I am very excited to talk about a new project we’re working on with WCVB (Channel 5) and its website. Every month, I’m going to sit down with Channel 5’s consumer reporter Susan Wornick to discuss four issues that are important to consumers. Those interviews will then be posted at TheBostonChannel for viewing.
In the first four installments, Susan and I talk about the details of the new federal credit card regulations that were signed into law by President Obama last month, the rights of renters who may be facing eviction after their building owner has been foreclosed, options for homeowners considering a loan modification, and the dangerous of the many phishing scams that are online.
This partnership with WCVB gives us another outlet to talk about issues facing consumers, and help provide some possible solutions. I’m looking forward to this project, and please let us know what you would like to hear us discuss in future installments.
Holiday Shopping Tips: Express Vs. Implied Warranties posted on Dec 5
When buying a gift for a friend or family member, you worry about how much to spend or whether the recipient will like it. But what consumers don’t have to worry about is the product’s warranty. A warranty is a two-part pledge. First, it …Continue Reading Holiday Shopping Tips: Express Vs. Implied Warranties
Turning up the heat on utility scams posted on Nov 30
As the weather gets colder scams targeting utility customers may increase as consumers balance the costs of heating their homes with the need for warmth. Some scammers pretend to represent a major energy provider and claim that they will cut your electrical power, assess …Continue Reading Turning up the heat on utility scams
Holiday Shopping Tips: Bait and Switch posted on Nov 30
Most consumers have heard of the term “bait and switch,” but may not be aware when it happens to them. A sales representative may try to convince you to buy a different item than the one you came for, which may simply seem like a …Continue Reading Holiday Shopping Tips: Bait and Switch