Post Content

Looking to buy concert tickets this summer? When it comes to most third party tickets, you can tick-em off your list.

With excellent venues in Boston and across the state, Massachusetts hosts a wide array of musical acts for all to enjoy. As concert tickets increase in price, a myriad of third-party sites like Craigslist and eBay offer a chance for people to sell their extra concert tickets – sometimes with the promise of a great deal. However, the “deals” on these concert tickets are far and few between. And there’s more than just high prices to be concerned by.

In July, Consumer Affairs staff looked into ticket prices for shows in the Boston area on third-party ticket reseller sites. Two-day pass tickets for this September’s Boston Calling Festival start at $213 through ticket resellers though are sold for only $140 directly through Ticketmaster. Staff found some tickets to be priced as much as $335, averaging $279 – a $130 increase over the original price.

More importantly, consumers have no way to verify that tickets bought on Craigslist or many other websites are authentic. You may not be stuck with just a hole in your wallet from inflated prices, but you may be left disappointed standing outside the concert venue as well.

The following tips will help you better protect yourself from concert ticket scams:

Staff found some concert tickets to be priced as much as $335, averaging $279 – a $130 increase over the original price.

Staff found some concert tickets on third party ticket seller sites to be an average $130 increase over the original price.

  • Use the original ticket retailer when possible. Buying a ticket on a third-party site like Craigslist or eBay doesn’t always guarantee you an authentic ticket.
  • When buying from a ticket reseller, check that the reseller is licensed. The Executive Office of Public Safety and Security (EOPSS) licenses resellers. This ensures that consumers are given protections from exorbitant price increases, accidentally buying fake tickets, and more. You can visit the EOPSS website for more information.
  • Check the ticket seller’s guarantee policy. Some ticket sellers, like StubHub, will guarantee the authenticity of tickets and others may not. Always read the fine print.

Read our full press release regarding our investigation on our website.

Written By:


Justin Bensan is a student at Northeastern University and is a communications co-op at the Office of Consumer Affairs.

Tags: , , , , , ,

Recent Posts

Chances Are, You’ve Had to Deal with One of These 5 Consumer Issues posted on Aug 14

Last month, the Consumer Federation of America published a list of their top ten consumer complaints. In it, they named many of the issues that the Office of Consumer Affairs and Business Regulations keeps consumers informed about, ranging from auto complaints to fraud and scams.   …Continue Reading Chances Are, You’ve Had to Deal with One of These 5 Consumer Issues

The Office of Consumer Affairs and Business Regulation Offers Disaster Relief Tips for Residents of Revere posted on Aug 5

The Massachusetts Office of Consumer Affairs and Business Regulations advises residents of Revere who were impacted by last week’s tornado to be cautious as they look for repair assistance and seek to file insurance claims. It is important that consumers make sure they are hiring   …Continue Reading The Office of Consumer Affairs and Business Regulation Offers Disaster Relief Tips for Residents of Revere

Craigslist Scam Alert: How You Could You Be Paying Someone to Steal Your Personal Info posted on Jul 24

Over the past week, the Consumer Hotline has received two complaints about a scam on Craigslist where buyers are scamming sellers out of money and their personal information. Callers reported being scammed when trying to sell an item on Craigslist. Online buyers would offer to   …Continue Reading Craigslist Scam Alert: How You Could You Be Paying Someone to Steal Your Personal Info