Mass Consumer Affairs Blog

The Official Blog of the Massachusetts Office of Consumer Affairs and Business Regulation

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See Spot. See Spot and Get Scammed.

See Spot. See Spot and Get Scammed. posted on Nov 15

You’ve decided that you want to bring a furry friend into your home, so you go online to conduct some research. As you’re browsing, an ad for an adorable puppy catches your attention. He’s cute, cuddly, and even better, free! All you have to do   …Continue Reading See Spot. See Spot and Get Scammed.

Applying for undergrad? Be sure you don’t apply to Scam College!

Applying for undergrad? Be sure you don’t apply to Scam College! posted on Nov 15

College tuition isn’t cheap and students and their families often look for alternate ways to finance a college education. Unfortunately, in an effort to pay the bills, many can fall prey to scholarship and financial aid scams. Fake scholarships Some dishonest companies guarantee that they   …Continue Reading Applying for undergrad? Be sure you don’t apply to Scam College!

Fall 2017 Lemon Law Audit

Fall 2017 Lemon Law Audit posted on Nov 10

The Office of Consumer Affairs and Business Regulation (OCABR) again conducted its survey of Massachusetts auto dealerships to determine how many were displaying Lemon Law stickers on every vehicle for sale, as mandated by state law. Inspectors visited 118 dealerships in 32 cities and towns   …Continue Reading Fall 2017 Lemon Law Audit

What is “post-consumer waste?”

What is “post-consumer waste?” posted on Nov 8

If you look at certain bags, cartons, or paper stock, you may notice a small image or message regarding its recycled content, sometimes referenced as a percentage of Post-consumer materials. Curious as to what this label meant, we decided to do some research. Post-consumer means   …Continue Reading What is “post-consumer waste?”

Insurance Myths

Insurance Myths posted on Nov 7

Many consumers seldom take the time to read the fine print of their health, auto and home insurance policies. But it’s important to know what is and is not included in your policy in the event a claim needs to be filed. The National Association   …Continue Reading Insurance Myths

Glossary of Health Insurance Terms

Glossary of Health Insurance Terms posted on Nov 2

Insurance can be intricate and difficult to understand with varying policies, providers and requirements. A common understanding of frequently used terms between consumers and insurance providers can be very helpful in paving the way for clear and effective communication. That’s why we’re breaking down some   …Continue Reading Glossary of Health Insurance Terms

Cut Through the Clutter: NAIC's Tips For Health Insurance Open Enrollment

Cut Through the Clutter: NAIC’s Tips For Health Insurance Open Enrollment posted on Oct 30

As open enrollment period begins, many Massachusetts residents must soon make 2018 health insurance choices amid a barrage of news and opinions regarding healthcare. To help make the most informed decisions possible, the National Association Of Insurance Commissioners (NAIC) encourages consumers to streamline their health   …Continue Reading Cut Through the Clutter: NAIC’s Tips For Health Insurance Open Enrollment

Contractor vs Homeowner: How to keep your business, and reputation, intact.

Contractor vs Homeowner: How to keep your business, and reputation, intact. posted on Oct 30

Undertaking a home improvement job involves a great deal of time and skill. Contractors spend long hours reviewing project details with their clients, selecting and ordering supplies and hiring subcontractors.  We always warn homeowners about the risks of doing business with a bad contractor….but it’s   …Continue Reading Contractor vs Homeowner: How to keep your business, and reputation, intact.

New Medicare Cards Are Coming and So Are Potential Scams posted on Oct 27

  If you’re enrolled in Medicare, you’ll be getting a new Medicare card in the next year or two with one big difference: the new card won’t have your Social Security number on it. Instead of the Social Security number, the new Medicare cards will   …Continue Reading New Medicare Cards Are Coming and So Are Potential Scams

The FTC is Cracking Down on Celebrity “Ads”

The FTC is Cracking Down on Celebrity “Ads” posted on Oct 18

If you have social media accounts, such as Instagram or Twitter, and follow celebrities on the apps, you may have noticed your favorite celeb seems to be using the hashtags #ad or #sponsored with more frequency. Under the Federal Trade Commission (FTC) endorsement guidelines, social media   …Continue Reading The FTC is Cracking Down on Celebrity “Ads”