It’s been an exciting 2015 for Undersecretary Chapman and the Office of Consumer Affairs and Business Regulation. This year we focused on educating the consumer, alerting you to rights you may not have known you had and calling your attention to ways to protect   …Continue Reading 2015 Recap: How the Office of Consumer Affairs and Business Regulation affects you

  It’s that time of year when everyone is getting into the holiday spirit. So while you are prepping for the festivities, you may also want to make sure that your home is ready for Jack Frost and Old Man Winter. Preparing your home now   …Continue Reading Tips for weatherizing that can save you money and protect your home against winter weather

  With holiday shopping in full swing, millions of consumers are expected to ship gifts to their family and friends.  However, sending the packages to the right address does not guarantee that they will be received by the intended recipient.  Package thefts rise during the   …Continue Reading Lost or Stolen Packages