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Mass Consumer Affairs Blog
The Official Blog of the Massachusetts Office of Consumer Affairs and Business Regulation
If you’re someone who likes to save money, you may have used a daily deal site such as Groupon or Living Social. With a strong presence in the U.S. and abroad, these websites are well-known for daily deals and deep discounts on services, clothing, …Continue Reading What’s the Deal with Daily Deal Sites?
Student loan debt can be difficult to manage, especially when the average student holds about $30,000 in debt. So it is not surprising that many look to companies offering promises of loan consolidation or assistance with repayment. In March, we warned about student …Continue Reading Students Rejoice: The FTC went after a student loan debt relief scam
Memorial Day marks the beginning of the summer vacation season and many families will be hitting the road for a weekend getaway. The Office of Consumer Affairs and Business Regulation and its regulatory agencies put together some tips for consumers to know how to …Continue Reading Memorial Day Travel Tips
For most of us, our computers are a central part of our everyday life. So when tech support calls and informs you there is a problem with your computer, it’s only natural to follow their directions to ensure important documents, precious photographs, and your …Continue Reading “Operation Tech Trap”
Prom and graduation are around the corner, so many consumers will be rushing to salons to look flawless for their big day. Whether you’re interested in a new hairdo or getting a manicure, it is important to ensure that treatments are performed by licensed …Continue Reading Making the Cut
The U.S. Department of Veterans Affairs (VA) is warning consumers about a telephone scam targeting veterans who misdial the Veterans Choice Program phone line. Scammers have set up a phone line with a nearly identical phone number to the Choice Program. The only difference …Continue Reading Veterans: Dial Carefully
Thousands of students who attended DeVry University will receive refund checks as a result of a settlement with the Federal Trade Commission (FTC) over deceptive advertisements. Due to false ads claiming high employment success rates and income levels after graduation, the FTC announced that …Continue Reading DeVry University Refunds
The Office of Consumer Affairs and Business Regulation and the Department of Telecommunications and Cable urge residents to take pre-emptive measures this National Hurricane Preparedness Week (May 7-13) to ensure readiness during emergency situations or power outages impacting their communications services. Different services (for …Continue Reading Stay Connected During Emergencies
Digital coupons often pop-up on Facebook. Usually utilizing big chains stores, consumers are lured with a coupon offering amazing deals such as 50 percent off everything, or $100 off any purchase. But shoppers must be wary because these coupons are usually scams aimed at …Continue Reading Facebook Coupon Scam
The unusual worm that landed in the mailboxes of Google’s Gmail users last week was a sophisticated identity phishing scam that quickly spread to various other contacts. Scammers were able to get users to open a malicious link using one the oldest tricks in …Continue Reading Google Phishing Scam
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2017