Mass Consumer Affairs Blog

The Official Blog of the Massachusetts Office of Consumer Affairs and Business Regulation

Category Archives: MassConsumer

Money Transfer Applications: Suggested Tips and Warnings for Consumers Posted on Jun 25

The options available to consumers for sending money are no longer limited to simply paper checks, cash, or money orders. Consumers are increasingly using money transfer applications (apps) on their smartphones, tablets, or computers to send money over the internet. In essence, a money transfer   …Continue Reading Money Transfer Applications: Suggested Tips and Warnings for Consumers

Take Our Consumer Homebuying Survey Posted on Jun 18

Consumer Homebuying Survey Buying a house is exciting, but there are many things you need to consider. From credit history to mortgages, home inspections to home insurance, and everything else, there is a lot you need to know before buying a home. The Office of   …Continue Reading Take Our Consumer Homebuying Survey

Privacy Policy Survey Posted on Jun 17

Privacy Policy Survey Reading privacy policies can be time consuming, but if you know what you are looking for you can reduce the amount of time you spend trying to find the information that matters to you. The Office of Consumer Affairs and Business Regulation   …Continue Reading Privacy Policy Survey

Online Privacy: Cookies, Tracking, and Privacy Policies Posted on Jun 11

Whether you are shopping online for a collector’s item or simply shopping for a pair of socks, any number of entities could be collecting your personal and general information. Your internet service provider, browser, search engine, any website you visit, and affiliates/third-parties can collect and   …Continue Reading Online Privacy: Cookies, Tracking, and Privacy Policies

Travel booking sites review and tips Posted on Jun 10

With the warm weather here, many consumers are looking to book summer vacations now to save money on expensive flights and destinations. The Office of Consumer Affairs and Business Regulation recently conducted a survey of four popular travel booking websites. Consumer Affairs researchers surveyed– Travelocity,   …Continue Reading Travel booking sites review and tips

Scam Log Analysis -May 2015 Posted on Jun 8

Scam Log Analysis -May 2015

The Massachusetts Office of Consumer Affairs and Business Regulation compiles publicly available scam, identity theft, and fraud complaints from around the Commonwealth via police logs, news outlets, and other sources, as well as through the Office’s Consumer Information Hotline. The scam logs are posted on   …Continue Reading Scam Log Analysis -May 2015

Scam Log Analysis Posted on May 29

Scam Log Analysis

The Massachusetts Office of Consumer Affairs and Business Regulation compiles publicly available scam, identity theft, and fraud complaints from around the Commonwealth. We review police logs, news sources, and calls from our Consumer Information Hotline on reported scams.   How to spot and avoid scams.   …Continue Reading Scam Log Analysis

Independent Sellers at Online Marketplaces: Tips for Buyers & Sellers Posted on May 27

Many buyers and sellers use online marketplaces, which allow products or services to be offered by multiple third parties and usually provide a means for payment to be processed directly on that website. There are the big name marketplaces, such as eBay or Amazon, but   …Continue Reading Independent Sellers at Online Marketplaces: Tips for Buyers & Sellers

Designating a Health Care Proxy Posted on Apr 16

April 16th is National Health Care Decisions Day; and a good time to recognize how important it is that you are able to make educated health care decisions. In the case that you are unable to do so, it is crucial to have designated a   …Continue Reading Designating a Health Care Proxy

Understanding Medical Bills Posted on Apr 10

Understanding Medical Bills

Whether it’s for a routine physical or an emergency ER visit, everyone receives medical bills. While extremely common, these bills are often unclear and difficult to decipher. Oftentimes, medical bills use codes and shorthand to describe the services you received, making it difficult to tell   …Continue Reading Understanding Medical Bills