Mass Consumer Affairs Blog

The Official Blog of the Massachusetts Office of Consumer Affairs and Business Regulation

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Holiday Shopping Tips: Express Vs. Implied Warranties

Holiday Shopping Tips: Express Vs. Implied Warranties posted on Dec 5

  When buying a gift for a friend or family member, you worry about how much to spend or whether the recipient will like it. But what consumers don’t have to worry about is the product’s warranty. A warranty is a two-part pledge. First, it   …Continue Reading Holiday Shopping Tips: Express Vs. Implied Warranties

Recent Posts

Turning up the heat on utility scams posted on Nov 30

Turning up the heat on utility scams

  As the weather gets colder scams targeting utility customers may increase as consumers balance the costs of heating their homes with the need for warmth. Some scammers pretend to represent a major energy provider and claim that they will cut your electrical power, assess   …Continue Reading Turning up the heat on utility scams

Holiday Shopping Tips: Bait and Switch posted on Nov 30

Holiday Shopping Tips: Bait and Switch

Most consumers have heard of the term “bait and switch,” but may not be aware when it happens to them. A sales representative may try to convince you to buy a different item than the one you came for, which may simply seem like a   …Continue Reading Holiday Shopping Tips: Bait and Switch

Holiday Shopping Series: Cyber Monday posted on Nov 25

Holiday Shopping Series: Cyber Monday

The Holiday Season is upon us. Over the next few weeks as the holiday music plays and decorations are put up, consumers will be flocking to malls and websites hoping to purchase the perfect gift for their family member or friend. “Cyber Monday” refers to   …Continue Reading Holiday Shopping Series: Cyber Monday

Holiday Shopping Series: Black Friday posted on Nov 23

Holiday Shopping Series: Black Friday

    The Holiday Season is upon us. Over the next few weeks as the holiday music plays and decorations are put up, consumers will be flocking to malls and websites hoping to purchase the perfect gift for their family member or friend. In fact,   …Continue Reading Holiday Shopping Series: Black Friday

Holiday Shopping Tips posted on Nov 22

Holiday Shopping Tips

  The Holiday Season is upon us. Over the next few weeks as the holiday music plays and decorations are put up, consumers will be flocking to malls and websites hoping to purchase the perfect gift for their family member or friend. To be sure   …Continue Reading Holiday Shopping Tips