Thanks for visiting our feedback post! While we'll work hard to cover a wide variety of topics related to consumer protection and fair business practices, there may be some things you'd like to hear more about or you might just have a comment or tip you'd like to share with us and others. Please be assured that comments on this post are monitored just like the rest. We want this blog to be as relevant and helpful to you as possible, so we welcome constructive input.
If you're looking to get in touch with someone at a specific program or service or have an issue that you don't want to share publicly and need a direct response on, please click here to contact our constituent services office. Thank you!
Gift Card Tips posted on Nov 23
Have you ever received a gift card as a present? Do you know what fees are associated with that card? Do you know when it expires? Do you know where to report if you have a problem? Many consumers buy gift cards for others, …Continue Reading Gift Card Tips
More than 6,600 Mass. consumers to receive refunds in mortgage lending settlement posted on Nov 20
The Massachusetts Division of Banks and 49 other state mortgage regulatory agencies have executed a Settlement Agreement and Consent Order with Prospect Mortgage, LLC. The California-based mortgage company is licensed in Massachusetts and wholly owned by Sterling Partners, a private equity firm. A multi-state examination …Continue Reading More than 6,600 Mass. consumers to receive refunds in mortgage lending settlement
Department of Public Utilities phone scam circulating in MA posted on Nov 19
The Office of Consumer Affairs & Business Regulation along with The Department of Public Utilities would like to inform consumers of a phone scam that is affecting Massachusetts residents. Residents are receiving calls from a business that is claiming to be a solar developer, …Continue Reading Department of Public Utilities phone scam circulating in MA