Mass Consumer Affairs Blog

The Official Blog of the Massachusetts Office of Consumer Affairs and Business Regulation

Monthly Archives: August 2013

Consumer Affairs Survey Finds Lower-Cost Options for College Textbooks Posted on Aug 22

Consumer Affairs Survey Finds Lower-Cost Options for College Textbooks

It’s about that time that students will begin to flock back to the Boston area and move into their apartments and dorms.  As they prepare for classes, one of the more expensive purchases will be their course materials, including the very expensive textbooks.  According to   …Continue Reading Consumer Affairs Survey Finds Lower-Cost Options for College Textbooks

Loyalty Programs – A Two Way Street Posted on Aug 19

Loyalty Programs – A Two Way Street

Customer loyalty programs may save you cash, but do you know the true cost of your membership card? In recent years, a trend has been booming with business all over the world. They are offering consumers the opportunity to enroll in their customer loyalty programs.   …Continue Reading Loyalty Programs – A Two Way Street

Missing Price Labels? Grab it and Scan it. Posted on Aug 16

Missing Price Labels? Grab it and Scan it.

Price check! Earlier this year, new legislation went into effect that allows for Massachusetts grocery stores to stop placing price stickers on each individual item for sale. Markets that opt to not label everything in their store must apply for a waiver with the Division   …Continue Reading Missing Price Labels? Grab it and Scan it.

A Guide to Your Consumer Financial Protection Bureau Posted on Aug 8

The Consumer Financial Protection Bureau is a federal agency founded in 2011 and established in the 2010 Dodd-Frank Wall Street Reform and Consumer Protection Act. The CFPB is tasked with educating and protecting consumers in their dealings with banks, credit unions, and other financial services.   …Continue Reading A Guide to Your Consumer Financial Protection Bureau

Response: Consumer Reports Rates Surgery (Commonhealth Blog) Posted on Aug 5

Healthcare consumers have been in the dark, but Consumer Reports continues to shine a light on information consumers can use to make informed decisions in the healthcare marketplace. As Martha Bebinger states in her recent article, there is a “void” of groups providing information to answer   …Continue Reading Response: Consumer Reports Rates Surgery (Commonhealth Blog)

Buying Concert Tickets? Beware Third Party Ticket Sites Posted on Aug 2

Buying Concert Tickets? Beware Third Party Ticket Sites

Looking to buy concert tickets this summer? When it comes to most third party tickets, you can tick-em off your list. You may not be stuck with just a hole in your wallet from inflated prices, but you may be left disappointed standing outside the concert venue as well.