Mass Consumer Affairs Blog

The Official Blog of the Massachusetts Office of Consumer Affairs and Business Regulation

Category Archives: MassConsumer

Federal Government Phasing-Out Social Security Numbers on Medicare Cards Posted on Dec 7

   Legislation passed by Congress and signed into law in 2015 requires the U.S. Department of Health and Human Services (HHS) to begin the process of issuing new Medicare cards that do not display Social Security numbers. The law requires HHS to issue modernized cards   …Continue Reading Federal Government Phasing-Out Social Security Numbers on Medicare Cards

Gift Card Tips Posted on Nov 23

  Have you ever received a gift card as a present?  Do you know what fees are associated with that card? Do you know when it expires?  Do you know where to report if you have a problem?  Many consumers buy gift cards for others,   …Continue Reading Gift Card Tips

More than 6,600 Mass. consumers to receive refunds in mortgage lending settlement Posted on Nov 20

The Massachusetts Division of Banks and 49 other state mortgage regulatory agencies have executed a Settlement Agreement and Consent Order with Prospect Mortgage, LLC. The California-based mortgage company is licensed in Massachusetts and wholly owned by Sterling Partners, a private equity firm. A multi-state examination   …Continue Reading More than 6,600 Mass. consumers to receive refunds in mortgage lending settlement

Department of Public Utilities phone scam circulating in MA Posted on Nov 19

  The Office of Consumer Affairs & Business Regulation along with The Department of Public Utilities would like to inform consumers of a phone scam that is affecting Massachusetts residents. Residents are receiving calls from a business that is claiming to be a solar developer,   …Continue Reading Department of Public Utilities phone scam circulating in MA

Data Privacy Series: Spoofing Posted on Nov 18

Data Privacy Series: Spoofing Your bank emails you stating that a large, unauthorized charge had just been made to your account and asks you to verify your identity by providing your account number. Do you respond? Or say a site like PayPal emails you indicating   …Continue Reading Data Privacy Series: Spoofing

Executive Leadership on Cybersecurity Posted on Nov 2

  The Massachusetts Office of Consumer Affairs and Business Regulation has partnered with law enforcement and security experts to present an overview of cyber threats to businesses and corporations in Massachusetts. This conference will provide business executives with a practical learning experience and resources to   …Continue Reading Executive Leadership on Cybersecurity

EMV and Chip Technology – Protecting Your Payment Cards Posted on Oct 30

Committing fraud by stealing credit and debit card numbers continues to grow as a major data security issue. But there is an effort underway by the payment card industry to include chip technology in payment cards to make your information contained on payment cards more   …Continue Reading EMV and Chip Technology – Protecting Your Payment Cards

Home Refinancing Scam Posted on Oct 30

With the Federal Reserve Bank expected to increase interest rates, many homeowners are considering refinancing their home. Scammers are taking advantage of this by offering cheap interest rates that require an upfront fee. They are also targeting homeowners who may be late on their mortgage   …Continue Reading Home Refinancing Scam

Data Privacy Series: Smartphones, Apps, and Tracking Posted on Sep 29

Picture this: You are out in public—anywhere—and half the people around you are looking down… at their smartphones. What are they doing? They are texting, reading an article, playing a game, or they are using one of the many, many apps offered for smartphones. Smartphones   …Continue Reading Data Privacy Series: Smartphones, Apps, and Tracking

Scam Alert: One Ring Posted on Sep 23

SCAM ALERT “One-Ring” Scam Scammers are calling from an international number that appears to originate in the U.S., causing consumers to unwittingly return the call to an international number and rack up some hefty international call fees. This is commonly called a “one-ring” scam, but   …Continue Reading Scam Alert: One Ring