Mass Consumer Affairs Blog

The Official Blog of the Massachusetts Office of Consumer Affairs and Business Regulation

Monthly Archives: October 2018

The Real Halloween Haunts: Staying Safe during the Scary Season Posted on Oct 29

The Real Halloween Haunts: Staying Safe during the Scary Season

  Halloween is a night of tricks, treats, and lots of fun. Unfortunately it’s also a night when people often forget to exercise caution. The Office of Consumer Affairs and Business Regulation is providing the following tips to help make this Halloween a fun and   …Continue Reading The Real Halloween Haunts: Staying Safe during the Scary Season

Teen Driver Rules for the Road Posted on Oct 26

Teen Driver Rules for the Road

        It is important that all drivers, but especially inexperienced ones, exercise caution while behind the wheel.  According to the U.S. Department of Transportation, motor vehicle crashes are the leading cause of death for teens (15 to 18 years old) in the   …Continue Reading Teen Driver Rules for the Road

Cybersecurity Insurance Posted on Oct 24

Cybersecurity Insurance

  A data breach can have a long-term impact on a company. Aside from any financial losses, companies often need to rebuild consumer trust and confidence after falling victim to a cyber-attack. Because of this, many businesses, both large and small, are rethinking their security   …Continue Reading Cybersecurity Insurance

October is Cybersecurity Awareness Month Posted on Oct 18

October is Cybersecurity Awareness Month

For many consumers, the month of October elicits excitement over changing leaves, pumpkin spice lattes and dressing up as a favorite superhero. However, this month also serves to raise awareness of masked combatants of a much more formidable sort: online scammers.  October is Cybersecurity Awareness   …Continue Reading October is Cybersecurity Awareness Month

Facebook Breach Posted on Oct 12

Facebook Breach

  Facebook recently suffered a significant data breach with hackers gaining access to the accounts of millions Americans.  According to Facebook, hackers exploited a software flaw in the ‘View As’ option (which lets users to see what their profile looks like from the perspective of   …Continue Reading Facebook Breach

Avoiding Scams After a Disaster Posted on Oct 11

Avoiding Scams After a Disaster

  In the days and weeks following any catastrophic event, such as a Hurricane or the gas explosions in Merrimack Valley, we are uplifted by stories that reflect the generosity and compassion of our neighbors and fellow citizens through acts of kindness.  Sadly, however, there   …Continue Reading Avoiding Scams After a Disaster

Received a call from the Chinese Embassy? You’re not alone. Posted on Oct 10

Received a call from the Chinese Embassy? You’re not alone.

  We first warned you about this scam last spring as the calls were making their way to the landlines and cellphones of Massachusetts residents. The calls have ramped up over the last few months, in fact, many people in our Office and our agencies   …Continue Reading Received a call from the Chinese Embassy? You’re not alone.

Office of Consumer Affairs and Business Regulation Announces Customized Wheelchair Arbitration Program Posted on Oct 3

  The Massachusetts Lemon Laws protect consumers whose new or used car has a serious defect which impacts their ability to drive it. Cars are one of the most expensive purchases a consumer will make in their lifetime and the Lemon Laws help ensure that   …Continue Reading Office of Consumer Affairs and Business Regulation Announces Customized Wheelchair Arbitration Program