Mass Consumer Affairs Blog

The Official Blog of the Massachusetts Office of Consumer Affairs and Business Regulation

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Sector Specific Relief Grants Available for Small Businesses

Sector Specific Relief Grants Available for Small Businesses posted on Jan 12

If you are a small business owner who has been negatively impacted by the pandemic, more assistance is available through the Commonwealth’s COVID-19 Small Business Grant Program. Funds of close to $700 million dollars will be distributed by Massachusetts Growth Capital Corporation (MGCC) to those   …Continue Reading Sector Specific Relief Grants Available for Small Businesses

T-Mobile Data Breach

T-Mobile Data Breach posted on Jan 11

Calling all T-Mobile customers, your mobile carrier has announced a data breach which might impact you. In a letter posted on their website, T-Mobile said: “Our Cybersecurity team discovered and shut down malicious, unauthorized access to some information related to your T-Mobile prepaid wireless account.   …Continue Reading T-Mobile Data Breach

Top 10 Worst Products for Massachusetts Consumers of the Year 2020

Top 10 Worst Products for Massachusetts Consumers of the Year 2020 posted on Jan 6

For the second year in a row we invited you to take a jog down memory lane with us as we looked back at the worst consumer products with our “Top 10 Worst Products for Massachusetts Consumers” list. The Office of Consumer Affairs & Business Regulation   …Continue Reading Top 10 Worst Products for Massachusetts Consumers of the Year 2020

Shopping Series 2020: Holiday Returns

Shopping Series 2020: Holiday Returns posted on Dec 28

The holidays are here and as you both give and receive gifts it’s likely you will find some cases in which items are the wrong size or style or color, are damaged, or otherwise just not right. This means one thing—returns. Unfortunately, there is no   …Continue Reading Shopping Series 2020: Holiday Returns

Shopping Series 2020: Third Party Vendors

Shopping Series 2020: Third Party Vendors posted on Dec 7

The pandemic has forced consumers to shop online with increasing frequency. However, when buying virtually, things are not always as they seem. Unlike when you enter a brick and mortar store, when you shop online– even with brands you know and trust– you are not   …Continue Reading Shopping Series 2020: Third Party Vendors

Shopping Series 2020: Online Shopping

Shopping Series 2020: Online Shopping posted on Nov 25

Black Friday and Cyber Monday are days away. And, the countdown to Christmas, Hanukah, and Kwanza is on. Are you ready to shop this holiday season? As you make your shopping list and check it twice, you will likely find yourself buying more things online   …Continue Reading Shopping Series 2020: Online Shopping

Fraud Alert: Unemployment Benefits & ID Theft

Fraud Alert: Unemployment Benefits & ID Theft posted on Nov 17

Driven by the economic downturn brought on by pandemic related restrictions, unemployment across the U.S. is at a historic high. While national and local averages slowly decline across the country, unemployment fraud is on the rise. For many the unemployment benefit is a lifeline. Unfortunately, for   …Continue Reading Fraud Alert: Unemployment Benefits & ID Theft

Winter is Coming, Are You Ready?

Winter is Coming, Are You Ready? posted on Nov 3

The days are getting shorter, and the nights are getting a lot colder. As New Englanders we are beginning to switch the items in our  wardrobes from light weight tee-shirts to heavy cardigans. This fall your closet should not be the only room in the   …Continue Reading Winter is Coming, Are You Ready?

Halloween During the COVID Era

Halloween During the COVID Era posted on Oct 29

Ordinarily, scary things on Halloween are confined to spooky movies, frightening costumes, and the possibility of tainted goodies, but this year COVID-19 presents additional concerns for trick-or-treaters and those giving out candy. Just as with other activities, precautions can be taken to make Halloween safe   …Continue Reading Halloween During the COVID Era

National Lead Poisoning Prevention Week

National Lead Poisoning Prevention Week posted on Oct 29

October 25 – 31, 2020 – is National Lead Poisoning Prevention Week (NLPPW). The U.S. Department of Housing and Urban Development (HUD), the U.S. Environmental Protection Agency (EPA), the Centers for Disease Control and Prevention (CDC), and their partners have organized this to heighten awareness   …Continue Reading National Lead Poisoning Prevention Week