Mass Consumer Affairs Blog

The Official Blog of the Massachusetts Office of Consumer Affairs and Business Regulation

Category Archives: Scams

The Form W-2 Scam: When it’s OK to Say No to your Boss Posted on Feb 23

The Form W-2 Scam: When it’s OK to Say No to your Boss

Tax season is here. Unfortunately, this also means tax season scams are here and we’ve got the proof. Our office has received several data security breach notifications since the start of 2017 from companies that have fallen victim to the Form W-2 scam.   How does this   …Continue Reading The Form W-2 Scam: When it’s OK to Say No to your Boss

Check Your Check Posted on Feb 13

Check Your Check

    The progression of modern technology has made it increasingly simple for con artists to manipulate both consumers and financial institutions. The use of counterfeit checks is on the rise, and even bankers themselves can have a difficult time detecting check fraud. Sometimes weeks   …Continue Reading Check Your Check

Don’t let the dent on your car put a larger hole in your wallet or purse! Posted on Feb 6

  Among the numerous ways con artists skilfully trick consumers into giving up their money, the “dent scam” is one of the more brazen.  Scammers approach individuals, often in very public places, offering to repair the scratches or dents on their car or pointing out   …Continue Reading Don’t let the dent on your car put a larger hole in your wallet or purse!

Need help with your Facebook account? Don’t call customer service! Posted on Feb 2

  When you purchase something and it doesn’t work as expected or you paid a bill but it hasn’t cleared, a phone call to customer service is often the key to achieving a positive resolution. However, when a company doesn’t have a customer service department   …Continue Reading Need help with your Facebook account? Don’t call customer service!

Just Hang Up! Posted on Jan 19

Just Hang Up!

  Americans carry a considerable amount of credit card debt. According to NerdWallet, the average U.S. household debt is nearly $16,000, while the average interest rate is 13 percent. Unfortunately, consumers who struggle to get out from under their credit card debt often fall victim   …Continue Reading Just Hang Up!

Child Identity Theft Posted on Jan 17

  When most people think of identity theft fraudulent credit card purchases and stolen drivers licenses typically come to mind.  Child identity theft, though, is quickly growing and can be dangerous and damaging long-term.  According to a 2011 report from Carnegie Mellon, 10 percent of   …Continue Reading Child Identity Theft

Signed, Sealed, Delivered and Stolen: How your mail could cost you your identity. Posted on Jan 9

  On average, the United States Postal Service processes and delivers 509 million mail pieces each day. That means, on any given day, an identity thief has several opportunities to steal your identity using one of the most low-tech means around: your mail. Identity theft   …Continue Reading Signed, Sealed, Delivered and Stolen: How your mail could cost you your identity.

The Skinny on Dietary Supplements Posted on Sep 14

The Skinny on Dietary Supplements

We’ve all seen the ads for weight-loss pills and other dietary supplements online, in our favorite magazines, and in television commercials. But what do consumers really know about this market? After a recent investigation by Consumer Reports into the supplement market, we put together some tips consumers should keep in mind.

May/June Scam Log Analysis Posted on Jul 28

May/June Scam Log Analysis

The Massachusetts Office of Consumer Affairs and Business Regulation compiles publicly-available scam, identity theft, and fraud complaints from around the Commonwealth via police logs and news outlets, as well as through the Office’s Consumer Information Hotline.

Registry of Motor Vehicles Mimic Websites Posted on Jul 14

Registry of Motor Vehicles Mimic Websites

Massachusetts consumers looking to renew a license or schedule a road test online through the Registry of Motor Vehicles may come across unofficial third-party websites, or “mimic sites.” Do NOT be fooled! These services have no affiliation with the RMV, regardless of how real they may seem.