Mass Consumer Affairs Blog

The Official Blog of the Massachusetts Office of Consumer Affairs and Business Regulation

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Is Solar the Solution for You?

Is Solar the Solution for You? posted on Jun 22

Solar photovoltaics, more commonly referred to as solar panels, are being installed on roofs across the country. By using sunlight to create energy, they offer a sustainable alternative to electricity. Residents cite electricity cost savings, increased energy independence, and environmental benefits as reasons why they   …Continue Reading Is Solar the Solution for You?

Summer Safety Tips

Summer Safety Tips posted on Jun 18

As summer approaches, expect to see more people out and about using various methods of transportation.  Residents might opt to bike or walk to work and families will be packing up the car and hitting the roads for vacations. Whether you are travelling by car,   …Continue Reading Summer Safety Tips

Please read the following notice carefully as our addresses are changing! posted on Jun 14

The HIC Registrations and Renewals office will be moving to 1000 Washington St., Suite 710 on Friday, June 29. Walk-in registration/renewal will still take place at One Ashburton Place, Suite 1301 through June 28. Forms and applications should be mailed to the old address until   …Continue Reading Please read the following notice carefully as our addresses are changing!

Returning a rental car

Returning a rental car posted on Jun 12

Renting a car is common for business travelers and families on vacation. You can be in a car minutes after your flight has landed and when it’s time to return home, you just drop the car off and take a convenient shuttle to your terminal.   …Continue Reading Returning a rental car

Free Freezes & Fraud Alerts

Free Freezes & Fraud Alerts posted on Jun 8

Credit freezes and fraud alerts are often used by consumers to help prevent identity theft. Identity theft occurs when someone steals your personal information, such as your Social Security number or bank account information, to commit fraud or other crimes. Identity theft can take many   …Continue Reading Free Freezes & Fraud Alerts

Flood Insurance

Flood Insurance posted on Jun 5

The back-to-back March Nor’easter’s left many homeowners struggling with damaged homes due to downed tree limbs and strong winds. Significant flooding made matters much worse for many living near the coast. Flooding is a very common and costly weather related natural disaster and 13 million   …Continue Reading Flood Insurance

Protecting your pets

Protecting your pets posted on Jun 1

For many consumers, a pet is a beloved member of the family so many consumers opt to purchase pet insurance in case a pet is sick or gets hurt. Many carriers offer plans with varying levels of coverage. To help consumers determine the right plan   …Continue Reading Protecting your pets

Registration Run-Down

Registration Run-Down posted on May 29

Before entering into a home improvement contract with a homeowner, a contractor should understand the differences between registering as an individual contractor, with or without a D/B/A (doing business as), or as a corporation. Contractors and homeowners should be certain that the name the contractor   …Continue Reading Registration Run-Down

What to know before purchasing wedding insurance

What to know before purchasing wedding insurance posted on May 24

For many consumers, their wedding day is supposed to be one of the happiest days of their lives. However, when things do not go according to plan, consumers may be left with a substantial debt and nothing to show for it. Wedding insurance, or coverage,   …Continue Reading What to know before purchasing wedding insurance

Payment App Scams

Payment App Scams posted on May 21

  Instant payment apps have become a popular fixture for peer-to-peer payments. Before using instant payment apps such as Venmo, Cash App, or Zelle, you should do your research so you understand exactly what you are signing up for. Peer-to-peer payments are instant, cashless, payments   …Continue Reading Payment App Scams