Time Homebuyers Prepare Themselves posted on Mar 13

Buying a home is one of the biggest purchases a consumer will ever make. Although buying and owning a home may seem daunting, prospective Massachusetts homeowners have a wealth of resources to prepare themselves. HUD-approved housing counseling agencies and Community Development Corporations around Massachusetts provide   …Continue Reading First Time Homebuyers Prepare Themselves

Recent Posts

Subfreezing Temperatures Don’t Have to Freeze Your Bank Account posted on Jan 9

Subfreezing Temperatures Don’t Have to Freeze Your Bank Account

As the nation has endured subfreezing temperatures this week and consumers are putting their thermostats to work, it might be a good idea to check in and see how efficient your heating system is running. In Massachusetts, MassSave, a statewide program sponsored by Massachusetts energy companies,  supports   …Continue Reading Subfreezing Temperatures Don’t Have to Freeze Your Bank Account

Consumer Affairs Survey Finds Lower-Cost Options for College Textbooks posted on Aug 22

Consumer Affairs Survey Finds Lower-Cost Options for College Textbooks

It’s about that time that students will begin to flock back to the Boston area and move into their apartments and dorms.  As they prepare for classes, one of the more expensive purchases will be their course materials, including the very expensive textbooks.  According to   …Continue Reading Consumer Affairs Survey Finds Lower-Cost Options for College Textbooks

Loyalty Programs – A Two Way Street posted on Aug 19

Loyalty Programs – A Two Way Street

Customer loyalty programs may save you cash, but do you know the true cost of your membership card? In recent years, a trend has been booming with business all over the world. They are offering consumers the opportunity to enroll in their customer loyalty programs.   …Continue Reading Loyalty Programs – A Two Way Street

Missing Price Labels? Grab it and Scan it. posted on Aug 16

Missing Price Labels? Grab it and Scan it.

Price check! Earlier this year, new legislation went into effect that allows for Massachusetts grocery stores to stop placing price stickers on each individual item for sale. Markets that opt to not label everything in their store must apply for a waiver with the Division   …Continue Reading Missing Price Labels? Grab it and Scan it.

A Guide to Your Consumer Financial Protection Bureau posted on Aug 8

The Consumer Financial Protection Bureau is a federal agency founded in 2011 and established in the 2010 Dodd-Frank Wall Street Reform and Consumer Protection Act. The CFPB is tasked with educating and protecting consumers in their dealings with banks, credit unions, and other financial services.   …Continue Reading A Guide to Your Consumer Financial Protection Bureau