Mass Consumer Affairs Blog

The Official Blog of the Massachusetts Office of Consumer Affairs and Business Regulation

Category Archives: MassConsumer

Understanding Medical Bills Posted on Apr 10

Understanding Medical Bills

Whether it’s for a routine physical or an emergency ER visit, everyone receives medical bills. While extremely common, these bills are often unclear and difficult to decipher. Oftentimes, medical bills use codes and shorthand to describe the services you received, making it difficult to tell   …Continue Reading Understanding Medical Bills

Top 5 Consumer Issues of 2014: Lemon Law and Auto Issues Posted on Mar 24

#5 – Lemon Law and Auto Issues Last week, the Office of Consumer Affairs and Business Regulation held its annual Top 5 Press Conference at the Massachusetts State House, highlighting the top consumer issues from 2014. The top four issues were insurance, banking and non-depository   …Continue Reading Top 5 Consumer Issues of 2014: Lemon Law and Auto Issues

Top 5 Consumer Issues of 2014: Cable Service Posted on Mar 23

#4 – Cable Service Last week the Office of Consumer Affairs and Business Regulation held its annual Top 5 Press Conference at the Massachusetts State House, highlighting the top consumer issues from 2014. In previous blogs we described some common problems with our top three   …Continue Reading Top 5 Consumer Issues of 2014: Cable Service

Top 5 Consumer Issues of 2014: Telecommunications Posted on Mar 22

#3 – Telecommunications This week the Office of Consumer Affairs and Business Regulation held its annual Top 5 Press Conference at the Massachusetts State House, outlining the most prevalent consumer issues of 2014. The top issues from last year were insurance and banking & non-depository   …Continue Reading Top 5 Consumer Issues of 2014: Telecommunications

Top 5 Consumer Issues of 2014: Banking & Non-Depository Licensing Posted on Mar 21

#2 – Banking & Non-Depository Licensing On Thursday, the Office of Consumer Affairs and Business Regulation held its annual Top 5 Press Conference at the Massachusetts State House, highlighting the top consumer issues from 2014. The second most asked and complained about issue last year   …Continue Reading Top 5 Consumer Issues of 2014: Banking & Non-Depository Licensing

Top 5 Issues of 2014: Insurance Posted on Mar 20

#1 – Insurance Yesterday the Office of Consumer Affairs and Business Regulation held its annual Top 5 Press Conference at the Massachusetts State House, highlighting the top consumer issues from 2014. The top issue last year was insurance, with 12,898 total consumer complaints and inquires,   …Continue Reading Top 5 Issues of 2014: Insurance

Highlighting the Top 5 Consumer Issues of 2014 Posted on Mar 19

Highlighting the Top 5 Consumer Issues of 2014

Today the Office of Consumer Affairs and Business Regulation held its annual Top 5 Press Conference at the Massachusetts State House. In a coordinated effort, the Attorney General’s Office, local Better Business Bureau, and the U.S. Postal Inspection Service were also on hand to highlight   …Continue Reading Highlighting the Top 5 Consumer Issues of 2014

Purchasing or leasing a NEW car? Here’s what the Lemon Law means for you. Posted on Feb 12

Purchasing or leasing a NEW car? Here’s what the Lemon Law means for you.

With President’s Day fast approaching, many consumers are looking to purchase or lease new and used cars. This two part series on car purchasing and leasing will provide tips on how you can get the right car and be protected under the Lemon Law. Before you   …Continue Reading Purchasing or leasing a NEW car? Here’s what the Lemon Law means for you.

Survey Says: Lemon Law Compliance on the Rise Posted on Dec 29

The Massachusetts Lemon Laws provide legal relief to consumers who are sold a new, used, or leased vehicle that has a significant defect to its safety or use. Under these laws, car dealerships are required to place a bright yellow Lemon Law sticker on each   …Continue Reading Survey Says: Lemon Law Compliance on the Rise

Everything you wanted to know about gift returns but thought it would be rude to ask Posted on Dec 22

Purchasing or receiving an unwanted gift can be one of the most frustrating – and uncomfortable – things that can go wrong over the holidays. For this reason, most people prefer the reassurance when they purchase an item that they can return it if it   …Continue Reading Everything you wanted to know about gift returns but thought it would be rude to ask