Mass Consumer Affairs Blog

The Official Blog of the Massachusetts Office of Consumer Affairs and Business Regulation

Monthly Archives: March 2016

Consumer Advisory: Online Dating Scams Posted on Mar 25

  40 million Americans use online dating sites, according to a survey by Match.com, and that number continues to grow each year. For many, online dating provides an easy and accessible way to meet potential companions through a laptop, tablet, or smartphone. However, an increase   …Continue Reading Consumer Advisory: Online Dating Scams

FBI, NHTSA: Vehicles Increasingly Susceptible to Hacking Posted on Mar 23

  The FBI and U.S. National Highway Traffic Safety Administration (NHTSA) issued a warning on Thursday that vehicles are becoming “increasingly vulnerable” to hacking. Breaches of vehicle cybersecurity happen when a hacker gains access to a vehicle system, giving him or her access to driver   …Continue Reading FBI, NHTSA: Vehicles Increasingly Susceptible to Hacking

Consumer Advisory: Vacation Rentals Posted on Mar 21

  The height of summer vacation planning is here, and families are on the hunt for affordable travel options. As house sharing has become an increasingly popular alternative to staying in a traditional hotel, online classifieds have become a favorite place for scammers to target   …Continue Reading Consumer Advisory: Vacation Rentals

Scam Log Analysis, Jan. 2016- Feb. 2016 Posted on Mar 18

  The Massachusetts Office of Consumer Affairs and Business Regulation compiles publicly-available scam, identity theft, and fraud complaints from around the Commonwealth via police logs and news outlets, as well as through the Office’s Consumer Information Hotline. Below are three of the most relevant consumer   …Continue Reading Scam Log Analysis, Jan. 2016- Feb. 2016

Consumer Alert: Tax Season CEO Email Phishing Scam Posted on Mar 17

  Over the last few weeks, the Massachusetts Office of Consumer Affairs and Business Regulation has received several data security breach notifications from companies that have been victimized by an email phishing scheme in which a third party illegally obtained employees’ IRS Form W-2 information.   …Continue Reading Consumer Alert: Tax Season CEO Email Phishing Scam

What New Parents Need to Know About Insurance Posted on Mar 10

    Preparing for the arrival of a new baby can be overwhelming. While you’re setting up a nursery and planning for changes in your social life and sleeping habits, don’t forget to plan for changes in your insurance.  Our Office and the Division of   …Continue Reading What New Parents Need to Know About Insurance

What consumers should know about the Massachusetts Consumer Protection Law Posted on Mar 9

  Many consumers are unaware of the rights they are entitled to under the Massachusetts Consumer Protection law, Massachusetts General Laws Chapter 93A. Likewise, many merchants may not fully understand their responsibilities under this law.  This National Consumer Protection Week, the Office of Consumer Affairs   …Continue Reading What consumers should know about the Massachusetts Consumer Protection Law

Thinking About Hiring a Home Improvement Contractor? Learn How State Law Protects You Posted on Mar 8

  Remodeling and making improvements to your home can be an overwhelming project. Fortunately, Massachusetts law offers protections to those hiring outside help when renovating through the Home Improvement Contractor (HIC) Registration Program. The Home Improvement Contractor law is important to both contractors and consumers—contractors must   …Continue Reading Thinking About Hiring a Home Improvement Contractor? Learn How State Law Protects You