Mass Consumer Affairs Blog

The Official Blog of the Massachusetts Office of Consumer Affairs and Business Regulation

Category Archives: MassConsumer

Renting Rights Posted on Aug 13

Renting Rights

      For both tenants and landlords alike, it can be difficult to understand all the rules and responsibilities that go along with renting an apartment in Massachusetts. Our Office has a significant amount of information about renting on our website, but we know   …Continue Reading Renting Rights

Home Improvement Contractor Registration: What Foreign Corporations Need to Know Posted on Aug 9

Home Improvement Contractor Registration: What Foreign Corporations Need to Know

  When registering as a Home Improvement Contractor (HIC) with the Office of Consumer Affairs and Business Regulation (OCABR), contractors should be especially aware of the differences between registering as an individual contractor, with or without a D/B/A (doing business as), and registering as a   …Continue Reading Home Improvement Contractor Registration: What Foreign Corporations Need to Know

What You Need to Know About Renters Insurance Posted on Aug 6

    What Is Renters Insurance? If you are thinking about renting an apartment, many experts suggest purchasing renters insurance. However, many renters either don’t know about it or don’t think they need it. Renters insurance is (generally) an optional insurance policy that individuals renting   …Continue Reading What You Need to Know About Renters Insurance

Consumer Rights: Auto Financing Posted on Jul 30

Consumer Rights: Auto Financing

  When selling or trading in a car to a dealership, it is important to remember that both the dealership and the consumer have certain rights and responsibilities. If you are trading in a car for a different one, make sure to read and sign   …Continue Reading Consumer Rights: Auto Financing

Car Owner Resources Posted on Jul 25

  The Office of Consumer Affairs and Business Regulation receives many inquiries from consumers who have questions about car buying, car selling, and how to handle issues with their recently purchased car.  OCABR has written a series of blogs and advisories to provide answers to   …Continue Reading Car Owner Resources

Racking Up Returns Posted on Jul 18

Racking Up Returns

Because return policies can vary from store to store, consumers often call our Office asking if a certain policy is legal. In Massachusetts, there is no set law about return policies. Some retailers have lifetime warranties and unlimited returns. Some companies may allow the purchaser   …Continue Reading Racking Up Returns

Stay Connected During Emergencies Posted on Jul 18

Stay Connected During Emergencies

  The Office of Consumer Affairs and Business Regulation and the Department of Telecommunications and Cable urge residents to take pre-emptive measures this Hurricane Preparedness Week to ensure readiness during emergency situations or power outages impacting their communications services. Different services (for example, traditional wireline   …Continue Reading Stay Connected During Emergencies

Hurricane Preparedness: Do you know how to prep for a storm? Posted on Jul 17

Hurricane Preparedness: Do you know how to prep for a storm?

  Hurricane Season officially began in June but this week is Hurricane Preparedness Week in Massachusetts.  The National Oceanic and Atmospheric Administration has predicted a 70% chance of having 10 to 16 named storms, with five to nine possibly developing into hurricanes. That’s why the   …Continue Reading Hurricane Preparedness: Do you know how to prep for a storm?

Dockless Bike-sharing: The Nuts and Bolts of Station-Free Cycling Posted on Jul 13

  Have you come across unlocked bicycles propped up in random locations in your city or town? You may think the bright-colored bikes were left by mistake, but they may actually be a part of a dockless bike-sharing network. Companies such as ofo, Ant, Lime   …Continue Reading Dockless Bike-sharing: The Nuts and Bolts of Station-Free Cycling

Peer-to-Peer Car-Sharing: What Every Consumer Should Know Posted on Jul 5

Peer-to-Peer Car-Sharing: What Every Consumer Should Know

Peer-to-peer car-sharing has emerged as an alternative to renting a car. With a business model similar to Airbnb or Uber, it allows car owners to rent out their vehicles to individuals within a given area through a mobile app. In providing this service, these platforms,   …Continue Reading Peer-to-Peer Car-Sharing: What Every Consumer Should Know