As I get settled in my first week as Undersecretary of the Office of Consumer Affairs and Business Regulation, I wanted to take a moment to start my own conversation here at our blog.
I’m very excited for the opportunity given to me by Governor Patrick and Secretary Bialecki. I’m looking forward to working on the bread and butter issues that matter to consumers, and I want to use this space to find out not just what’s on your mind, but also help you find solutions and information about the things that are important to you.
I’ve spent my career advocating for consumer issues, and in using the bully pulpit on behalf of consumers’ welfare. I know that millions of consumers in Massachusetts make important decisions every day on things like car insurance, finding the right licensed professional, protecting your personal financial information from identity thieves, and navigating through financial service products like credit cards and mortgages.
If you have something on your mind, feel free to include your question or comment in the comment section here. As we work toward building an active blog community here, I look forward to seeing what’s on your mind, and sharing our thoughts and information on those issue. Thanks for reading, and thanks for participating.
Car Buyer Beware: ”Buy Here Pay Here” Used Car Financing and Sales are Riddled with Pitfalls posted on Mar 23
Many consumers need a loan to purchase a used vehicle. Consumers with poor or no credit will often seek financing from the dealer they are buying a car from. This financing is commonly referred to as “Buy Here Pay Here,” and it lets dealers …Continue Reading Car Buyer Beware: ”Buy Here Pay Here” Used Car Financing and Sales are Riddled with Pitfalls
Apps – Access Denied posted on Mar 21
Almost everyone is guilty of passively downloading a new app for their mobile device. And why not? Apps are great. But consumers should recognize that there are risks in the marketplace. A woman from California used her debit card to buy a slot machine …Continue Reading Apps – Access Denied
Can You Hear Me? posted on Mar 20
Scammers are constantly inventing new ways to take advantage of consumers. The latest phone scam to keep your ears open for has made up the majority of the reports to Better Business Bureau’s scam tracker over the last several weeks across America and even Canada. …Continue Reading Can You Hear Me?