Mass Consumer Affairs Blog

The Official Blog of the Massachusetts Office of Consumer Affairs and Business Regulation

Category Archives: MassConsumer

Chances Are, You’ve Had to Deal with One of These 5 Consumer Issues Posted on Aug 14

Last month, the Consumer Federation of America published a list of their top ten consumer complaints. In it, they named many of the issues that the Office of Consumer Affairs and Business Regulations keeps consumers informed about, ranging from auto complaints to fraud and scams.   …Continue Reading Chances Are, You’ve Had to Deal with One of These 5 Consumer Issues

The Office of Consumer Affairs and Business Regulation Offers Disaster Relief Tips for Residents of Revere Posted on Aug 5

The Massachusetts Office of Consumer Affairs and Business Regulations advises residents of Revere who were impacted by last week’s tornado to be cautious as they look for repair assistance and seek to file insurance claims. It is important that consumers make sure they are hiring   …Continue Reading The Office of Consumer Affairs and Business Regulation Offers Disaster Relief Tips for Residents of Revere

Craigslist Scam Alert: How You Could You Be Paying Someone to Steal Your Personal Info Posted on Jul 24

Over the past week, the Consumer Hotline has received two complaints about a scam on Craigslist where buyers are scamming sellers out of money and their personal information. Callers reported being scammed when trying to sell an item on Craigslist. Online buyers would offer to   …Continue Reading Craigslist Scam Alert: How You Could You Be Paying Someone to Steal Your Personal Info

First Time Homebuyers Prepare Themselves Posted on Mar 13

Buying a home is one of the biggest purchases a consumer will ever make. Although buying and owning a home may seem daunting, prospective Massachusetts homeowners have a wealth of resources to prepare themselves. HUD-approved housing counseling agencies and Community Development Corporations around Massachusetts provide   …Continue Reading First Time Homebuyers Prepare Themselves

Subfreezing Temperatures Don’t Have to Freeze Your Bank Account Posted on Jan 9

Subfreezing Temperatures Don’t Have to Freeze Your Bank Account

As the nation has endured subfreezing temperatures this week and consumers are putting their thermostats to work, it might be a good idea to check in and see how efficient your heating system is running. In Massachusetts, MassSave, a statewide program sponsored by Massachusetts energy companies,  supports   …Continue Reading Subfreezing Temperatures Don’t Have to Freeze Your Bank Account

Massachusetts Housing Week 2013 Posted on Jun 17

It is safe to say that the first ever Massachusetts Housing Week was a major success! Beginning with a proclamation by Governor Patrick last Monday in Dorchester, Housing Week took me, DHCD Undersecretary Gornstein, Division of Banks Commissioner Cotney, DHCD Deputy Undersecretary Jemison and a   …Continue Reading Massachusetts Housing Week 2013

Empowering Healthcare Consumers: A Community Conversation Posted on May 29

On May 6 our Office partnered with Suffolk University Law School’s Rappaport Center for Law and Public Service to host a one-of-a-kind conference to discuss healthcare consumerism. The conference highlighted how price and information transparency can help consumers make better choices when it comes to   …Continue Reading Empowering Healthcare Consumers: A Community Conversation

National Consumer Protection Week Conference: Robocalling Update Posted on Apr 18

National Consumer Protection Week Conference: Robocalling Update

This month’s National Consumer Protection Week conference enlightened us about several new initiatives by two of the nation’s federal consumer protection agencies. Deborah Marrone, Regional Director for the Federal Trade Commission’s Northeast Regional Office, spoke about current and future protections against robocalling – an illegal   …Continue Reading National Consumer Protection Week Conference: Robocalling Update

National Consumer Protection Week Conference: Prepaid Cards Posted on Apr 12

National Consumer Protection Week Conference: Prepaid Cards

This week the Office of Consumer Affairs hosted the 23rd Annual National Consumer Protection Week Conference with our co-sponsors the Division of Banks, Suffolk University Law School and ConsumerWorld.org.  The main topic of the conference was prepaid cards, and each of our speakers gave some insight   …Continue Reading National Consumer Protection Week Conference: Prepaid Cards

Top 5 Consumer Issues of 2012 Posted on Apr 1

A key mission of the Office of Consumer Affairs and Business Regulation is to provide consumers the information they need to fully exercise their rights and also to understand their responsibilities in the marketplace. Our partners – the Attorney General’s Office, Better Business Bureau, and   …Continue Reading Top 5 Consumer Issues of 2012