Mass Consumer Affairs Blog

The Official Blog of the Massachusetts Office of Consumer Affairs and Business Regulation

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October is Cybersecurity Awareness Month

October is Cybersecurity Awareness Month posted on Oct 18

For many consumers, the month of October elicits excitement over changing leaves, pumpkin spice lattes and dressing up as a favorite superhero. However, this month also serves to raise awareness of masked combatants of a much more formidable sort: online scammers.  October is Cybersecurity Awareness   …Continue Reading October is Cybersecurity Awareness Month

Facebook Breach

Facebook Breach posted on Oct 12

  Facebook recently suffered a significant data breach with hackers gaining access to the accounts of millions Americans.  According to Facebook, hackers exploited a software flaw in the ‘View As’ option (which lets users to see what their profile looks like from the perspective of   …Continue Reading Facebook Breach

Avoiding Scams After a Disaster

Avoiding Scams After a Disaster posted on Oct 11

  In the days and weeks following any catastrophic event, such as a Hurricane or the gas explosions in Merrimack Valley, we are uplifted by stories that reflect the generosity and compassion of our neighbors and fellow citizens through acts of kindness.  Sadly, however, there   …Continue Reading Avoiding Scams After a Disaster

Received a call from the Chinese Embassy? You’re not alone.

Received a call from the Chinese Embassy? You’re not alone. posted on Oct 10

  We first warned you about this scam last spring as the calls were making their way to the landlines and cellphones of Massachusetts residents. The calls have ramped up over the last few months, in fact, many people in our Office and our agencies   …Continue Reading Received a call from the Chinese Embassy? You’re not alone.

Office of Consumer Affairs and Business Regulation Announces Customized Wheelchair Arbitration Program posted on Oct 3

  The Massachusetts Lemon Laws protect consumers whose new or used car has a serious defect which impacts their ability to drive it. Cars are one of the most expensive purchases a consumer will make in their lifetime and the Lemon Laws help ensure that   …Continue Reading Office of Consumer Affairs and Business Regulation Announces Customized Wheelchair Arbitration Program

September is Life Insurance Awareness Month

September is Life Insurance Awareness Month posted on Sep 26

  Life Insurance can help protect your family by replacing lost income or providing funds to pay outstanding bills or taxes in the event of your death. While many of us do not want to consider what happens after we’re gone, it’s important to understand   …Continue Reading September is Life Insurance Awareness Month

Congratulations, you’re the Unlucky Winner!

Congratulations, you’re the Unlucky Winner! posted on Sep 24

  Our Office works very hard to educate consumers on how to spot a scam. So you can imagine how excited we were to hear from a consumer alerting us to a fake check scam that he received. The fake check scam is common. You’ll see   …Continue Reading Congratulations, you’re the Unlucky Winner!

Public Insurance Adjusters: Who They Are and What They Can Do for You

Public Insurance Adjusters: Who They Are and What They Can Do for You posted on Sep 21

    Following a disaster, an insurance adjuster can help homeowners in navigating the claims process and obtaining the maximum claim for damaged property. An insurance company may have its own adjusters or hire independent ones and their services are performed free of charge. In   …Continue Reading Public Insurance Adjusters: Who They Are and What They Can Do for You

To Give or Not to Give posted on Sep 18

  In the wake of a natural disaster, terrorist attack, or death of a community member, it is common to want to help those affected by tragedy.  Unfortunately, individuals and organizations attempt to take advantage of generous consumers by posing as phony charities to steal   …Continue Reading To Give or Not to Give

College Credit

College Credit posted on Sep 14

  One common acquisition of many incoming college students is a personal credit card.  For some, a first credit card is a sign of independence and autonomy of one’s finances; for others, it’s only to be used in the event of an emergency or to   …Continue Reading College Credit