Mass Consumer Affairs Blog

The Official Blog of the Massachusetts Office of Consumer Affairs and Business Regulation

Monthly Archives: September 2015

Data Privacy Series: Smartphones, Apps, and Tracking Posted on Sep 29

Picture this: You are out in public—anywhere—and half the people around you are looking down… at their smartphones. What are they doing? They are texting, reading an article, playing a game, or they are using one of the many, many apps offered for smartphones. Smartphones   …Continue Reading Data Privacy Series: Smartphones, Apps, and Tracking

Scam Alert: One Ring Posted on Sep 23

SCAM ALERT “One-Ring” Scam Scammers are calling from an international number that appears to originate in the U.S., causing consumers to unwittingly return the call to an international number and rack up some hefty international call fees. This is commonly called a “one-ring” scam, but   …Continue Reading Scam Alert: One Ring

How to Use Contractor Websites to Shop Around for Home Improvement Contractor Work Posted on Sep 21

Do you need roofing work, from normal wear and tear, ice damage or another reason due to the winter storms? Many homeowners must make repairs to their homes from the tough winter, and yet may not have found a contractor to make those repairs. If   …Continue Reading How to Use Contractor Websites to Shop Around for Home Improvement Contractor Work

Scam Log Analysis: August Posted on Sep 15

Scam Log Analysis: August

The Massachusetts Office of Consumer Affairs and Business Regulation compiles publicly-available scam, identity theft, and fraud complaints from around the Commonwealth via police logs, news outlets, and other sources, as well as through the Office’s Consumer Information Hotline. Below is a quantitative analysis of the   …Continue Reading Scam Log Analysis: August

Smart Renting Series: Leases Posted on Sep 14

The concept of renting seems easy enough – find a place that meets your needs, agree with the landlord on price and length of lease, sign and make your payments.  But you should understand the importance of your obligations as a tenant as well as   …Continue Reading Smart Renting Series: Leases

Home Buying Consumer Survey Highlights Posted on Sep 10

In the months of June and July, the Massachusetts Office of Consumer Affairs and Business Regulation conducted an online survey on home-buying. The survey included questions about each consumer’s home-buying prospects, what types of issues they are worried about when it comes to buying a   …Continue Reading Home Buying Consumer Survey Highlights

Scam Alert: Energy Scams and Competitive Supplier Bad Practices Posted on Sep 8

Scammers have been posing as energy companies, either as the major energy provider, such as Eversource, or as smaller competitive energy suppliers. Scammers that pose as Eversource are usually threatening to turn off your utilities unless you make a payment that day. Scammers posing as   …Continue Reading Scam Alert: Energy Scams and Competitive Supplier Bad Practices

Identity Theft Insurance Posted on Sep 8

Anyone can become a victim of identity theft. For that reason, many companies offer identity theft insurance to help victims with the costs associated with reclaiming their identity. There are many options when it comes to identity theft insurance, from selecting where to purchase it   …Continue Reading Identity Theft Insurance