Mass Consumer Affairs Blog

The Official Blog of the Massachusetts Office of Consumer Affairs and Business Regulation

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Spring 2019 Lemon Law Audit Results

Spring 2019 Lemon Law Audit Results posted on May 21

The Office of Consumer Affairs and Business Regulation surveys car dealerships in the Commonwealth semi-annually to evaluate their compliance with the Massachusetts Lemon Laws. Massachusetts law mandates that Lemon Law stickers must be displayed on every vehicle for sale, new and used, at every Massachusetts   …Continue Reading Spring 2019 Lemon Law Audit Results

Recent Posts

Bubble-wrap your belongings:  A consumer guide to moving posted on May 20

Bubble-wrap your belongings:  A consumer guide to moving

The moving process can be expensive between packing, hiring movers, and storing belongings. Unfortunately, con artists will attempt to take advantage of movers and defraud them of thousands of dollars or even some of their belongings. Scammers may entice consumers by offering incredibly low prices   …Continue Reading Bubble-wrap your belongings:  A consumer guide to moving

Getting into the Cracks: the Role of a Home Inspector posted on May 14

Getting into the Cracks: the Role of a Home Inspector

A home inspection is the visual examination of the physical structure and major interior systems of a residential dwelling (up to four units). While home inspections are not a guarantee that there are no problems with your home and they are not intended to provide   …Continue Reading Getting into the Cracks: the Role of a Home Inspector

Getting Real About Real Estate Agents—Buying a Home posted on May 13

Getting Real About Real Estate Agents—Buying a Home

Whether you’re buying, selling or renting, working with a quality real estate agent is extremely important to ensure a smooth process. When buying a home, consumers should: Know the difference between a real estate broker and a real estate salesperson: A real estate broker negotiates   …Continue Reading Getting Real About Real Estate Agents—Buying a Home

Getting Real About Real Estate Agents—Selling a Home posted on May 10

Getting Real About Real Estate Agents—Selling a Home

Whether you’re buying, selling or renting, working with a quality real estate agent is extremely important to ensure a smooth process. When selling a home, consumers should: Know the difference between a real estate broker and a real estate salesperson: A real estate broker negotiates   …Continue Reading Getting Real About Real Estate Agents—Selling a Home

Foreclosure & Mortgage Relief Scams posted on Apr 30

Foreclosure & Mortgage Relief Scams

When homeowners fall upon tough times, mortgage relief programs offer services such as a loan modification to help lower monthly payments and make them more affordable. However, during this stressful time consumers may become more vulnerable to scammers trying to take advantage of their situation.    …Continue Reading Foreclosure & Mortgage Relief Scams