Mass Consumer Affairs Blog

The Official Blog of the Massachusetts Office of Consumer Affairs and Business Regulation

Monthly Archives: July 2018

Consumer Rights: Auto Financing Posted on Jul 30

Consumer Rights: Auto Financing

  When selling or trading in a car to a dealership, it is important to remember that both the dealership and the consumer have certain rights and responsibilities. If you are trading in a car for a different one, make sure to read and sign   …Continue Reading Consumer Rights: Auto Financing

Car Owner Resources Posted on Jul 25

  The Office of Consumer Affairs and Business Regulation receives many inquiries from consumers who have questions about car buying, car selling, and how to handle issues with their recently purchased car.  OCABR has written a series of blogs and advisories to provide answers to   …Continue Reading Car Owner Resources

Racking Up Returns Posted on Jul 18

Racking Up Returns

Because return policies can vary from store to store, consumers often call our Office asking if a certain policy is legal. In Massachusetts, there is no set law about return policies. Some retailers have lifetime warranties and unlimited returns. Some companies may allow the purchaser   …Continue Reading Racking Up Returns

Stay Connected During Emergencies Posted on Jul 18

Stay Connected During Emergencies

  The Office of Consumer Affairs and Business Regulation and the Department of Telecommunications and Cable urge residents to take pre-emptive measures this Hurricane Preparedness Week to ensure readiness during emergency situations or power outages impacting their communications services. Different services (for example, traditional wireline   …Continue Reading Stay Connected During Emergencies

Hurricane Preparedness: Do you know how to prep for a storm? Posted on Jul 17

Hurricane Preparedness: Do you know how to prep for a storm?

  Hurricane Season officially began in June but this week is Hurricane Preparedness Week in Massachusetts.  The National Oceanic and Atmospheric Administration has predicted a 70% chance of having 10 to 16 named storms, with five to nine possibly developing into hurricanes. That’s why the   …Continue Reading Hurricane Preparedness: Do you know how to prep for a storm?

Dockless Bike-sharing: The Nuts and Bolts of Station-Free Cycling Posted on Jul 13

  Have you come across unlocked bicycles propped up in random locations in your city or town? You may think the bright-colored bikes were left by mistake, but they may actually be a part of a dockless bike-sharing network. Companies such as ofo, Ant, Lime   …Continue Reading Dockless Bike-sharing: The Nuts and Bolts of Station-Free Cycling

Peer-to-Peer Car-Sharing: What Every Consumer Should Know Posted on Jul 5

Peer-to-Peer Car-Sharing: What Every Consumer Should Know

Peer-to-peer car-sharing has emerged as an alternative to renting a car. With a business model similar to Airbnb or Uber, it allows car owners to rent out their vehicles to individuals within a given area through a mobile app. In providing this service, these platforms,   …Continue Reading Peer-to-Peer Car-Sharing: What Every Consumer Should Know

Please note: our HIC Office has moved Posted on Jul 2

The HIC Registrations and Renewals office has moved to 1000 Washington St., Suite 710 Who does this move affect? Contractors looking to register as a Home Improvement Contractor or renew an existing registration Contractors or subcontractors looking to obtain a duplicate HIC registration card Contractors or   …Continue Reading Please note: our HIC Office has moved