Mass Consumer Affairs Blog

The Official Blog of the Massachusetts Office of Consumer Affairs and Business Regulation

Author Archives: Jayda Leder-Luis

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Survey Says: Lemon Law Compliance on the Rise posted on Dec 29

The Massachusetts Lemon Laws provide legal relief to consumers who are sold a new, used, or leased vehicle that has a significant defect to its safety or use. Under these laws, car dealerships are required to place a bright yellow Lemon Law sticker on each   …Continue Reading Survey Says: Lemon Law Compliance on the Rise

Can’t pay your phone bill? Stay connected with telephone assistance posted on Sep 10

Staying connected to local resources and emergency services can improve and possibly save many lives, say state regulators. Access to local emergency services and community resources is vital to our low-income and elderly residents. The Massachusetts Department of Telecommunications and Cable (DTC) wants residents to   …Continue Reading Can’t pay your phone bill? Stay connected with telephone assistance

Consumer Affairs Survey Finds Lower-Cost Options for College Textbooks

Consumer Affairs Survey Finds Lower-Cost Options for College Textbooks posted on Aug 22

It’s about that time that students will begin to flock back to the Boston area and move into their apartments and dorms.  As they prepare for classes, one of the more expensive purchases will be their course materials, including the very expensive textbooks.  According to   …Continue Reading Consumer Affairs Survey Finds Lower-Cost Options for College Textbooks