Barbara Anthony, Undersecretary of the Office of Consumer Affairs and Business Regulation
The December 2009 edition of the Consumer Insider is now available (Download December_2009_Newsletter_Final). The latest newsletter includes updates on the Patrick-Murray Administration’s efforts to reform small business health insurance (including Governor Deval Patrick’s announcement event, photo right), tips for tenants when dealing with winter weather, and some good things to keep in mind when looking for a health club.
The Consumer Insider is a bi-monthly publication of our Office, and we think it is a good way for consumers to keep up with valuable news they can use. You can read back issues of the Insider here, and you can sign up to have it delivered directly to your Inbox here.
Can’t pay your phone bill? Stay connected with telephone assistance posted on Sep 10
Staying connected to local resources and emergency services can improve and possibly save many lives, say state regulators. Access to local emergency services and community resources is vital to our low-income and elderly residents. The Massachusetts Department of Telecommunications and Cable (DTC) wants residents to …Continue Reading Can’t pay your phone bill? Stay connected with telephone assistance
Car Buyers: You deserve to know your Lemon Law rights! posted on Sep 5
The Office of Consumer Affairs recently conducted a survey of car dealerships to see whether they post required Lemon Law stickers that detail a consumer’s rights for buying cars, and we found that many dealerships surveyed were not in full compliance.
Chances Are, You’ve Had to Deal with One of These 5 Consumer Issues posted on Aug 14
Last month, the Consumer Federation of America published a list of their top ten consumer complaints. In it, they named many of the issues that the Office of Consumer Affairs and Business Regulations keeps consumers informed about, ranging from auto complaints to fraud and scams. …Continue Reading Chances Are, You’ve Had to Deal with One of These 5 Consumer Issues