Barbara Anthony, Undersecretary of the Office of Consumer Affairs and Business Regulation
As I get settled in my first week as Undersecretary of the Office of Consumer Affairs and Business Regulation, I wanted to take a moment to start my own conversation here at our blog.
I’m very excited for the opportunity given to me by Governor Patrick and Secretary Bialecki. I’m looking forward to working on the bread and butter issues that matter to consumers, and I want to use this space to find out not just what’s on your mind, but also help you find solutions and information about the things that are important to you.
I’ve spent my career advocating for consumer issues, and in using the bully pulpit on behalf of consumers’ welfare. I know that millions of consumers in Massachusetts make important decisions every day on things like car insurance, finding the right licensed professional, protecting your personal financial information from identity thieves, and navigating through financial service products like credit cards and mortgages.
If you have something on your mind, feel free to include your question or comment in the comment section here. As we work toward building an active blog community here, I look forward to seeing what’s on your mind, and sharing our thoughts and information on those issue. Thanks for reading, and thanks for participating.
Chances Are, You’ve Had to Deal with One of These 5 Consumer Issues posted on Aug 14
Last month, the Consumer Federation of America published a list of their top ten consumer complaints. In it, they named many of the issues that the Office of Consumer Affairs and Business Regulations keeps consumers informed about, ranging from auto complaints to fraud and scams. …Continue Reading Chances Are, You’ve Had to Deal with One of These 5 Consumer Issues
The Office of Consumer Affairs and Business Regulation Offers Disaster Relief Tips for Residents of Revere posted on Aug 5
The Massachusetts Office of Consumer Affairs and Business Regulations advises residents of Revere who were impacted by last week’s tornado to be cautious as they look for repair assistance and seek to file insurance claims. It is important that consumers make sure they are hiring …Continue Reading The Office of Consumer Affairs and Business Regulation Offers Disaster Relief Tips for Residents of Revere
Craigslist Scam Alert: How You Could You Be Paying Someone to Steal Your Personal Info posted on Jul 24
Over the past week, the Consumer Hotline has received two complaints about a scam on Craigslist where buyers are scamming sellers out of money and their personal information. Callers reported being scammed when trying to sell an item on Craigslist. Online buyers would offer to …Continue Reading Craigslist Scam Alert: How You Could You Be Paying Someone to Steal Your Personal Info