I am very excited to talk about a new project we’re working on with WCVB (Channel 5) and its website. Every month, I’m going to sit down with Channel 5’s consumer reporter Susan Wornick to discuss four issues that are important to consumers. Those interviews will then be posted at TheBostonChannel for viewing.
In the first four installments, Susan and I talk about the details of the new federal credit card regulations that were signed into law by President Obama last month, the rights of renters who may be facing eviction after their building owner has been foreclosed, options for homeowners considering a loan modification, and the dangerous of the many phishing scams that are online.
This partnership with WCVB gives us another outlet to talk about issues facing consumers, and help provide some possible solutions. I’m looking forward to this project, and please let us know what you would like to hear us discuss in future installments.
May/June Scam Log Analysis posted on Jul 28
The Massachusetts Office of Consumer Affairs and Business Regulation compiles publicly-available scam, identity theft, and fraud complaints from around the Commonwealth via police logs and news outlets, as well as through the Office’s Consumer Information Hotline.
How to Combat Illegal Robocalls posted on Jul 25
Robocalls have become an all-too-common nuisance for consumers. Robocalls are unsolicited, pre-recorded phone calls, often scams, which are made to consumers without their permission, as opposed to calls solicited by the consumer, such as those from pharmacies and childrens’ schools. Robocalls are illegal in Massachusetts under M.G.L. c. 159C. While consumers can, and should, sign-up -for both the state and national Do-Not-Call lists, unfortunately this does not always stop many unscrupulous solicitors and scammers from making these calls.
Summary of the 2015 Consumer Federation of America Annual Consumer Complaint Survey posted on Jul 22
The Consumer Federation of America and the North American Consumer Protection Investigators recently released the results of the 2015 Consumer Complaint Survey. This report is based on consumer information, complaints, and suggestions for increased consumer protections from 33 consumer agencies in 21 states.