Mass Consumer Affairs Blog

The Official Blog of the Massachusetts Office of Consumer Affairs and Business Regulation

Category Archives: MassConsumer

Back to School Scam Study Guide Posted on Aug 29

Back to School Scam Study Guide

For college students, the months of August and September are pretty chaotic. Between packing, shopping, saying sappy goodbyes to friends, and scrambling to make a few more bucks, these last few weeks of freedom are all about checking the next thing off a to-do list.   …Continue Reading Back to School Scam Study Guide

Settling disputes with your landlord Posted on Aug 24

Settling disputes with your landlord

    Most landlord and tenant relationships are professional, if not amicable, and without incident. But when there is a problem, how should it be resolved? There are various remedies that can address a host of problems between landlords and tenants. Find some below.     …Continue Reading Settling disputes with your landlord

Renting 101 Posted on Aug 22

Renting 101

  The concept of renting seems easy enough – find a place that meets your needs, agree with the landlord on price and length of lease, sign and make your payments. But you should understand the importance of your obligations as a tenant as well   …Continue Reading Renting 101

Why Parents & Guardians of College Students Should Review Insurance Policies Before Move-In Day Posted on Aug 17

Why Parents & Guardians of College Students Should Review Insurance Policies Before Move-In Day

  The last week of August is when most students start heading to colleges and universities. While your focus is likely on your student’s move and making sure his or her living space is safe and comfortable, don’t forget to review your insurance coverage so   …Continue Reading Why Parents & Guardians of College Students Should Review Insurance Policies Before Move-In Day

How do you connect? A Consumer Guide to Cable Service: Part 3 Posted on Aug 11

How do you connect? A Consumer Guide to Cable Service: Part 3

Cable service is available in most Massachusetts communities through one or more providers, and may be offered as a stand-alone service or as part of a bundled package. The term “bundled package” refers to a specially-priced combination of services that may include telephone service (wireless or landline), television (cable or satellite television), internet or a home security system. Bundled packages often include a contract agreement that will require you to maintain your services for a fixed period of time, usually 12-24 months.

How to Safely Subscribe to Monthly Box Services Posted on Aug 9

How to Safely Subscribe to Monthly Box Services

  For a small fee, consumers can get nail polish, beauty products, dog treats, food, wine, razors, and even apocalypse prep gear sent to their home every month. These subscription services and others like them can be exciting and convenient, but can also be problematic   …Continue Reading How to Safely Subscribe to Monthly Box Services

How do you connect? A Consumer Guide to Cable Service: Part 2 Posted on Aug 8

How do you connect? A Consumer Guide to Cable Service: Part 2

Cable service is available in most Massachusetts communities through one or more providers, and may be offered as a stand-alone service or as part of a bundled package. The term “bundled package” refers to a specially-priced combination of services that may include telephone service (wireless or landline), television (cable or satellite television), internet or a home security system. Bundled packages often include a contract agreement that will require you to maintain your services for a fixed period of time, usually 12-24 months.

How do you connect? A Consumer Guide to Cable Service: Part 1 Posted on Aug 4

How do you connect? A Consumer Guide to Cable Service: Part 1

Cable service is available in most Massachusetts communities through one or more providers, and may be offered as a stand-alone service or as part of a bundled package. The term “bundled package” refers to a specially-priced combination of services that may include telephone service (wireless or landline), television (cable or satellite television), internet or a home security system. Bundled packages often include a contract agreement that will require you to maintain your services for a fixed period of time, usually 12-24 months.

The Sharing Economy Posted on Aug 3

The Sharing Economy

One of the newest innovations in digital commerce is the “sharing economy,” a term used to describe a variety of businesses that use digital technology to directly match services and goods with customers. In just a few years, these businesses have developed the technology to facilitate peer-to-peer transactions, as well as streamline business-to-consumer transactions, in order to connect consumers with almost any good or service on demand.

May/June Scam Log Analysis Posted on Jul 28

May/June Scam Log Analysis

The Massachusetts Office of Consumer Affairs and Business Regulation compiles publicly-available scam, identity theft, and fraud complaints from around the Commonwealth via police logs and news outlets, as well as through the Office’s Consumer Information Hotline.