Post Content

 

We’ve all been to a store and experienced the following: The price rung up at the register was more than what we saw on the shelf. Sometimes we might ask the cashier about it, sometimes we might think we just goofed up and keep it to ourselves.

In some cases, that feeling was accurate. Sometimes, retailers incorrectly price an item at the register from the price listed on the shelves, and in many of those cases of “overcharging,” the consumer comes out on the wrong end of the deal.

In recent weeks we’ve had very productive meetings with retailers regarding the serious problem of overcharging. At the Office of Consumer Affairs and Business Regulation and the Division of Standards, we are proactively working on eliminating overcharging in an effort to make sure you are being charged the proper amount for an item.

We’ve met with CVS and Shaw’s, and plan on meeting with other retailers to discuss overcharging. Both CVS and Shaw’s have been very cooperative, taking the time to sit down with us to discuss their plans to improve their pricing. After they have put their plans in place, the Division of Standards will continue its effective inspection program to ensure those plans are having an impact on overcharges.

In the case of overcharging, it’s important for consumers to be their own best advocate. When you’re at a store, try as much as possible to take note of prices. If a price seems out of whack, ask for a check of the shelf pricing. If you’ve been a victim of overcharging, let us know by calling our hotline at (888) 283-3757. We’d like to know about it, and we’ll make sure the Division of Standards is aware of the incident and schedules an inspection of the store.

Written By:

Recent Posts

The FTC is Cracking Down on Celebrity “Ads” posted on Oct 18

The FTC is Cracking Down on Celebrity “Ads”

If you have social media accounts, such as Instagram or Twitter, and follow celebrities on the apps, you may have noticed your favorite celeb seems to be using the hashtags #ad or #sponsored with more frequency. Under the Federal Trade Commission (FTC) endorsement guidelines, social media   …Continue Reading The FTC is Cracking Down on Celebrity “Ads”

Whatsapp Scam posted on Oct 12

Whatsapp Scam

Users of the popular app WhatsApp (a free messaging and phone app that allows users across the globe to text and call their loved ones) should be aware of a scam that has been making the rounds again. Scammers have been sending out messages via   …Continue Reading Whatsapp Scam

Apple iCloud Scam Call posted on Oct 4

Apple iCloud Scam Call

Recently, one of our staff members received an automated call from someone claiming to be with Apple support. The recording indicates that there has been suspicious activity on your iCloud account and requests that you call back immediately using the phone number provided: 1-888-320-6849. When   …Continue Reading Apple iCloud Scam Call