Mass Consumer Affairs Blog

The Official Blog of the Massachusetts Office of Consumer Affairs and Business Regulation

Category Archives: MassConsumer

Unemployment Benefit Email Scam Posted on Sep 19

Unemployment Benefit Email Scam

If you are receiving unemployment benefits in Massachusetts, beware of emails from an out-of-state firm calling itself Unemployment Assist. The emails, with a subject line that reads: “ID Eligibility Requirement 1: Must be Available for Work” or “Verification Required: 2nd Request” request personally identifiable information,   …Continue Reading Unemployment Benefit Email Scam

Avoiding Scams during an Election Year Posted on Sep 16

Avoiding Scams during an Election Year

  The November elections are fast approaching and the Office of Consumer Affairs and Business Regulation is warning consumers about the risks of Election Season scams. Scams can include scammers posing as representatives of a political campaign soliciting donations; scammers posing as election officials looking   …Continue Reading Avoiding Scams during an Election Year

The Skinny on Dietary Supplements Posted on Sep 14

The Skinny on Dietary Supplements

We’ve all seen the ads for weight-loss pills and other dietary supplements online, in our favorite magazines, and in television commercials. But what do consumers really know about this market? After a recent investigation by Consumer Reports into the supplement market, we put together some tips consumers should keep in mind.

Computer Pop-up Scams Posted on Sep 12

Computer Pop-up Scams

    Chances are most consumers have seen a pop-up window while on their computer. Most pop-ups are generated by websites that a consumer is visiting or has visited. They may be annoying, but are generally harmless.   However, savvy criminals often disguise malware in   …Continue Reading Computer Pop-up Scams

Join the water cooler chat: What consumers need to know about streaming video services Posted on Sep 6

Join the water cooler chat: What consumers need to know about streaming video services

When the television was invented, viewers had to wait for their favorite programs to air according to the schedules decided by the networks and were out-of-luck if they missed a part of a program unless it was shown as a re-run. Even in the last   …Continue Reading Join the water cooler chat: What consumers need to know about streaming video services

Back to School Scam Study Guide Posted on Aug 29

Back to School Scam Study Guide

For college students, the months of August and September are pretty chaotic. Between packing, shopping, saying sappy goodbyes to friends, and scrambling to make a few more bucks, these last few weeks of freedom are all about checking the next thing off a to-do list.   …Continue Reading Back to School Scam Study Guide

Settling disputes with your landlord Posted on Aug 24

Settling disputes with your landlord

    Most landlord and tenant relationships are professional, if not amicable, and without incident. But when there is a problem, how should it be resolved? There are various remedies that can address a host of problems between landlords and tenants. Find some below.     …Continue Reading Settling disputes with your landlord

Renting 101 Posted on Aug 22

Renting 101

  The concept of renting seems easy enough – find a place that meets your needs, agree with the landlord on price and length of lease, sign and make your payments. But you should understand the importance of your obligations as a tenant as well   …Continue Reading Renting 101

Why Parents & Guardians of College Students Should Review Insurance Policies Before Move-In Day Posted on Aug 17

Why Parents & Guardians of College Students Should Review Insurance Policies Before Move-In Day

  The last week of August is when most students start heading to colleges and universities. While your focus is likely on your student’s move and making sure his or her living space is safe and comfortable, don’t forget to review your insurance coverage so   …Continue Reading Why Parents & Guardians of College Students Should Review Insurance Policies Before Move-In Day

How do you connect? A Consumer Guide to Cable Service: Part 3 Posted on Aug 11

How do you connect? A Consumer Guide to Cable Service: Part 3

Cable service is available in most Massachusetts communities through one or more providers, and may be offered as a stand-alone service or as part of a bundled package. The term “bundled package” refers to a specially-priced combination of services that may include telephone service (wireless or landline), television (cable or satellite television), internet or a home security system. Bundled packages often include a contract agreement that will require you to maintain your services for a fixed period of time, usually 12-24 months.