Mass Consumer Affairs Blog

The Official Blog of the Massachusetts Office of Consumer Affairs and Business Regulation

Monthly Archives: March 2017

Phone Refund Scam Posted on Mar 30

Phone Refund Scam

  Our Office hears about a variety of scams on a regular basis so we’re never surprised to learn about the different ways scammers will attempt to trick people. A recent scam that was brought to our attention involved a money refund. A caller claiming to   …Continue Reading Phone Refund Scam

Spin Cycle Making Your Head Spin? Posted on Mar 29

Spin Cycle Making Your Head Spin?

  Almost 3 million Samsung washing machines were recalled last November due to reports of excessive vibration and/or parts detaching from the washing machine. However, since the recall began, customers have been complaining about myriad of issues. Consumer news outlet, Consumerist, has been tracking the   …Continue Reading Spin Cycle Making Your Head Spin?

Immigration Scams Posted on Mar 27

Immigration Scams

  The call to strengthen the United States’ borders has opened a new window of opportunity for con artists who are capitalizing on fear and uncertainty. The Boston Globe reported earlier this month that there has been an uptick in scammers posing as federal agents,   …Continue Reading Immigration Scams

Car Buyer Beware: ”Buy Here Pay Here” Used Car Financing and Sales are Riddled with Pitfalls Posted on Mar 23

Car Buyer Beware: ”Buy Here Pay Here” Used Car Financing and Sales are Riddled with Pitfalls

  Many consumers need a loan to purchase a used vehicle. Consumers with poor or no credit will often seek financing from the dealer they are buying a car from. This financing is commonly referred to as “Buy Here Pay Here,” and it lets dealers   …Continue Reading Car Buyer Beware: ”Buy Here Pay Here” Used Car Financing and Sales are Riddled with Pitfalls

Apps – Access Denied Posted on Mar 21

Apps – Access Denied

  Almost everyone is guilty of passively downloading a new app for their mobile device. And why not? Apps are great. But consumers should recognize that there are risks in the marketplace. A woman from California used her debit card to buy a slot machine   …Continue Reading Apps – Access Denied

Can You Hear Me? Posted on Mar 20

Can You Hear Me?

Scammers are constantly inventing new ways to take advantage of consumers. The latest phone scam to keep your ears open for has made up the majority of the reports to Better Business Bureau’s scam tracker over the last several weeks across America and even Canada.   …Continue Reading Can You Hear Me?

Student Loan Debt Servicers: Why pay even more? Posted on Mar 16

Student Loan Debt Servicers: Why pay even more?

Americans owe over one trillion dollars in student loan debt, with the average student holding about $30,000.  Unfortunately, individuals struggling with their debts are often preyed on scammers looking to make easy money by offering promises of loan consolidation or assistance with repayment. How this   …Continue Reading Student Loan Debt Servicers: Why pay even more?

Why Consumers May Be Hearing About the CFPB’s Prepaid Card Rule Posted on Mar 15

Why Consumers May Be Hearing About the CFPB’s Prepaid Card Rule

Prepaid cards are used by many consumers as an alternative to regular credit cards. Some consumers use them because they cannot get approved for a credit card due to debt or credit history, others simply prefer them over other forms of paying. In fact, according   …Continue Reading Why Consumers May Be Hearing About the CFPB’s Prepaid Card Rule

Funeral Directors Posted on Mar 13

Funeral Directors

  Making funeral arrangements is one of the most difficult times in a person’s life. It’s also one of the most expensive purchases a consumer will ever make. It’s important that before a consumer makes any funeral arrangements, they check to make sure they are   …Continue Reading Funeral Directors

CloudPets Breach? Posted on Mar 8

CloudPets Breach?

Using a password doesn’t necessarily mean you’re protected from others being able to access your personal information and in some cases, your voice recordings. The company Spiral Toys launched an innovative product in 2015 called CloudPets which allows family and friends to relay voice messages   …Continue Reading CloudPets Breach?