Mass Consumer Affairs Blog

The Official Blog of the Massachusetts Office of Consumer Affairs and Business Regulation

Category Archives: MassConsumer

Veterans Day is November 11th Posted on Nov 7

  This Veterans Day, the Office of Consumer Affairs and Business Regulation, together with its regulatory agencies, acknowledges and extends sincere gratitude to all the men and women who have served our country. It is important to remind our veterans, active duty service members, and their families of   …Continue Reading Veterans Day is November 11th

The Primark Data Breach: What their customers need to know Posted on Nov 4

The Primark Data Breach: What their customers need to know

  Irish retailer Primark announced on November 3, 2016 that skimmers were found on point-of-sale terminals in all five of their U.S. locations, including the Downtown Crossing, Boston location.  According to Primark, the skimmers were discovered on October 17 and officials believe the devices may   …Continue Reading The Primark Data Breach: What their customers need to know

The federal government doesn’t like those annoying IRS calls any more than you do. So they did something about it. Posted on Nov 3

The federal government doesn’t like those annoying IRS calls any more than you do. So they did something about it.

We all know someone who has received the IRS scam call. Answer the phone and a gruff voice tells you that you owe the IRS money. If you don’t pay up immediately, you will face fines, imprisonment, or even deportation. It’s a frightening enough scenario   …Continue Reading The federal government doesn’t like those annoying IRS calls any more than you do. So they did something about it.

Mail Fraud: Why that “You Hit the Jackpot” notice belongs in Junk Mail Posted on Oct 31

Mail Fraud: Why that “You Hit the Jackpot” notice belongs in Junk Mail

  Everyday thousands of Americans win a free prize. They are the lucky recipients of a luxury vacation, a new car, or even just some cold-hard cash. Except, they’re not. For years, thieves have been notifying consumers of their winnings in an attempt to scam   …Continue Reading Mail Fraud: Why that “You Hit the Jackpot” notice belongs in Junk Mail

Forced Arbitration: What the CFPB is doing to further protect consumers Posted on Oct 27

  The Consumer Financial Protection Bureau, or CFPB, was created by the federal government as a result of passage of the Dodd-Frank Wall Street Reform and Consumer Protection Act to regulate financial products and protect consumers in the market. What is “forced arbitration?” Forced arbitration   …Continue Reading Forced Arbitration: What the CFPB is doing to further protect consumers

Health Insurance Open Enrollment Posted on Oct 24

Health Insurance Open Enrollment

Looking for health insurance for you or your family and your employer doesn’t offer it? The Commonwealth’s Health Insurance Connector’s Open Enrollment begins this year on November 1, and continues through January 31st, 2017. Massachusetts and federal law prohibit consumers from purchasing an insurance plan outside of the Open Enrollment period unless there is a qualifying event, such as a birth or adoption of a child, marriage, divorce, loss of insurance through employer, etc.

Have a Safe and Spooktacular Halloween Posted on Oct 24

Have a Safe and Spooktacular Halloween

Halloween is a night of tricks, treats, and lots of fun. Unfortunately it’s also anight when people often forget to exercise caution. The Office of Consumer Affairs and Business Regulation would like to provide everyone with a few tips to help make this Halloween a   …Continue Reading Have a Safe and Spooktacular Halloween

Buying a car in Massachusetts: What consumers should know about auto insurance Posted on Oct 17

Buying a car in Massachusetts: What consumers should know about auto insurance

  If you’re thinking of buying a car, it’s important to consider how much you want to pay for auto insurance. First, understand how much insurance you need. If you are financing or leasing a new car, you will have to purchase comprehensive and collision   …Continue Reading Buying a car in Massachusetts: What consumers should know about auto insurance

The Business of Cybercrime Posted on Oct 12

The Business of Cybercrime

  Cyber crime can have a significant negative impact on your company if proper precautions are not taken to prevent it. Companies of any size and industry are at risk of encountering cyber attacks. It is extremely important to educate your staff on the importance   …Continue Reading The Business of Cybercrime

Shop Smart this Columbus Day weekend Posted on Oct 6

Shop Smart this Columbus Day weekend

  Christopher Columbus’ journey to the new world in 1492 is celebrated as a day to remember his epic voyage of discovery and a day to remember our heritage. Many towns hold parades or other festivities in celebration. In the consumer world, however, Columbus Day   …Continue Reading Shop Smart this Columbus Day weekend