Barbara Anthony, Undersecretary of the Office of Consumer Affairs and Business Regulation
I am very excited to talk about a new project we’re working on with WCVB (Channel 5) and its website. Every month, I’m going to sit down with Channel 5’s consumer reporter Susan Wornick to discuss four issues that are important to consumers. Those interviews will then be posted at TheBostonChannel for viewing.
In the first four installments, Susan and I talk about the details of the new federal credit card regulations that were signed into law by President Obama last month, the rights of renters who may be facing eviction after their building owner has been foreclosed, options for homeowners considering a loan modification, and the dangerous of the many phishing scams that are online.
This partnership with WCVB gives us another outlet to talk about issues facing consumers, and help provide some possible solutions. I’m looking forward to this project, and please let us know what you would like to hear us discuss in future installments.
Gift Card Tips posted on Nov 23
Have you ever received a gift card as a present? Do you know what fees are associated with that card? Do you know when it expires? Do you know where to report if you have a problem? Many consumers buy gift cards for others, …Continue Reading Gift Card Tips
More than 6,600 Mass. consumers to receive refunds in mortgage lending settlement posted on Nov 20
The Massachusetts Division of Banks and 49 other state mortgage regulatory agencies have executed a Settlement Agreement and Consent Order with Prospect Mortgage, LLC. The California-based mortgage company is licensed in Massachusetts and wholly owned by Sterling Partners, a private equity firm. A multi-state examination …Continue Reading More than 6,600 Mass. consumers to receive refunds in mortgage lending settlement
Department of Public Utilities phone scam circulating in MA posted on Nov 19
The Office of Consumer Affairs & Business Regulation along with The Department of Public Utilities would like to inform consumers of a phone scam that is affecting Massachusetts residents. Residents are receiving calls from a business that is claiming to be a solar developer, …Continue Reading Department of Public Utilities phone scam circulating in MA