Mass Consumer Affairs Blog

The Official Blog of the Massachusetts Office of Consumer Affairs and Business Regulation

Yearly Archives: 2009

No Such Thing as Free Diet Help Posted on Sep 28

  Losing weight is not an easy task. It takes hard work, diet and exercise. Many people like to think there’s a shortcut to losing weight, and there are plenty of entities out there willing to offer a solution that might be more mythical fountain   …Continue Reading No Such Thing as Free Diet Help

Where Can You Find a Half-Billion Dollars? Posted on Sep 15

  The answer to the above question, shockingly, is in the credit-card statements mailed each month to Boston-area college students. According to our estimate, college students in and around the city carry $533 million in credit-card debt. According to Sallie Mae, 84 percent of college   …Continue Reading Where Can You Find a Half-Billion Dollars?

Paying for What Used to Be Free Posted on Sep 10

  Your cell phone bill is likely just a shadow of its former self, and while companies may be saving bucks on printing and mailing, customers are losing convenience and an accustomed service. These days, consumers are being nickeled-and-dimed for newly invented (although not always   …Continue Reading Paying for What Used to Be Free

That May Not Be Your Bank E-Mailing You Posted on Sep 3

That May Not Be Your Bank E-Mailing You

  The other day, a friend of mine forwarded to me a classic e-mail phishing scam, the bank account that has been flagged for security reasons. This one, however, isn’t really one of the better ones. Here it is: While this one comes with a   …Continue Reading That May Not Be Your Bank E-Mailing You

The Jury’s in: Scam Is Illegal Posted on Aug 25

  In recent months, a classic scam has started to pop back up around the country. We haven’t heard about any incidents in Massachusetts, but you should be on guard just in case your phone rings. In this jury-service scam, the caller tells you that   …Continue Reading The Jury’s in: Scam Is Illegal

New Rules on Credit Cards Posted on Aug 20

  Starting tomorrow, you’ll have 21 days to pay your credit card bill, and at least 45 days advance notice if your credit card company is changed your interest rate, the required minimum payment, or increasing fees. The changes are the first in a series   …Continue Reading New Rules on Credit Cards

Being “Green” Isn’t Black and White Posted on Jul 21

  More and more consumers are trying to be environmentally conscious, and companies are following the trend by marketing the “green” nature of their products. But figuring out how green a product is can be tricky. There are few definitions regarding what makes something “green.”   …Continue Reading Being “Green” Isn’t Black and White

Low-Cost Insurance May Not Be Legitimate Posted on Jul 10

  In economic conditions like we’re seeing now, some unscrupulous people take advantage of a family’s need to save money. They offer “deals” that appear to be a money-saving solution.  A very low rate might seem like a bargain, but there may be no benefits   …Continue Reading Low-Cost Insurance May Not Be Legitimate

An Eye on Overcharging Posted on Jul 10

  We’ve all been to a store and experienced the following: The price rung up at the register was more than what we saw on the shelf. Sometimes we might ask the cashier about it, sometimes we might think we just goofed up and keep   …Continue Reading An Eye on Overcharging

Last Call: Get Connected to DTV Posted on Jun 11

Last Call: Get Connected to DTV

  There is just one day left to make sure you are ready for the switch to digital television, a change that will affect thousands of television viewers in Massachusetts if they haven’t upgraded their television. If you have cable or a digital-ready television, you   …Continue Reading Last Call: Get Connected to DTV