Post Content

Undersecretary Barbara AnthonyPosted by:
Barbara Anthony, Undersecretary of the Office of Consumer Affairs and Business Regulation

 

 

Jayda bug

Starting on Monday, we are going to feature here on our blog regular reports from Jayda Leder-Luis, who in preparation for new fees from her bank is going to try to get through November without using her debit card.

Jayda is one of our great Northeastern co-op students here at the Office of Consumer Affairs, and November should be an interesting month. On top of her regular tasks like grocery shopping and traveling to and from work, she will also be traveling home for Thanksgiving and maybe even starting her holiday shopping. She will be providing us regular updates as she avoids swiping her card at retailers, writing about near-misses and the trials and tribulations that will come with rolling back the retail clock a decade or so.

Like millions of others, Jayda is a Bank of America customer. The bank’s wide base allows her access to ATMs and branches both here in Boston and at her home in New York, certainly an importance convenience for college students and others who split their time between two places. But last month, Bank of America announced a new, $5 fee for using a debit card a point of purchase, whether it is used once a month or multiple times a day.

As you’ll hear from Jayda, she wants to try to avoid that fee, and is giving it a tryout in November. She is not alone, as many Bank of America customers are considering their options before the new fee goes into place. I look forward to seeing how her experiment works out, and reading her blog entries throughout November.

Written By:

Recent Posts

ICYMI: CONSUMER ALERT Android Phones Susceptible to Hacking posted on Aug 3

CONSUMER ALERT Android Phones Susceptible to Hacking If you have an Android phone, your phone is probably susceptible to a serious hack. What is it? An alleged flaw appears to allow hackers to gain access to your phone by placing malware (malicious software) on your   …Continue Reading ICYMI: CONSUMER ALERT Android Phones Susceptible to Hacking

Car Dealership Website Survey and Tips on Going to a Car Dealership posted on Jul 31

The Office of Consumer Affairs & Business Regulation examined twenty car dealership websites across the Commonwealth to determine how consumers could best use these websites to shop around when purchasing a car. As a consumer looking to purchase a car, you should go to the   …Continue Reading Car Dealership Website Survey and Tips on Going to a Car Dealership

Scam Log Analysis – June 2015 posted on Jul 22

Scam Log Analysis – June 2015

The Massachusetts Office of Consumer Affairs and Business Regulation compiles publicly available scam, identity theft, and fraud complaints from around the Commonwealth via police logs, news outlets, and other sources, as well as through the Office’s Consumer Information Hotline. Below is a quantitative analysis of   …Continue Reading Scam Log Analysis – June 2015