Mass Consumer Affairs Blog

The Official Blog of the Massachusetts Office of Consumer Affairs and Business Regulation

Category Archives: MassConsumer

SMART RENTING SERIES – Problems, Remedies, and Resolutions Posted on Aug 31

Many tenants do not give the landlord trouble with being able to pay rent on time, and many landlords follow all their responsibilities. But when there is a problem, how should it be resolved? There are various remedies that can address a host of problems   …Continue Reading SMART RENTING SERIES – Problems, Remedies, and Resolutions

Foreign Currency Exchange Posted on Aug 20

Traveling to a foreign country presents various challenges for travelers, but perhaps none is more misunderstood than foreign currency exchange.  Not only must travelers be mindful of exchange rates when converting funds, but the means through which money is exchanged can also result in costly   …Continue Reading Foreign Currency Exchange

Scam Log Analysis: July 2015 Posted on Aug 18

Scam Log Analysis: July 2015

The Massachusetts Office of Consumer Affairs and Business Regulation compiles publicly available scam, identity theft, and fraud complaints from around the Commonwealth via police logs, news outlets, and other sources, as well as through the Office’s Consumer Information Hotline. Below is a quantitative analysis of   …Continue Reading Scam Log Analysis: July 2015

Looking for an Apartment? Check Out Part 1 of our Smart Renting Series Posted on Aug 13

Deciding where to rent, especially in a new location, can be an especially difficult decision for any potential renter, particularly when he or she does not know how or where to look. Below are some factors for apartment searches to consider. UNDERSTAND WHAT YOU CAN   …Continue Reading Looking for an Apartment? Check Out Part 1 of our Smart Renting Series

Don’t Overspend on Textbooks this Semester Posted on Aug 11

With the school year fast approaching, many college students and parents are getting ready to purchase this semester’s textbooks. What many parents and students may not know is that they can purchase or rent textbooks from various sellers for a lower price than what they   …Continue Reading Don’t Overspend on Textbooks this Semester

5 Reasons You Should Check Your Credit Report Right Now Posted on Aug 7

  1) Spot Identity Theft Getting your credit report is one of the best ways you can check if you have been a victim of identity theft. Unchecked identity theft can severely affect your credit. Would you want an identity thief to open a line   …Continue Reading 5 Reasons You Should Check Your Credit Report Right Now

ICYMI: CONSUMER ALERT Android Phones Susceptible to Hacking Posted on Aug 3

CONSUMER ALERT Android Phones Susceptible to Hacking If you have an Android phone, your phone is probably susceptible to a serious hack. What is it? An alleged flaw appears to allow hackers to gain access to your phone by placing malware (malicious software) on your   …Continue Reading ICYMI: CONSUMER ALERT Android Phones Susceptible to Hacking

Car Dealership Website Survey and Tips on Going to a Car Dealership Posted on Jul 31

The Office of Consumer Affairs & Business Regulation examined twenty car dealership websites across the Commonwealth to determine how consumers could best use these websites to shop around when purchasing a car. As a consumer looking to purchase a car, you should go to the   …Continue Reading Car Dealership Website Survey and Tips on Going to a Car Dealership

Scam Log Analysis – June 2015 Posted on Jul 22

Scam Log Analysis – June 2015

The Massachusetts Office of Consumer Affairs and Business Regulation compiles publicly available scam, identity theft, and fraud complaints from around the Commonwealth via police logs, news outlets, and other sources, as well as through the Office’s Consumer Information Hotline. Below is a quantitative analysis of   …Continue Reading Scam Log Analysis – June 2015

Competitive Energy Sellers Posted on Jul 16

You have just moved into your new apartment and need to set up electricity service so you call your local utility company (National Grid, Eversource, or Unitil); within hours you are enjoying your favorite television show. One day someone comes to your door and tells   …Continue Reading Competitive Energy Sellers