Post Content

Last week the Consumer Financial Protection Bureau began accepting complaints about credit reports.  Credit reports affect whether or not you are able to get a credit card or a loan, the ability to rent an apartment or get hired, and even simple things like getting a cell phone.  It also can affect how CFPB affordable or expensive these things will be for you.

You are entitled to one free credit report per year from each of the three credit reporting bureaus: Experian, Equifax and TransUnion. 

It is extremely important to ensure that the information on your credit report is accurate.  The best way to monitor your credit report is to stagger each report throughout the year.  If you request a credit report every four months, you will be able to compare each agency’s report and check for errors or fraudulent accounts.

The CFPB can now help consumers with individual-level complaint assistance on issues with their credit report. The types of complaints you can submit to the CFPB include:

  • Incorrect information on a credit report
  • A consumer reporting agency’s investigation
  • Improper use of a credit report 
  • Being unable to get a copy of a credit score or file
  • Problems with credit monitoring or identify protection services.

Before filing a complaint with the CFPB, try filing a dispute directly with the credit reporting company itself.  There are important consumer rights guaranteed by federal consumer financial law that are best preserved by you first going through the credit reporting company’s complaint process. Contact the CFPB for additional information on your rights. 

After you file a complaint with the credit reporting company, if you are dissatisfied with the resolution, file a complaint with the CFPB.

Written By:

Recent Posts

Service Contracts vs. Extended Warranties posted on Feb 15

Service Contracts vs. Extended Warranties

  When buying a car from a Massachusetts dealer, consumers might hear about automotive service contracts and extended warranties.  Both offer protections against certain problems that may arise, but there are differences between them. An extended warranty is considered part of the purchase price of   …Continue Reading Service Contracts vs. Extended Warranties

Check Your Check posted on Feb 13

Check Your Check

    The progression of modern technology has made it increasingly simple for con artists to manipulate both consumers and financial institutions. The use of counterfeit checks is on the rise, and even bankers themselves can have a difficult time detecting check fraud. Sometimes weeks   …Continue Reading Check Your Check

Vacation Scams Are On The Rise, Here’s How To Avoid Them posted on Feb 8

Vacation Scams Are On The Rise, Here's How To Avoid Them

  Many consumers flee to warm weather destinations during the winter months. But while you’re working on your tan, scammers are working to steal your money. We’ve collected information on some of the more common vacation scams to watch out for if you escape the   …Continue Reading Vacation Scams Are On The Rise, Here’s How To Avoid Them