Mass Consumer Affairs Blog

The Official Blog of the Massachusetts Office of Consumer Affairs and Business Regulation

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Have you gotten a collection call about a debt you don’t recognize?

Have you gotten a collection call about a debt you don’t recognize? posted on Sep 29

Nobody likes getting debt collection calls. But have you ever gotten one for a debt you already paid — or you know isn’t yours? Or have you been threatened and harassed by a debt collector until you paid up? If so, we want you to   …Continue Reading Have you gotten a collection call about a debt you don’t recognize?

National Preparedness Month: National Flood Insurance Program Facts

National Preparedness Month: National Flood Insurance Program Facts posted on Sep 22

You never know when rainfall may lead to a major flood. National Preparedness Month is a great time to make sure your home and belongings are prepared for the unexpected. Having a flood in your home can cause major destruction, leading to costly repairs. Programs   …Continue Reading National Preparedness Month: National Flood Insurance Program Facts

Ballot Question 1: Right to Repair

Ballot Question 1: Right to Repair posted on Sep 18

Should you, or shouldn’t you? 2020 Massachusetts Ballot Question 1 has a lot of voters wondering which option is best for the people of the Commonwealth as proponents on each side spend millions on advertising to convince you to vote one way or the other.   …Continue Reading Ballot Question 1: Right to Repair

Tuition Reimbursement Insurance

Tuition Reimbursement Insurance posted on Sep 17

There are lots of things that parents worry about when they send their children off to college, a global pandemic has not conventionally been one of them – until now. A year ago, no one would have predicted the outbreak of Coronavirus, or its impact   …Continue Reading Tuition Reimbursement Insurance

Lifeline Awareness Week – September 14-18, 2020

Lifeline Awareness Week – September 14-18, 2020 posted on Sep 15

Living alone can be isolating which is why the Department of Telecommunications wants you to know, no matter your income, there are ways for you to have a home phone, cell phone, or internet plan. A service called Lifeline is available to keep you connected   …Continue Reading Lifeline Awareness Week – September 14-18, 2020

FRAUD ALERT: Brushing

FRAUD ALERT: Brushing posted on Aug 7

When something seems to be too good to be true, chances are that it is. So, if boxes of free stuff start showing up on your doorstep out of nowhere, be advised that you may be a victim of “brushing.” What is “brushing?” Brushing is   …Continue Reading FRAUD ALERT: Brushing

Beware of Toxic Hand Sanitizer posted on Jun 23

The U.S. Food and Drug Administration (FDA) is warning consumers of nine hand sanitizers that contain toxic ingredients. The agency said the products, which are manufactured in Mexico by Eskbiochem SA de CV, contain elevated levels of methanol or wood alcohol. Methanol should not be   …Continue Reading Beware of Toxic Hand Sanitizer

Massachusetts Banks and Credit Unions Deliver on Paycheck Protection Program (PPP) Promise

Massachusetts Banks and Credit Unions Deliver on Paycheck Protection Program (PPP) Promise posted on Jun 18

  Intended as a lifeline to all Americans amidst the pandemic crisis facing our nation and the world, the Coronavirus Aid, Relief, and Economic Security (CARES) Act was passed by Congress with overwhelming, bipartisan support and signed into law by the president on March 27th,   …Continue Reading Massachusetts Banks and Credit Unions Deliver on Paycheck Protection Program (PPP) Promise

Coping with Food Insecurity

Coping with Food Insecurity posted on Jun 5

Eating well is one of the most important things we can do to take care of ourselves and our families. For many families in the Commonwealth coping with the loss of income due to the pandemic food insecurity has become a real threat. According to   …Continue Reading Coping with Food Insecurity

What to Do If You Buy a Car That is a Lemon

What to Do If You Buy a Car That is a Lemon posted on May 21

Roadways are seeing a lot less traffic these days as businesses remain shuttered and much of the state is adhering to the stay-at-home policy initiated by Governor Baker’s state of emergency. Just the same, people have continued to shop for and purchase cars during the   …Continue Reading What to Do If You Buy a Car That is a Lemon