Mass Consumer Affairs Blog

The Official Blog of the Massachusetts Office of Consumer Affairs and Business Regulation

Category Archives: MassConsumer

Travel Insurance Tips from the NAIC Posted on Dec 6

Travel Insurance Tips from the NAIC

With the winter season upon us, many consumers are planning trips to visit loved ones for the holidays or to spend a week or so in a warmer climate. Many consumers consider travel insurance to protect them and their finances should something go wrong. Before   …Continue Reading Travel Insurance Tips from the NAIC

HO, HO, HO: Holiday Overspending Posted on Dec 4

HO, HO, HO: Holiday Overspending

Holiday-induced debt can be a problem for many Americans looking for the newest cell phone, electronic device, or the hottest new kid’s toy. Many companies plan major product releases during this shopping season and are unyielding with their advertising. According to new data from NerdWallet’s   …Continue Reading HO, HO, HO: Holiday Overspending

Call of Jury Duty? Posted on Nov 29

Call of Jury Duty?

Recently, consumers in Western MA have been targeted by phony telephone calls and emails about serving their jury duty. Jury duty scams are so popular and widespread that the United States Courts issued a public alert to warn civilians.  And, just a few years ago,   …Continue Reading Call of Jury Duty?

See Spot. See Spot and Get Scammed. Posted on Nov 15

See Spot. See Spot and Get Scammed.

You’ve decided that you want to bring a furry friend into your home, so you go online to conduct some research. As you’re browsing, an ad for an adorable puppy catches your attention. He’s cute, cuddly, and even better, free! All you have to do   …Continue Reading See Spot. See Spot and Get Scammed.

Applying for undergrad? Be sure you don’t apply to Scam College! Posted on Nov 15

Applying for undergrad? Be sure you don’t apply to Scam College!

College tuition isn’t cheap and students and their families often look for alternate ways to finance a college education. Unfortunately, in an effort to pay the bills, many can fall prey to scholarship and financial aid scams. Fake scholarships Some dishonest companies guarantee that they   …Continue Reading Applying for undergrad? Be sure you don’t apply to Scam College!

Fall 2017 Lemon Law Audit Posted on Nov 10

Fall 2017 Lemon Law Audit

The Office of Consumer Affairs and Business Regulation (OCABR) again conducted its survey of Massachusetts auto dealerships to determine how many were displaying Lemon Law stickers on every vehicle for sale, as mandated by state law. Inspectors visited 118 dealerships in 32 cities and towns   …Continue Reading Fall 2017 Lemon Law Audit

What is “post-consumer waste?” Posted on Nov 8

What is “post-consumer waste?”

If you look at certain bags, cartons, or paper stock, you may notice a small image or message regarding its recycled content, sometimes referenced as a percentage of Post-consumer materials. Curious as to what this label meant, we decided to do some research. Post-consumer means   …Continue Reading What is “post-consumer waste?”

Insurance Myths Posted on Nov 7

Insurance Myths

Many consumers seldom take the time to read the fine print of their health, auto and home insurance policies. But it’s important to know what is and is not included in your policy in the event a claim needs to be filed. The National Association   …Continue Reading Insurance Myths

Glossary of Health Insurance Terms Posted on Nov 2

Glossary of Health Insurance Terms

Insurance can be intricate and difficult to understand with varying policies, providers and requirements. A common understanding of frequently used terms between consumers and insurance providers can be very helpful in paving the way for clear and effective communication. That’s why we’re breaking down some   …Continue Reading Glossary of Health Insurance Terms

Cut Through the Clutter: NAIC’s Tips For Health Insurance Open Enrollment Posted on Oct 30

Cut Through the Clutter: NAIC's Tips For Health Insurance Open Enrollment

As open enrollment period begins, many Massachusetts residents must soon make 2018 health insurance choices amid a barrage of news and opinions regarding healthcare. To help make the most informed decisions possible, the National Association Of Insurance Commissioners (NAIC) encourages consumers to streamline their health   …Continue Reading Cut Through the Clutter: NAIC’s Tips For Health Insurance Open Enrollment