Mass Consumer Affairs Blog

The Official Blog of the Massachusetts Office of Consumer Affairs and Business Regulation

Category Archives: MassConsumer

Did Dish Network call you? You may be eligible for $1,200 Posted on May 9

Did Dish Network call you? You may be eligible for $1,200

Last summer, the FTC fined Dish Network $280 million for violating the Telemarketing Sales Rule and the Telephone Consumer Protection Act.  Now, as a result of a class action lawsuit, consumers who were contacted by Dish Network telemarketers may be able to collect up to   …Continue Reading Did Dish Network call you? You may be eligible for $1,200

Is your yard in need of some sprucing up? Posted on May 7

Is your yard in need of some sprucing up?

Consumers who own a home or are planning to own one know that it’s important to plan for the use of their property, both inside and outdoors. Often these homeowners will turn to licensed Landscape Architects. Landscape Architects design the outdoor spaces in which people   …Continue Reading Is your yard in need of some sprucing up?

Goodbye, gift cards Posted on May 3

Goodbye, gift cards

When a company announces that it is closing or it files for bankruptcy, customers with gift cards, certificates and prepaid services are often concerned about being left in the lurch. Some consumers may have paid money in advance for services from the business and are now   …Continue Reading Goodbye, gift cards

Owner Occupied or Owner-owned? How to determine if your home qualifies under the Home Improvement Contractor Law Posted on May 1

Owner Occupied or Owner-owned? How to determine if your home qualifies under the Home Improvement Contractor Law

Contractors performing home improvement work on owner-occupied, pre-existing one to four unit residences are required to have a Home Improvement Contractor (“HIC”) Registration and know what their responsibilities are under the HIC law, M.G.L. Chapter 142A. We all know what a pre-existing house is and   …Continue Reading Owner Occupied or Owner-owned? How to determine if your home qualifies under the Home Improvement Contractor Law

Look out for lottery scams Posted on Apr 27

Look out for lottery scams

Imagine getting a call from someone who says they work with the government. They inform you that you have won the lottery! All you have to do is pay a small processing fee to collect your winnings. This is what most lottery scams sound like   …Continue Reading Look out for lottery scams

Start saving for retirement Posted on Apr 25

Start saving for retirement

For many consumers, retirement may seem like a lifetime away. But that does not mean you should put off planning for what your financial future might look like. Getting a head start now can help ensure that you are financially secure once you are ready   …Continue Reading Start saving for retirement

Avoiding the Impulse: Tips for Shopping Responsibly Posted on Apr 18

Avoiding the Impulse: Tips for Shopping Responsibly

Today’s consumers have purchasing power at the touch of a button and a recent U.S. Bank Cash Behavior Survey shows that most Americans prefer using digital apps to paying with cash. While the new age of shopping may be convenient, it can also lead to   …Continue Reading Avoiding the Impulse: Tips for Shopping Responsibly

Recognizing rental scams Posted on Apr 13

Recognizing rental scams

Deciding where to rent can be stressful and competitive rental markets often leave consumers with little time to give significant consideration to such an important decision. While it is easy to get overwhelmed by the number of affordable units one may come across during an   …Continue Reading Recognizing rental scams

Becoming a scam savvy senior Posted on Apr 10

Becoming a scam savvy senior

In January, Undersecretary John Chapman was a part of a collaborative effort to educate the public about the warning signs of elder financial abuse. Secretary Alice Bonner from the Executive Office of Elder Affairs, Middlesex County District Attorney Marian Ryan, and Division of Banks Commissioner   …Continue Reading Becoming a scam savvy senior

Breaking down the scam stats Posted on Apr 5

Breaking down the scam stats

The Federal Trade Commission (FTC) recently announced their annual summary of complaints reported by consumers across the country. Analyzing the results in age brackets, they were able to calculate each group’s percentage of reports and median financial loss. Millennials are often perceived as tech-savvy and   …Continue Reading Breaking down the scam stats