Mass Consumer Affairs Blog

The Official Blog of the Massachusetts Office of Consumer Affairs and Business Regulation

Category Archives: MassConsumer

Car wrap scam Posted on Dec 18

Car wrap scam

Recently, our Office received a complaint from a small business about a text message scam in which scammers were using their business’ name. The business began receiving emails and calls from consumers asking about opportunities to be paid in return for advertising on behalf of   …Continue Reading Car wrap scam

Financing Fido Posted on Dec 12

Financing Fido

Leasing a pet like you would a car or your furniture may seem like an unusual concept, but pet leasing options are being offered across the country, including New England. Here’s how it works: A customer goes to a pet store to buy a new   …Continue Reading Financing Fido

Uber Users Beware: Massive Data Breach Posted on Dec 11

Uber Users Beware: Massive Data Breach

Uber Technologies Inc. recently announced that hackers had accessed the names, email addresses and phone numbers of 57 million of its customers and drivers. To make matters worse, Uber also admitted to covering up the hack and paying the hackers $100,000. Uber has stated that   …Continue Reading Uber Users Beware: Massive Data Breach

Travel Insurance Tips from the NAIC Posted on Dec 6

Travel Insurance Tips from the NAIC

With the winter season upon us, many consumers are planning trips to visit loved ones for the holidays or to spend a week or so in a warmer climate. Many consumers consider travel insurance to protect them and their finances should something go wrong. Before   …Continue Reading Travel Insurance Tips from the NAIC

HO, HO, HO: Holiday Overspending Posted on Dec 4

HO, HO, HO: Holiday Overspending

Holiday-induced debt can be a problem for many Americans looking for the newest cell phone, electronic device, or the hottest new kid’s toy. Many companies plan major product releases during this shopping season and are unyielding with their advertising. According to new data from NerdWallet’s   …Continue Reading HO, HO, HO: Holiday Overspending

Call of Jury Duty? Posted on Nov 29

Call of Jury Duty?

Recently, consumers in Western MA have been targeted by phony telephone calls and emails about serving jury duty. These scams are so popular and widespread that the United States Courts issued a public alert to warn civilians.  And, just a few years ago, the Massachusetts   …Continue Reading Call of Jury Duty?

See Spot. See Spot and Get Scammed. Posted on Nov 15

See Spot. See Spot and Get Scammed.

You’ve decided that you want to bring a furry friend into your home, so you go online to conduct some research. As you’re browsing, an ad for an adorable puppy catches your attention. He’s cute, cuddly, and even better, free! All you have to do   …Continue Reading See Spot. See Spot and Get Scammed.

Applying for undergrad? Be sure you don’t apply to Scam College! Posted on Nov 15

Applying for undergrad? Be sure you don’t apply to Scam College!

College tuition isn’t cheap and students and their families often look for alternate ways to finance a college education. Unfortunately, in an effort to pay the bills, many can fall prey to scholarship and financial aid scams. Fake scholarships Some dishonest companies guarantee that they   …Continue Reading Applying for undergrad? Be sure you don’t apply to Scam College!

Fall 2017 Lemon Law Audit Posted on Nov 10

Fall 2017 Lemon Law Audit

The Office of Consumer Affairs and Business Regulation (OCABR) again conducted its survey of Massachusetts auto dealerships to determine how many were displaying Lemon Law stickers on every vehicle for sale, as mandated by state law. Inspectors visited 118 dealerships in 32 cities and towns   …Continue Reading Fall 2017 Lemon Law Audit

What is “post-consumer waste?” Posted on Nov 8

What is “post-consumer waste?”

What is “post-consumer waste?” If you look at certain bags, cartons, or paper stock, you may notice a small image or message regarding its recycled content, sometimes referenced as a percentage of Post-consumer materials. Curious as to what this label meant, we decided to do   …Continue Reading What is “post-consumer waste?”