Mass Consumer Affairs Blog

The Official Blog of the Massachusetts Office of Consumer Affairs and Business Regulation

Category Archives: MassConsumer

Can you recall that recall? Posted on Mar 7

Can you recall that recall?

Product Recall! You’ve probably seen too many articles and news stories to count featuring that phrase. Whether it’s defective airbags, combustible smartphones, or contaminated produce, companies and consumer protection agencies will alert the public if a product is unsafe, hazardous or defective. You may be   …Continue Reading Can you recall that recall?

Working from home? Be sure to check your insurance needs! Posted on Mar 6

Working from home? Be sure to check your insurance needs!

No traffic, no tie, no sweat. From telecommuting to running their own business, many people are forgoing a traditional office setting for the comfort of their own home. Regardless of what kind of work you’re doing, you should make sure you are informed as to   …Continue Reading Working from home? Be sure to check your insurance needs!

Taking the pain out of the pump Posted on Mar 5

Taking the pain out of the pump

A recent AAA survey lists the national gas average at $2.58, but every consumer knows that gas prices can fluctuate from week to week, sometimes hitting new lows and highs. That’s why it’s important for consumers to know they’re getting the amount they pay for   …Continue Reading Taking the pain out of the pump

Cost of the Cold Posted on Feb 27

Cost of the Cold

  The plummeting temperatures this January may have caused a bit of a shock when you opened your latest electric bill. Boston was stuck in a cold snap for almost two weeks, including seven days below 20 degrees, according to Fox 25 Boston. If you   …Continue Reading Cost of the Cold

Energy Bill Scam Calls Posted on Feb 23

Energy Bill Scam Calls

Many staff from our Office have been receiving incessant phone calls regarding their energy bills. Luckily, we know a scam when we hear one. We called the scammer back after receiving 3 calls, each listing a different call back number along with different reference numbers.   …Continue Reading Energy Bill Scam Calls

For Sale Buy Online Owner Posted on Feb 20

For Sale Buy Online Owner

It is becoming increasingly common for dealerships and private sellers to advertise their cars through a website, through an app, or through social media. Because different laws may apply depending on the details of each listing, the Office of Consumer Affairs and Business Regulation seeks   …Continue Reading For Sale Buy Online Owner

Getting down to business or getting scammed? Posted on Feb 13

Getting down to business or getting scammed?

  The Federal Trade Commission (FTC) recently issued a warning after hearing from several consumer protection agencies about scammers taking advantage of people looking to get licensed in a particular profession. These fraudsters lie and say they can help you get professional or business licenses.   …Continue Reading Getting down to business or getting scammed?

Does Your Contract Pass the Test? Posted on Feb 8

Does Your Contract Pass the Test?

How you enter into a home improvement contract matters.  While some may think that a wink and a handshake is sufficient when negotiating a contract for home improvement work, the Home Improvement Contractor Law (HIC) requires that there be a written contract between contractor and   …Continue Reading Does Your Contract Pass the Test?

Failed Inspection: What You Should Know Posted on Feb 5

Failed Inspection: What You Should Know

  Whether you are negotiating with a dealer or private seller, it is important to remember that new and used car purchases are protected by the Massachusetts Lemon Laws. Consumers should be aware, however, that if they are attempting to return a vehicle under the   …Continue Reading Failed Inspection: What You Should Know

Are you enlightened on your lighting needs? Posted on Jan 26

Are you enlightened on your lighting needs?

Handle electricity improperly and you run the risk of shock, injury, and even fire. So when consumers have electrical needs, it’s important they use a licensed electrician. Only a master or journeyman electrician licensed by the Board of State Examiners of Electricians can be legally   …Continue Reading Are you enlightened on your lighting needs?