Mass Consumer Affairs Blog

The Official Blog of the Massachusetts Office of Consumer Affairs and Business Regulation

Monthly Archives: December 2016

November Lemon Law Sticker Audit Results Posted on Dec 22

November Lemon Law Sticker Audit Results

    The Office of Consumer Affairs and Business Regulation (OCABR) again conducted a survey of Massachusetts auto dealerships last month to determine how many were displaying Lemon Law stickers on every vehicle for sale, as mandated by state law. In May, we conducted the   …Continue Reading November Lemon Law Sticker Audit Results

The Price is Right – The Massachusetts Item Pricing Law Posted on Dec 20

The Price is Right – The Massachusetts Item Pricing Law

  Compliance officers from the Division of Standards recently inspected 3,225 items in 100 retail stores throughout the Commonwealth. While many consumers might ask: What is the Division of Standards? The more important question is: What were they looking for? The state’s Division of Standards   …Continue Reading The Price is Right – The Massachusetts Item Pricing Law

Holiday Lights Safety Guide Posted on Dec 19

  The holiday season is in full swing, gifts are wrapped, recipes collected, and those string lights untangled. However, this popular decoration can be dangerous if not handled properly. We’ve gathered some tips on how to stay safe and festive this season: Make sure your   …Continue Reading Holiday Lights Safety Guide

Holiday Shopping Tips: Return Policies Posted on Dec 13

Holiday Shopping Tips: Return Policies

    Despite your best intentions, some gifts you buy this holiday season may need to be re turned or exchanged. Before you head to the check-out, make sure you carefully read each store’s return policy. “All sales final,” “merchandise credit only,” “full cash refunds   …Continue Reading Holiday Shopping Tips: Return Policies

Holiday Shopping Series: Gift Certificates Posted on Dec 12

Holiday Shopping Series: Gift Certificates

  Gift certificates are a popular option for many gift-givers during the holiday season. From nail salons, to restaurants, to grocery stores, gift certificates can be used just about anywhere. If your go-to gift this year is a gift certificate, remember these rules: Gift certificates   …Continue Reading Holiday Shopping Series: Gift Certificates

Holiday Shopping Tips: Avoiding Package Theft Posted on Dec 7

Holiday Shopping Tips: Avoiding Package Theft

  The United States Postal Service estimates it will deliver around 750 million packages this holiday season. Package thefts rise during the holiday season, and some thieves will even follow delivery trucks to scoop up packages as soon as they are delivered. To make sure   …Continue Reading Holiday Shopping Tips: Avoiding Package Theft

Holiday Shopping Tips: Express Vs. Implied Warranties Posted on Dec 5

Holiday Shopping Tips: Express Vs. Implied Warranties

  When buying a gift for a friend or family member, you worry about how much to spend or whether the recipient will like it. But what consumers don’t have to worry about is the product’s warranty. A warranty is a two-part pledge. First, it   …Continue Reading Holiday Shopping Tips: Express Vs. Implied Warranties