Mass Consumer Affairs Blog

The Official Blog of the Massachusetts Office of Consumer Affairs and Business Regulation

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Homeowners Deed scam

Homeowners Deed scam posted on Jan 16

Homeowners beware: there’s a deeds scam out there. The Norfolk County Register of Deeds recently advised residents of a fraudulent direct-mail solicitation that offers homeowners a certified copy of their property deed, but asks way too much money in return. The scammers are asking consumers   …Continue Reading Homeowners Deed scam

Mechanical vs. Collision: What to do if your vehicle needs repair

Mechanical vs. Collision: What to do if your vehicle needs repair posted on Jan 11

If your vehicle needs repair, it’s important to know your rights and responsibilities before taking any action. Motor Vehicle Damage Repair shops provide repairs needed due to fire, theft, vandalism, or collision. These types of shops are required to be registered with the MA Division   …Continue Reading Mechanical vs. Collision: What to do if your vehicle needs repair

Kids on Apps

Kids on Apps posted on Jan 9

If you’re a parent, you may be questioning how best to integrate your young child into the world of technology and apps. More importantly, how to keep your kid safe. As technology develops, more and more mobile applications are available and at children’s fingertips, with   …Continue Reading Kids on Apps

(Over)paying the price?

(Over)paying the price? posted on Dec 28

  When doing our shopping, most of us trust that we’re paying the accurate price for our items at checkout. What many of us don’t know is that Massachusetts actually has an item pricing law, which requires stores to individually price mark most items with   …Continue Reading (Over)paying the price?

Hotel Front Desk Scam posted on Dec 20

  “And still those voices are calling from far away, Wake you up in the middle of the night Just to hear them say…. ‘Hi this is the front desk and there is a problem with your card’…..” Wait, what? Hotel California by the Eagles   …Continue Reading Hotel Front Desk Scam

Car wrap scam

Car wrap scam posted on Dec 18

Recently, our Office received a complaint from a small business about a text message scam in which scammers were using their business’ name. The business began receiving emails and calls from consumers asking about opportunities to be paid in return for advertising on behalf of   …Continue Reading Car wrap scam

Financing Fido

Financing Fido posted on Dec 12

Leasing a pet like you would a car or your furniture may seem like an unusual concept, but pet leasing options are being offered across the country, including New England. Here’s how it works: A customer goes to a pet store to buy a new   …Continue Reading Financing Fido

Uber Users Beware: Massive Data Breach

Uber Users Beware: Massive Data Breach posted on Dec 11

Uber Technologies Inc. recently announced that hackers had accessed the names, email addresses and phone numbers of 57 million of its customers and drivers. To make matters worse, Uber also admitted to covering up the hack and paying the hackers $100,000. Uber has stated that   …Continue Reading Uber Users Beware: Massive Data Breach

Travel Insurance Tips from the NAIC

Travel Insurance Tips from the NAIC posted on Dec 6

With the winter season upon us, many consumers are planning trips to visit loved ones for the holidays or to spend a week or so in a warmer climate. Many consumers consider travel insurance to protect them and their finances should something go wrong. Before   …Continue Reading Travel Insurance Tips from the NAIC

HO, HO, HO: Holiday Overspending

HO, HO, HO: Holiday Overspending posted on Dec 4

Holiday-induced debt can be a problem for many Americans looking for the newest cell phone, electronic device, or the hottest new kid’s toy. Many companies plan major product releases during this shopping season and are unyielding with their advertising. According to new data from NerdWallet’s   …Continue Reading HO, HO, HO: Holiday Overspending