Mass Consumer Affairs Blog

The Official Blog of the Massachusetts Office of Consumer Affairs and Business Regulation

Yearly Archives: 2019

HIC—Easy as 1-2-3! Part 3: Guaranty Fund Posted on Sep 13

HIC—Easy as 1-2-3!  Part 3: Guaranty Fund

In parts one and two of our “HIC-Easy as 1-2-3!” blog series you learned about the Home Improvement Contractor (HIC) law and how to apply for the Arbitration program. Now we’ll cover the fund that may reimburse a homeowner with an unpaid final judgment against   …Continue Reading HIC—Easy as 1-2-3! Part 3: Guaranty Fund

HIC—Easy as 1-2-3! Part 2: Arbitration Posted on Sep 9

HIC—Easy as 1-2-3!  Part 2: Arbitration

After the ink is dry on your home improvement contract and the job is underway, sometimes things don’t go as planned. Thankfully, the Home Improvement Contractor (HIC) law Arbitration program allows homeowners and registered contractors the opportunity to seek a resolution should a dispute arise.   …Continue Reading HIC—Easy as 1-2-3! Part 2: Arbitration

HIC— Easy as 1-2-3! Introduction Posted on Aug 30

HIC— Easy as 1-2-3! Introduction

If you are a home improvement contractor or homeowner in Massachusetts, we’ve got you covered with our introductory guide to understanding the Home Improvement Contractor (HIC) programs – from both perspectives, the homeowner’s and contractor’s. This introduction to HIC programs is the first of our   …Continue Reading HIC— Easy as 1-2-3! Introduction

Keep Calm on Move-In Day! Posted on Aug 29

Keep Calm on Move-In Day!

  With move-in day around the corner for college students, it’s important to be aware about tenant rights and renter’s insurance. We’ve compiled some tips and reminders as students prepare to move into off-campus apartments or houses: Beware of rental scams. Ensure that you visit   …Continue Reading Keep Calm on Move-In Day!

How To Spot A Government-Related Scam Posted on Aug 21

How To Spot A Government-Related Scam

Your phone rings with an unrecognized number, the voice on the other end says “Congratulations, you qualify to receive a free government grant to pay for home repairs…!” While this sounds exciting, it may be a scam. Phone scammers are constantly looking for new and   …Continue Reading How To Spot A Government-Related Scam

Prevent Window-Related Injuries in Your Home! Posted on Aug 12

Prevent Window-Related Injuries in Your Home!

With summer in full swing, the windows in your home are probably open from time to time. To a curious young child an open window can equal danger. Every year eight children under the age of 5 die from falling out a window, and over   …Continue Reading Prevent Window-Related Injuries in Your Home!

Scammers Phishing for Apple Users Posted on Aug 6

Scammers Phishing for Apple Users

Last year, Apple sold over 2 billion iPhones worldwide giving scammers a huge group to target. Phishing emails may be used to trick Apple users into disclosing personal information like your social security number, credit card information, and home address. Apple will not  ask for   …Continue Reading Scammers Phishing for Apple Users

Hacked: What To Do If You Are The Victim Of A Data Breach? Posted on Jul 30

Hacked: What To Do If You Are The Victim Of A Data Breach?

  In 2018 over 440,000 Massachusetts residents were impacted by data breaches. This month Equifax reached a $700 million settlement as a result of a 2017 large-scale data breach. Yesterday, Capital One announced a major data breach affecting over 100 million consumers. If you have   …Continue Reading Hacked: What To Do If You Are The Victim Of A Data Breach?

Twister Tips: Staying Safe and Protected During Tornadoes Posted on Jul 24

Twister Tips: Staying Safe and Protected During Tornadoes

A tornado recently touched down on Cape Cod causing damage and leaving thousands without power.  Tornadoes occur spontaneously and are known to rip up trees, flip cars, and destroy homes. It is often difficult to prepare for a tornado due to their unpredictable nature leaving   …Continue Reading Twister Tips: Staying Safe and Protected During Tornadoes

Summer Consumer Guidelines Posted on Jul 23

Summer Consumer Guidelines

Summer is here and Massachusetts is starting to heat up. Taking simple safety precautions is more important than ever. Educate yourself on precautions you can take to have a stress-free and enjoyable summer. Going Abroad?  Get your vaccines or boosters. Refer to the Centers for   …Continue Reading Summer Consumer Guidelines