Mass Consumer Affairs Blog

The Official Blog of the Massachusetts Office of Consumer Affairs and Business Regulation

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Home Improvements That You Can Do in the Winter

Home Improvements That You Can Do in the Winter posted on Feb 19

Are you thinking about starting home improvement projects, but would rather wait for the spring or summer months? While hiring contractors and beginning work on such projects seem more like tasks for warmer weather, the winter may be an excellent time to assess the state   …Continue Reading Home Improvements That You Can Do in the Winter

Recent Posts

Precautions to Take When You Encounter a Romance Scam posted on Feb 10

Precautions to Take When You Encounter a Romance Scam

Every year on February 14th, Valentine’s Day encourages trading gifts, purchasing roses, and special romantic evenings with your partner. It could be the day your sweetheart looks forward to the most in February. Though it may be the most romantic day of the year, you   …Continue Reading Precautions to Take When You Encounter a Romance Scam

Roslindale Homeowners Receive HIC Guaranty Fund Check posted on Jan 31

Roslindale Homeowners Receive HIC Guaranty Fund Check

On Friday, January 24th, the Undersecretary of the Office of Consumer Affairs and Business Regulation, Edward A. Palleschi, presented two Roslindale homeowners with checks from the Home Improvement Contractor (HIC) Guaranty Fund, a fund that is administered by the Office. The homeowners received checks for   …Continue Reading Roslindale Homeowners Receive HIC Guaranty Fund Check

Steps You Can Take During an Auto Recall posted on Jan 27

Steps You Can Take During an Auto Recall

Last week, Toyota announced a recall of 700,000 vehicles due to concerns regarding faulty fuel tanks and engine stalling that could result in crash. This week, the company has announced a recall of an additional 2.9 million vehicles in the United States, citing issues with   …Continue Reading Steps You Can Take During an Auto Recall

The New Anti-Robocall Laws and How They Protect Consumers from High Volumes of Robocalls posted on Jan 9

The New Anti-Robocall Laws and How They Protect Consumers from High Volumes of Robocalls

In recent years, robocalls have disturbed, cheated, and scammed constituents, stealing nearly $1 billion from consumers in 2018 alone. Scam callers may pose as various government agencies or other organizations requesting money, personal information and other data in hopes to steal from or harm the   …Continue Reading The New Anti-Robocall Laws and How They Protect Consumers from High Volumes of Robocalls

Division of Banks Holiday Cybersecurity Alert posted on Dec 20

Division of Banks Holiday Cybersecurity Alert

In the midst of the holiday shopping season, DOB Connects, a program of the Massachusetts Division of Banks, posted a recorded webcast offering helpful cybersecurity tips to avoid becoming a victim to online scams. The PSAs are recorded in both English and Spanish. Also, included   …Continue Reading Division of Banks Holiday Cybersecurity Alert