Mass Consumer Affairs Blog

The Official Blog of the Massachusetts Office of Consumer Affairs and Business Regulation

Monthly Archives: December 2020

Shopping Series 2020: Holiday Returns Posted on Dec 28

Shopping Series 2020: Holiday Returns

The holidays are here and as you both give and receive gifts it’s likely you will find some cases in which items are the wrong size or style or color, are damaged, or otherwise just not right. This means one thing—returns. Unfortunately, there is no   …Continue Reading Shopping Series 2020: Holiday Returns

Shopping Series 2020: Third Party Vendors Posted on Dec 7

Shopping Series 2020: Third Party Vendors

The pandemic has forced consumers to shop online with increasing frequency. However, when buying virtually, things are not always as they seem. Unlike when you enter a brick and mortar store, when you shop online– even with brands you know and trust– you are not   …Continue Reading Shopping Series 2020: Third Party Vendors