Mass Consumer Affairs Blog

The Official Blog of the Massachusetts Office of Consumer Affairs and Business Regulation

Monthly Archives: November 2015

Gift Card Tips Posted on Nov 23

  Have you ever received a gift card as a present?  Do you know what fees are associated with that card? Do you know when it expires?  Do you know where to report if you have a problem?  Many consumers buy gift cards for others,   …Continue Reading Gift Card Tips

More than 6,600 Mass. consumers to receive refunds in mortgage lending settlement Posted on Nov 20

The Massachusetts Division of Banks and 49 other state mortgage regulatory agencies have executed a Settlement Agreement and Consent Order with Prospect Mortgage, LLC. The California-based mortgage company is licensed in Massachusetts and wholly owned by Sterling Partners, a private equity firm. A multi-state examination   …Continue Reading More than 6,600 Mass. consumers to receive refunds in mortgage lending settlement

Department of Public Utilities phone scam circulating in MA Posted on Nov 19

  The Office of Consumer Affairs & Business Regulation along with The Department of Public Utilities would like to inform consumers of a phone scam that is affecting Massachusetts residents. Residents are receiving calls from a business that is claiming to be a solar developer,   …Continue Reading Department of Public Utilities phone scam circulating in MA

Data Privacy Series: Spoofing Posted on Nov 18

Data Privacy Series: Spoofing   What is Spoofing? Spoofing is a general term for tricking or deceiving. In the context of consumer data privacy, spoofing usually refers to email or caller ID spoofing. Spoofing is closely related to phishing and is sometimes used synonymously. How   …Continue Reading Data Privacy Series: Spoofing

Executive Leadership on Cybersecurity Posted on Nov 2

  The Massachusetts Office of Consumer Affairs and Business Regulation has partnered with law enforcement and security experts to present an overview of cyber threats to businesses and corporations in Massachusetts. This conference will provide business executives with a practical learning experience and resources to   …Continue Reading Executive Leadership on Cybersecurity