Last week the Consumer Financial Protection Bureau began accepting complaints about credit reports. Credit reports affect whether or not you are able to get a credit card or a loan, the ability to rent an apartment or get hired, and even simple things like getting a cell phone. It also can affect how affordable or expensive these things will be for you.
You are entitled to one free credit report per year from each of the three credit reporting bureaus: Experian, Equifax and TransUnion.
It is extremely important to ensure that the information on your credit report is accurate. The best way to monitor your credit report is to stagger each report throughout the year. If you request a credit report every four months, you will be able to compare each agency’s report and check for errors or fraudulent accounts.
The CFPB can now help consumers with individual-level complaint assistance on issues with their credit report. The types of complaints you can submit to the CFPB include:
- Incorrect information on a credit report
- A consumer reporting agency’s investigation
- Improper use of a credit report
- Being unable to get a copy of a credit score or file
- Problems with credit monitoring or identify protection services.
Before filing a complaint with the CFPB, try filing a dispute directly with the credit reporting company itself. There are important consumer rights guaranteed by federal consumer financial law that are best preserved by you first going through the credit reporting company’s complaint process. Contact the CFPB for additional information on your rights.
After you file a complaint with the credit reporting company, if you are dissatisfied with the resolution, file a complaint with the CFPB.
How skimmers are getting away with theft at the gas pump posted on Jan 29
Skimming is the latest trend to reach into consumer’s pockets around the United States. Here’s some information that anyone using a credit or debit card at ATMs and gas pumps need to know. What is Skimming: Skimming refers to the theft of credit and …Continue Reading How skimmers are getting away with theft at the gas pump
Home Heating Oil Delivery: Are you getting what you pay for? posted on Jan 20
How are the roads this morning? Is the T running on time? Will school be cancelled again today? Winter comes with enough worries. So wondering if you’re getting a fair deal on your home heating oil shouldn’t be one of them. That’s where the …Continue Reading Home Heating Oil Delivery: Are you getting what you pay for?
The ATM safety tips you should know to avoid card data theft posted on Jan 15
ATMs are a regular part of most of our lives. In 2012, U.S. consumers made 5.8 billion ATM withdrawals, totaling a combined $687 billion, according to the Federal Reserve’s most recent Payments Study. With that in mind, the Massachusetts Division of Banks (DOB) offers advice …Continue Reading The ATM safety tips you should know to avoid card data theft