Mass Consumer Affairs Blog

The Official Blog of the Massachusetts Office of Consumer Affairs and Business Regulation

Category Archives: MassConsumer

No Bull About It: The Milk Lawsuit You’re Reading About Isn’t Fake Posted on Jan 23

  The Office of Consumer Affairs and Business Regulation often warns consumers against scams and fake offers. But in the case of the milk lawsuit, there’s no scam. Consumers who were residents of specific states and bought dairy products in that state any time between   …Continue Reading No Bull About It: The Milk Lawsuit You’re Reading About Isn’t Fake

Identity Theft After Death Posted on Jan 23

  Your family member passes away and soon after bank accounts and credit cards have been opened in their name. No it’s not the plot of a scary movie. Unfortunately, it’s a very scary reality. A study by ID Analytics, a fraud prevention firm, found   …Continue Reading Identity Theft After Death

Just Hang Up! Posted on Jan 19

Just Hang Up!

  Americans carry a considerable amount of credit card debt. According to NerdWallet, the average U.S. household debt is nearly $16,000, while the average interest rate is 13 percent. Unfortunately, consumers who struggle to get out from under their credit card debt often fall victim   …Continue Reading Just Hang Up!

Child Identity Theft Posted on Jan 17

  When most people think of identity theft fraudulent credit card purchases and stolen drivers licenses typically come to mind.  Child identity theft, though, is quickly growing and can be dangerous and damaging long-term.  According to a 2011 report from Carnegie Mellon, 10 percent of   …Continue Reading Child Identity Theft

Coming to a Channel Near You: NBC Boston Posted on Jan 10

  Do you like to watch The Tonight Show Starring Jimmy Fallon or Sunday Night Football? NBC’s contract with WHDH-TV (also known as Channel 7) expired at the end of 2016. For many viewers this change had no impact on their television watching. But for   …Continue Reading Coming to a Channel Near You: NBC Boston

Signed, Sealed, Delivered and Stolen: How your mail could cost you your identity. Posted on Jan 9

  On average, the United States Postal Service processes and delivers 509 million mail pieces each day. That means, on any given day, an identity thief has several opportunities to steal your identity using one of the most low-tech means around: your mail. Identity theft   …Continue Reading Signed, Sealed, Delivered and Stolen: How your mail could cost you your identity.

Netflix Scam Posted on Jan 4

  Netflix has quickly become a household brand, and with the drop in temperatures comes those warm nights of watching movies. But as the case with many popular services, there are scammers using their familiar red logo to take advantage of you. There are several   …Continue Reading Netflix Scam

November Lemon Law Sticker Audit Results Posted on Dec 22

November Lemon Law Sticker Audit Results

    The Office of Consumer Affairs and Business Regulation (OCABR) again conducted a survey of Massachusetts auto dealerships last month to determine how many were displaying Lemon Law stickers on every vehicle for sale, as mandated by state law. In May, we conducted the   …Continue Reading November Lemon Law Sticker Audit Results

The Price is Right – The Massachusetts Item Pricing Law Posted on Dec 20

The Price is Right – The Massachusetts Item Pricing Law

  Compliance officers from the Division of Standards recently inspected 3,225 items in 100 retail stores throughout the Commonwealth. While many consumers might ask: What is the Division of Standards? The more important question is: What were they looking for? The state’s Division of Standards   …Continue Reading The Price is Right – The Massachusetts Item Pricing Law

Holiday Lights Safety Guide Posted on Dec 19

  The holiday season is in full swing, gifts are wrapped, recipes collected, and those string lights untangled. However, this popular decoration can be dangerous if not handled properly. We’ve gathered some tips on how to stay safe and festive this season: Make sure your   …Continue Reading Holiday Lights Safety Guide