As I get settled in my first week as Undersecretary of the Office of Consumer Affairs and Business Regulation, I wanted to take a moment to start my own conversation here at our blog.
I’m very excited for the opportunity given to me by Governor Patrick and Secretary Bialecki. I’m looking forward to working on the bread and butter issues that matter to consumers, and I want to use this space to find out not just what’s on your mind, but also help you find solutions and information about the things that are important to you.
I’ve spent my career advocating for consumer issues, and in using the bully pulpit on behalf of consumers’ welfare. I know that millions of consumers in Massachusetts make important decisions every day on things like car insurance, finding the right licensed professional, protecting your personal financial information from identity thieves, and navigating through financial service products like credit cards and mortgages.
If you have something on your mind, feel free to include your question or comment in the comment section here. As we work toward building an active blog community here, I look forward to seeing what’s on your mind, and sharing our thoughts and information on those issue. Thanks for reading, and thanks for participating.
Service Contracts vs. Extended Warranties posted on Feb 15
When buying a car from a Massachusetts dealer, consumers might hear about automotive service contracts and extended warranties. Both offer protections against certain problems that may arise, but there are differences between them. An extended warranty is considered part of the purchase price of …Continue Reading Service Contracts vs. Extended Warranties
Check Your Check posted on Feb 13
The progression of modern technology has made it increasingly simple for con artists to manipulate both consumers and financial institutions. The use of counterfeit checks is on the rise, and even bankers themselves can have a difficult time detecting check fraud. Sometimes weeks …Continue Reading Check Your Check
Vacation Scams Are On The Rise, Here’s How To Avoid Them posted on Feb 8
Many consumers flee to warm weather destinations during the winter months. But while you’re working on your tan, scammers are working to steal your money. We’ve collected information on some of the more common vacation scams to watch out for if you escape the …Continue Reading Vacation Scams Are On The Rise, Here’s How To Avoid Them