Mass Consumer Affairs Blog

The Official Blog of the Massachusetts Office of Consumer Affairs and Business Regulation

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May is Military Appreciation Month posted on May 26

  May is Military Appreciation Month and the Office of Consumer Affairs and Business Regulation, together with its regulatory agencies, acknowledges and remembers all the men and women who have made the ultimate sacrifice in service to our country. The Office also extends sincere and   …Continue Reading May is Military Appreciation Month

Recent Posts

Online Smarts: Dangers of Public Wi-Fi posted on May 26

  Free, public Wi-Fi is available almost everywhere today. From the usual spots, such as coffee bars and airports, to the less common, such as steakhouses and amusement parks, public Wi-Fi is a convenience upon which most consumers rely. The problem with public Wi-Fi, however,   …Continue Reading Online Smarts: Dangers of Public Wi-Fi

Online Smarts: Crowdfunding Scams posted on May 20

  Crowdfunding websites have become major platforms for raising money for various causes, from the production of a local band’s first album to the payment of a cancer patient’s medical expenses. While websites like Kickstarter and GoFundMe have been instrumental in funding entrepreneurial products and   …Continue Reading Online Smarts: Crowdfunding Scams

Scam Log Analysis, March 2016 – April 2016 posted on May 18

Scam Log Analysis, March 2016 – April 2016

  The Massachusetts Office of Consumer Affairs and Business Regulation compiles publicly-available scam, identity theft, and fraud complaints from around the Commonwealth via police logs and news outlets, as well as through the Office’s Consumer Information Hotline. Below are three recent consumer issues and how you can   …Continue Reading Scam Log Analysis, March 2016 – April 2016

Online Smarts: Tips for safe online shopping posted on May 16

  Online shopping provides a fast, convenient platform for purchasing goods. There are several ways to shop online. You can buy from the online store of your favorite company, for instance Gap or Best Buy, or from an online warehouse like Amazon or Overstock. You   …Continue Reading Online Smarts: Tips for safe online shopping

Online Smarts: Mass. Sales Transaction Zones posted on May 11

  As the number of residents buying and selling goods online continues to increase, the potential for risks associated with these transactions does as well. Did you know that many police departments allow residents to carry-out internet sales transactions on police property? While each department   …Continue Reading Online Smarts: Mass. Sales Transaction Zones