Barbara Anthony, Undersecretary of the Office of Consumer Affairs and Business Regulation
Starting on Monday, we are going to feature here on our blog regular reports from Jayda Leder-Luis, who in preparation for new fees from her bank is going to try to get through November without using her debit card.
Jayda is one of our great Northeastern co-op students here at the Office of Consumer Affairs, and November should be an interesting month. On top of her regular tasks like grocery shopping and traveling to and from work, she will also be traveling home for Thanksgiving and maybe even starting her holiday shopping. She will be providing us regular updates as she avoids swiping her card at retailers, writing about near-misses and the trials and tribulations that will come with rolling back the retail clock a decade or so.
Like millions of others, Jayda is a Bank of America customer. The bank’s wide base allows her access to ATMs and branches both here in Boston and at her home in New York, certainly an importance convenience for college students and others who split their time between two places. But last month, Bank of America announced a new, $5 fee for using a debit card a point of purchase, whether it is used once a month or multiple times a day.
As you’ll hear from Jayda, she wants to try to avoid that fee, and is giving it a tryout in November. She is not alone, as many Bank of America customers are considering their options before the new fee goes into place. I look forward to seeing how her experiment works out, and reading her blog entries throughout November.
Purchasing a USED car? Here’s what the Lemon Law means for you. posted on Feb 13
President’s Day is this Monday, and many consumers may be looking to purchase or lease new and used cars. This two part series on car purchasing and leasing will provide tips on how you can get the right car and be protected under the Lemon …Continue Reading Purchasing a USED car? Here’s what the Lemon Law means for you.
Purchasing or leasing a NEW car? Here’s what the Lemon Law means for you. posted on Feb 12
With President’s Day fast approaching, many consumers are looking to purchase or lease new and used cars. This two part series on car purchasing and leasing will provide tips on how you can get the right car and be protected under the Lemon Law. Before you …Continue Reading Purchasing or leasing a NEW car? Here’s what the Lemon Law means for you.
Survey Says: Lemon Law Compliance on the Rise posted on Dec 29
The Massachusetts Lemon Laws provide legal relief to consumers who are sold a new, used, or leased vehicle that has a significant defect to its safety or use. Under these laws, car dealerships are required to place a bright yellow Lemon Law sticker on each …Continue Reading Survey Says: Lemon Law Compliance on the Rise