Post Content

This week is National Consumer Protection Week (NCPW). More than 60 nonprofit organizations and federal, state, and local agencies are participating this year all with the intention of bringing a larger awareness to consumer rights. For the past 15 years, the week has brought together a broad coalition to share tips and information about privacy protection, money and debt management, and recognizing identity theft, frauds and scams.

Whether we know it or not, we make consumer decisions every day. We are consumers when we make big decisions like buying a car or choosing a home contractor. But we are also consumers when we make day-to-day decisions like which gas station to fill up at or where to eat for lunch.

Underneath all these decisions, we process information on the reliability, prices, safety, and many other factors of the goods and services we consume. No matter how large or small the decision, our office aims to provide consumers with the knowledge to make informed choices 365 days a year. We truly believe in our motto “Better Business, Smarter Consumers.”

The Office of Consumer Affairs and Business Regulation and its five agencies work with two goals in mind: to protect and empower consumers through advocacy and education, and to ensure a fair playing field for all Massachusetts businesses. Our office works to make sure that the consumers of Massachusetts are protected from unfair business practices and empowered when making decisions. During this year’s National Consumer Protection Week, we’ll be highlighting our own consumer resources, and holding our annual Top 5 press conference where we’ll highlight our and other consumer agencies’ top 5 most asked about consumer issues of the past year.

The spotlight that we put on consumer protection doesn’t fade when National Consumer Protection Week ends. We hope that Massachusetts consumers are always aware of their rights no matter what week it is. Visit our website regularly, and make sure to follow our blog, Facebook, and Twitter @Mass_Consumer for consumer tips and advisories throughout the year.

Ncpw_468x120-banner-eng

Justin Bensan is a student at Northeastern University and is the communications co-op at the Office of Consumer Affairs.

Written By:

Tags: , , ,

Recent Posts

Massachusetts Item Pricing Law posted on Jul 27

Massachusetts Item Pricing Law

A recent Boston Globe article by Sarah Shemkus about the Item Pricing Law and possible consumer cost savings made us realize that it might be time to do a refresher course on the law and why its important consumers be aware of it. The reporter’s   …Continue Reading Massachusetts Item Pricing Law

FTC’s Economic Liberty Task Force posted on Jul 25

FTC’s Economic Liberty Task Force

Almost 30% of American jobs require a license today. Being licensed means individuals and businesses must follow specific laws and regulations. Licensure requirements also protect public health, safety and welfare by setting standards for education, training, qualifications, practices, etc. However, getting a professional license can   …Continue Reading FTC’s Economic Liberty Task Force

Paying bills after a disaster posted on Jul 20

Paying bills after a disaster

Following a natural disaster, consumers in the disaster area are undoubtedly faced with challenges. After making sure loved ones are safe, attention turns to repairing damages and salvaging belongings. Day-to-day activities are often forgotten or put off. But it’s important to remember there are responsibilities,   …Continue Reading Paying bills after a disaster