Earlier this week, our office released the results of a survey of restocking fees at national retailers that are popular during the holiday shopping season. We found that these fees on returns – particularly on electronics and furniture – are being charged at more and more   …Continue Reading Taking Stock of Growing Fees

  The December 2009 edition of the Consumer Insider is now available (Download December_2009_Newsletter_Final). The latest newsletter includes updates on the Patrick-Murray Administration’s efforts to reform small business health insurance (including Governor Deval Patrick’s announcement event, photo right), tips for tenants when dealing with winter   …Continue Reading Consumer Insider: Health Insurance, Winter Tips, and More

  For many families, now is the perfect time to get up to speed on health insurance. Many companies hold their open-enrollment periods at the end of the year. It’s a chance to assess your health coverage, and make sure you’re maximizing benefits while keeping   …Continue Reading Time for a Health Insurance Checkup