Mass Consumer Affairs Blog

The Official Blog of the Massachusetts Office of Consumer Affairs and Business Regulation

Category Archives: MassConsumer

Internet Privacy Posted on Apr 28

Internet Privacy

  Legislation recently signed by the President repeals rules created by the Federal Communications Commission (FCC) that would have required internet service providers (ISPs), such as Comcast, Charter, and Verizon, to receive permission before collecting your data. Proponents of the bill say the FCC’s definition   …Continue Reading Internet Privacy

Work-at-Home Scams Posted on Apr 27

Work-at-Home Scams

  It’s only natural that so many people enjoy working at home. Making your own hours, working in a comfortable setting and being your own boss can seem appealing to almost anyone, which might explain why in 2015 24 per cent of employed people did   …Continue Reading Work-at-Home Scams

Warning for College Students Posted on Apr 24

Warning for College Students

  College students at Boston University have been targeted by scammers while using ATMs along Commonwealth Avenue. The students report being approached by individuals who offer a check in exchange for cash. The scammer claims that he is having trouble accessing his bank account (or   …Continue Reading Warning for College Students

Buying a car on Craigslist? Know who you are buying from! Posted on Apr 21

Buying a car on Craigslist? Know who you are buying from!

  Consumers often consider buying from a private seller as an alternative to buying from a used car dealer. An increasingly common scam involves dealers posing as private sellers and posting vehicles under the “for sale by-owner” section of Craigslist or on social media sites   …Continue Reading Buying a car on Craigslist? Know who you are buying from!

Bringing Down the Hammer on Bad Contractors Posted on Apr 19

Bringing Down the Hammer on Bad Contractors

  Massachusetts law requires any contractor performing certain home improvement work to an existing, one-to-four unit, owner-occupied home to register as a Home Improvement Contractor with the Office of Consumer Affairs and Business Regulation. The law regulates the practices of home improvement contractors and provides   …Continue Reading Bringing Down the Hammer on Bad Contractors

Overdraft Protections Posted on Apr 18

Overdraft Protections

  Budget slip-ups are easily made but they can be embarrassing when they result in a debit card or ATM transaction rejection. That’s why many consumers rely on the overdraft protections provided by their financial institution. As this is Financial Literacy Month, the Division of   …Continue Reading Overdraft Protections

The IRS May Start Calling You about Debt Posted on Apr 14

The IRS May Start Calling You about Debt

  For years, we (along with other consumer protection and law enforcement groups) have told consumers that the IRS will never randomly call you and tell you that you owe money.  In fact, there are established guidelines the IRS follows for collection of unpaid taxes   …Continue Reading The IRS May Start Calling You about Debt

Western Union Settlement Posted on Apr 13

Western Union Settlement

  Con artists routinely steal thousands of dollars, usually without ever needing to leave their homes. Their scams, whether they involve vacation home rentals or fake kidnappings, usually have one key component in common: they get their victims to send money through money wiring transfer   …Continue Reading Western Union Settlement

Garage Door Scams are on the Rise Posted on Apr 11

Garage Door Scams are on the Rise

  Whether you need someone to fix the torsion strings or install a brand new garage door, you want the help of a company that you can trust, especially when repairing a part of your home that usually provides access inside. Our Office has recently   …Continue Reading Garage Door Scams are on the Rise

Hate robocalls? Read this! Posted on Apr 7

Hate robocalls? Read this!

  Americans receive more than 2.4 billion unwanted robocalls each month. To remedy this consumer nuisance, the Federal Communications Commission (FCC) proposed rules that would allow phone companies to prevent spammy robocallers from using a number that has not been assigned to them or has a   …Continue Reading Hate robocalls? Read this!