Mass Consumer Affairs Blog

The Official Blog of the Massachusetts Office of Consumer Affairs and Business Regulation

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Natural Disaster Preparation

Natural Disaster Preparation posted on Sep 19

A natural disaster or severe weather event can strike at any time, that’s why it’s imperative for consumers to be prepared. The Office of Consumer Affairs and Business Regulation and the Division of Insurance offer the following tips for preparation and your safety after a   …Continue Reading Natural Disaster Preparation

How Do You Connect? A Consumer Guide to Landline Telephone Service: Part 4—Slamming and Cramming

How Do You Connect? A Consumer Guide to Landline Telephone Service: Part 4—Slamming and Cramming posted on Sep 12

When buying landline telephone service for your home, you should be aware of several issues, including technological changes impacting the communications network, and ask questions to make sure you are getting the type of telephone service that best meets your needs. Telephone calls are generally   …Continue Reading How Do You Connect? A Consumer Guide to Landline Telephone Service: Part 4—Slamming and Cramming

We’re Moving! posted on Sep 12

The Office of Consumer Affairs and Business Regulation will be moving this Friday, Sept. 15, 2017. If you have any questions or concerns, here’s where we’ll be next week!   Office of Consumer Affairs and Business Regulation 501 Boylston St., Suite 5100, Boston, MA 02116   …Continue Reading We’re Moving!

Equifax Breach

Equifax Breach posted on Sep 12

On September 7th, credit monitoring company Equifax announced that a breach of their system exposed names, social security numbers, birth dates, and other data for approximately 143 million Americans – that’s about half of the U.S. adult population. In Massachusetts, 2,929,675 residents were affected. Equifax   …Continue Reading Equifax Breach

How Do You Connect? A Consumer Guide to Landline Telephone Service: Part 3—Bundled Services

How Do You Connect? A Consumer Guide to Landline Telephone Service: Part 3—Bundled Services posted on Sep 8

When buying landline telephone service for your home, you should be aware of several issues, including technological changes impacting the communications network, and ask questions to make sure you are getting the type of telephone service that best meets your needs. Telephone calls are generally   …Continue Reading How Do You Connect? A Consumer Guide to Landline Telephone Service: Part 3—Bundled Services

How Do You Connect? A Consumer Guide to Landline Telephone Service: Part 2—Billing.

How Do You Connect? A Consumer Guide to Landline Telephone Service: Part 2—Billing. posted on Sep 7

When buying landline telephone service for your home, you should be aware of several issues, including technological changes impacting the communications network, and ask questions to make sure you are getting the type of telephone service that best meets your needs. Telephone calls are generally   …Continue Reading How Do You Connect? A Consumer Guide to Landline Telephone Service: Part 2—Billing.

How Do You Connect? A Consumer Guide to Landline Telephone Service: Part 1—Overview

How Do You Connect? A Consumer Guide to Landline Telephone Service: Part 1—Overview posted on Sep 6

When buying landline telephone service for your home, you should be aware of several issues, including technological changes impacting the communications network, and ask questions to make sure you are getting the type of telephone service that best meets your needs. Telephone calls are generally   …Continue Reading How Do You Connect? A Consumer Guide to Landline Telephone Service: Part 1—Overview

Choosing the best care for your best friend

Choosing the best care for your best friend posted on Aug 31

All pet owners know that choosing the right veterinarian is imperative for the well-being of their beloved pet. Veterinarians are medical professionals who diagnose, treat and prescribe for disease, pain or injury to animals. They also control and prevent the transmission of animal diseases (“zoonoses”)   …Continue Reading Choosing the best care for your best friend

Soy Based Wiring

Soy Based Wiring posted on Aug 28

Various manufacturers use soy-based wiring in some vehicles to be eco-friendly. However, some consumers have reported problems with this type of wiring, primarily arising from rodents chewing the wires. It’s important for consumers to know that, as unusual as it sounds, defects related to soy-based   …Continue Reading Soy Based Wiring

Before you cash that check…

Before you cash that check… posted on Aug 23

We recently received a head’s up from a local police officer after his daughter was sent a fraudulent cashier check in the mail. At first glance, it looks legitimate, but fortunately, the officer is aware of this type of scam and directed his daughter to   …Continue Reading Before you cash that check…