The December 2009 edition of the Consumer Insider is now available (Download December_2009_Newsletter_Final). The latest newsletter includes updates on the Patrick-Murray Administration’s efforts to reform small business health insurance (including Governor Deval Patrick’s announcement event, photo right), tips for tenants when dealing with winter weather, and some good things to keep in mind when looking for a health club.
The Consumer Insider is a bi-monthly publication of our Office, and we think it is a good way for consumers to keep up with valuable news they can use. You can read back issues of the Insider here, and you can sign up to have it delivered directly to your Inbox here.
Summary of the 2015 Consumer Federation of America Annual Consumer Complaint Survey posted on Jul 22
The Consumer Federation of America and the North American Consumer Protection Investigators recently released the results of the 2015 Consumer Complaint Survey. This report is based on consumer information, complaints, and suggestions for increased consumer protections from 33 consumer agencies in 21 states.
Do-Not-Call Consumer & Solicitor Responsibilities posted on Jul 20
The Massachusetts Do-Not-Call Registry allows consumers to stop receiving certain telephone solicitations simply by signing-up and providing their telephone number. Established in 2003, the law requires telephone solicitors, list-brokers, and telemarketers to register with the Office of Consumer Affairs and Business Regulation, subscribe to the Do-Not-Call Registry, and remove registered telephone numbers of consumers from their call lists.
Registry of Motor Vehicles Mimic Websites posted on Jul 14
Massachusetts consumers looking to renew a license or schedule a road test online through the Registry of Motor Vehicles may come across unofficial third-party websites, or “mimic sites.” Do NOT be fooled! These services have no affiliation with the RMV, regardless of how real they may seem.