Barbara Anthony, Undersecretary of the Office of Consumer Affairs and Business Regulation
The December 2009 edition of the Consumer Insider is now available (Download December_2009_Newsletter_Final). The latest newsletter includes updates on the Patrick-Murray Administration’s efforts to reform small business health insurance (including Governor Deval Patrick’s announcement event, photo right), tips for tenants when dealing with winter weather, and some good things to keep in mind when looking for a health club.
The Consumer Insider is a bi-monthly publication of our Office, and we think it is a good way for consumers to keep up with valuable news they can use. You can read back issues of the Insider here, and you can sign up to have it delivered directly to your Inbox here.
Survey Says: Lemon Law Compliance on the Rise posted on Dec 29
The Massachusetts Lemon Laws provide legal relief to consumers who are sold a new, used, or leased vehicle that has a significant defect to its safety or use. Under these laws, car dealerships are required to place a bright yellow Lemon Law sticker on each …Continue Reading Survey Says: Lemon Law Compliance on the Rise
Everything you wanted to know about gift returns but thought it would be rude to ask posted on Dec 22
Purchasing or receiving an unwanted gift can be one of the most frustrating – and uncomfortable – things that can go wrong over the holidays. For this reason, most people prefer the reassurance when they purchase an item that they can return it if it …Continue Reading Everything you wanted to know about gift returns but thought it would be rude to ask
All I Want for Christmas is Price Scanning Accuracy posted on Dec 19
The Massachusetts Item Pricing Law was written to ensure that food retailers remained consistent and accurate in how they charge consumers. Since its last update in 2013, the law has been extended to cover consumer-use price scanners and automated check out systems. The Division of …Continue Reading All I Want for Christmas is Price Scanning Accuracy