Getting a small project permitted, like a new deck for example, can be relatively quick and easy for a homeowner. But larger projects, like new developments, can involve a variety of local boards and authorities that can lead to a slower and more complicated process.
Last week, the Patrick Administration announced the creation of a new permitting system available free of charge to every city and town in the state, which would help make expedite processes on the local level and make it quicker and easier for municipalities to guide permits through their progression.
When it comes to consumer relations, few things can be as frustrating as a slow, confusing local permitting process. But the Municipal Permit Tracking System would enable municipalities to streamline permitting operations and communications, thereby accelerating the process. The system was created and tested with the Town of Groton, where officials have been happy with the results.
Hopefully, cities and towns will take the time to play the role of smarter consumers, and take the time to investigate the Municipal Permit Tracking System and see if it works for them. With no cost, there’s nothing to lose, and the opportunity to create a better system for businesses to get things done on the local level is one that shouldn’t be passed up.
May/June Scam Log Analysis posted on Jul 28
The Massachusetts Office of Consumer Affairs and Business Regulation compiles publicly-available scam, identity theft, and fraud complaints from around the Commonwealth via police logs and news outlets, as well as through the Office’s Consumer Information Hotline.
How to Combat Illegal Robocalls posted on Jul 25
Robocalls have become an all-too-common nuisance for consumers. Robocalls are unsolicited, pre-recorded phone calls, often scams, which are made to consumers without their permission, as opposed to calls solicited by the consumer, such as those from pharmacies and childrens’ schools. Robocalls are illegal in Massachusetts under M.G.L. c. 159C. While consumers can, and should, sign-up -for both the state and national Do-Not-Call lists, unfortunately this does not always stop many unscrupulous solicitors and scammers from making these calls.
Summary of the 2015 Consumer Federation of America Annual Consumer Complaint Survey posted on Jul 22
The Consumer Federation of America and the North American Consumer Protection Investigators recently released the results of the 2015 Consumer Complaint Survey. This report is based on consumer information, complaints, and suggestions for increased consumer protections from 33 consumer agencies in 21 states.