Mass Consumer Affairs Blog

The Official Blog of the Massachusetts Office of Consumer Affairs and Business Regulation

Category Archives: MassConsumer

Energy Bill Scam Calls Posted on Feb 23

Energy Bill Scam Calls

Many staff from our Office have been receiving incessant phone calls regarding their energy bills. Luckily, we know a scam when we hear one. We called the scammer back after receiving 3 calls, each listing a different call back number along with different reference numbers.   …Continue Reading Energy Bill Scam Calls

For Sale Buy Online Owner Posted on Feb 20

For Sale Buy Online Owner

It is becoming increasingly common for dealerships and private sellers to advertise their cars through a website, through an app, or through social media. Because different laws may apply depending on the details of each listing, the Office of Consumer Affairs and Business Regulation seeks   …Continue Reading For Sale Buy Online Owner

Getting down to business or getting scammed? Posted on Feb 13

Getting down to business or getting scammed?

  The Federal Trade Commission (FTC) recently issued a warning after hearing from several consumer protection agencies about scammers taking advantage of people looking to get licensed in a particular profession. These fraudsters lie and say they can help you get professional or business licenses.   …Continue Reading Getting down to business or getting scammed?

Does Your Contract Pass the Test? Posted on Feb 8

Does Your Contract Pass the Test?

How you enter into a home improvement contract matters.  While some may think that a wink and a handshake is sufficient when negotiating a contract for home improvement work, the Home Improvement Contractor Law (HIC) requires that there be a written contract between contractor and   …Continue Reading Does Your Contract Pass the Test?

Failed Inspection: What You Should Know Posted on Feb 5

Failed Inspection: What You Should Know

  Whether you are negotiating with a dealer or private seller, it is important to remember that new and used car purchases are protected by the Massachusetts Lemon Laws. Consumers should be aware, however, that if they are attempting to return a vehicle under the   …Continue Reading Failed Inspection: What You Should Know

Are you enlightened on your lighting needs? Posted on Jan 26

Are you enlightened on your lighting needs?

Handle electricity improperly and you run the risk of shock, injury, and even fire. So when consumers have electrical needs, it’s important they use a licensed electrician. Only a master or journeyman electrician licensed by the Board of State Examiners of Electricians can be legally   …Continue Reading Are you enlightened on your lighting needs?

Tax Identity Theft Awareness Week Posted on Jan 22

Tax Identity Theft Awareness Week

As tax season approaches, the Federal Trade Commission (FTC) has designated January 29-February 2, 2018 as Tax Identity Theft Awareness Week.  According to the IRS, tax identity theft can occur when someone uses your Social Security number (SSN) to file a return in your name   …Continue Reading Tax Identity Theft Awareness Week

Homeowners Deed scam Posted on Jan 16

Homeowners Deed scam

Homeowners beware: there’s a deeds scam out there. The Norfolk County Register of Deeds recently advised residents of a fraudulent direct-mail solicitation that offers homeowners a certified copy of their property deed, but asks way too much money in return. The scammers are asking consumers   …Continue Reading Homeowners Deed scam

Mechanical vs. Collision: What to do if your vehicle needs repair Posted on Jan 11

Mechanical vs. Collision: What to do if your vehicle needs repair

If your vehicle needs repair, it’s important to know your rights and responsibilities before taking any action. Motor Vehicle Damage Repair shops provide repairs needed due to fire, theft, vandalism, or collision. These types of shops are required to be registered with the MA Division   …Continue Reading Mechanical vs. Collision: What to do if your vehicle needs repair

Kids on Apps Posted on Jan 9

Kids on Apps

If you’re a parent, you may be questioning how best to integrate your young child into the world of technology and apps. More importantly, how to keep your kid safe. As technology develops, more and more mobile applications are available and at children’s fingertips, with   …Continue Reading Kids on Apps