Mass Consumer Affairs Blog

The Official Blog of the Massachusetts Office of Consumer Affairs and Business Regulation

Category Archives: MassConsumer

Using Credit vs. Debit Cards Posted on Jun 20

Using Credit vs. Debit Cards

  For many consumers, plastic is the preferred currency when making a purchase. But how does a consumer know if he/she should use a credit card or a debit card? What is the difference between a credit card and a debit card? Credit cards use   …Continue Reading Using Credit vs. Debit Cards

Summer Series: Nail Salons Posted on Jun 14

Summer Series: Nail Salons

  The arrival of warm weather means it’s time to trade your heavy shoes for some summer sandals. And for many consumers, the start of “flip-flop” season also means a trip to the nail salon. Manicurists, along with cosmetologists and aestheticians, and the salons where   …Continue Reading Summer Series: Nail Salons

Lemon Law Sticker Audit Results Posted on Jun 9

Lemon Law Sticker Audit Results

  May 2016 Lemon Law Sticker Survey The Office of Consumer Affairs and Business Regulation (OCABR) recently conducted a survey of Massachusetts auto dealerships to determine how many were displaying Lemon Law stickers on every vehicle for sale, as mandated by state law. Inspectors visited   …Continue Reading Lemon Law Sticker Audit Results

Are you buying a car from a Curbstoner? Posted on Jun 7

Are you buying a car from a Curbstoner?

  Consumers looking to purchase used cars often consider buying from a private seller as an alternative to buying through a dealership. They may research vehicles for sale by owner through online platforms such as Craigslist, or see vehicles with “For Sale” signs on private   …Continue Reading Are you buying a car from a Curbstoner?

Hurricane Season is June 1 through November 30 Posted on Jun 6

Hurricane Season is June 1 through November 30

    Hurricane Season has officially begun.  The National Oceanic and Atmospheric Administration has predicted a 70 percent likelihood of 10 to 16 named storms, four to eight of which could become hurricanes.  However, because Mother Nature can be unpredictable, the Office of Consumer Affairs   …Continue Reading Hurricane Season is June 1 through November 30

What consumers need to know about payday lending Posted on Jun 3

  Payday Loans Payday loans, also referred to as a cash advance, check advance, or deferred deposit loan, are used as a financing tool by many consumers. Such a short-term influx of capital can be indispensable in the event of a sudden and unexpected expense,   …Continue Reading What consumers need to know about payday lending

May is Military Appreciation Month Posted on May 26

  May is Military Appreciation Month and the Office of Consumer Affairs and Business Regulation, together with its regulatory agencies, acknowledges and remembers all the men and women who have made the ultimate sacrifice in service to our country. The Office also extends sincere and   …Continue Reading May is Military Appreciation Month

Online Smarts: Dangers of Public Wi-Fi Posted on May 26

  Free, public Wi-Fi is available almost everywhere today. From the usual spots, such as coffee bars and airports, to the less common, such as steakhouses and amusement parks, public Wi-Fi is a convenience upon which most consumers rely. The problem with public Wi-Fi, however,   …Continue Reading Online Smarts: Dangers of Public Wi-Fi

Online Smarts: Crowdfunding Scams Posted on May 20

  Crowdfunding websites have become major platforms for raising money for various causes, from the production of a local band’s first album to the payment of a cancer patient’s medical expenses. While websites like Kickstarter and GoFundMe have been instrumental in funding entrepreneurial products and   …Continue Reading Online Smarts: Crowdfunding Scams

Scam Log Analysis, March 2016 – April 2016 Posted on May 18

Scam Log Analysis, March 2016 – April 2016

  The Massachusetts Office of Consumer Affairs and Business Regulation compiles publicly-available scam, identity theft, and fraud complaints from around the Commonwealth via police logs and news outlets, as well as through the Office’s Consumer Information Hotline. Below are three recent consumer issues and how you can   …Continue Reading Scam Log Analysis, March 2016 – April 2016