Mass Consumer Affairs Blog

The Official Blog of the Massachusetts Office of Consumer Affairs and Business Regulation

Category Archives: MassConsumer

Massachusetts Housing Week 2013 Posted on Jun 17

It is safe to say that the first ever Massachusetts Housing Week was a major success! Beginning with a proclamation by Governor Patrick last Monday in Dorchester, Housing Week took me, DHCD Undersecretary Gornstein, Division of Banks Commissioner Cotney, DHCD Deputy Undersecretary Jemison and a   …Continue Reading Massachusetts Housing Week 2013

Empowering Healthcare Consumers: A Community Conversation Posted on May 29

On May 6 our Office partnered with Suffolk University Law School’s Rappaport Center for Law and Public Service to host a one-of-a-kind conference to discuss healthcare consumerism. The conference highlighted how price and information transparency can help consumers make better choices when it comes to   …Continue Reading Empowering Healthcare Consumers: A Community Conversation

National Consumer Protection Week Conference: Robocalling Update Posted on Apr 18

National Consumer Protection Week Conference: Robocalling Update

This month’s National Consumer Protection Week conference enlightened us about several new initiatives by two of the nation’s federal consumer protection agencies. Deborah Marrone, Regional Director for the Federal Trade Commission’s Northeast Regional Office, spoke about current and future protections against robocalling – an illegal   …Continue Reading National Consumer Protection Week Conference: Robocalling Update

National Consumer Protection Week Conference: Prepaid Cards Posted on Apr 12

National Consumer Protection Week Conference: Prepaid Cards

This week the Office of Consumer Affairs hosted the 23rd Annual National Consumer Protection Week Conference with our co-sponsors the Division of Banks, Suffolk University Law School and ConsumerWorld.org.  The main topic of the conference was prepaid cards, and each of our speakers gave some insight   …Continue Reading National Consumer Protection Week Conference: Prepaid Cards

Top 5 Consumer Issues of 2012 Posted on Apr 1

A key mission of the Office of Consumer Affairs and Business Regulation is to provide consumers the information they need to fully exercise their rights and also to understand their responsibilities in the marketplace. Our partners – the Attorney General’s Office, Better Business Bureau, and   …Continue Reading Top 5 Consumer Issues of 2012

Division of Insurance Awareness Event Posted on Mar 6

Division of Insurance Awareness Event

Our Division of Insurance is hosting an outreach event today at South Station talking about insuranceawareness, changing weather patterns and the potential for property damage. Today’s event is part of our ongoing effort to educate consumers to “Know What You Have, Learn What You Need.”    …Continue Reading Division of Insurance Awareness Event

Don’t Get Hijacked by a Tax Scam Posted on Feb 28

Don’t Get Hijacked by a Tax Scam

“Brand new tax relief program!  If you owe more than $10,000, call us!  We know industry secrets and have a 97% success rate—you’ll only have to pay the IRS 8-10% of what you owe.” This time of year, we are flooded with ads assuring us   …Continue Reading Don’t Get Hijacked by a Tax Scam

Don’t Get Scammed Out of Love Posted on Feb 14

Don’t Get Scammed Out of Love

As more and more of our daily social interactions move to the Internet, it’s not surprising to see dating follow this trend. Online dating services offer the chance of meeting somebody through the convenience of the Internet under the veil of privacy, but it also   …Continue Reading Don’t Get Scammed Out of Love

Better Budgeting in 2013 Posted on Feb 11

Better Budgeting in 2013

Learning how to properly manage your personal finances is an essential skill that will reduce your stress and improve your quality of life. Good budgeting doesn’t have to be painful if you follow these tips and suggestions. Identify spending habits.  Look at past months and   …Continue Reading Better Budgeting in 2013

CFPB Now Accepting Complaints About Credit Reports Posted on Nov 6

CFPB Now Accepting Complaints About Credit Reports

Last week the Consumer Financial Protection Bureau began accepting complaints about credit reports.  Credit reports affect whether or not you are able to get a credit card or a loan, the ability to rent an apartment or get hired, and even simple things like getting   …Continue Reading CFPB Now Accepting Complaints About Credit Reports