Barbara Anthony, Undersecretary of the Office of Consumer Affairs and Business Regulation
I am very excited to talk about a new project we’re working on with WCVB (Channel 5) and its website. Every month, I’m going to sit down with Channel 5’s consumer reporter Susan Wornick to discuss four issues that are important to consumers. Those interviews will then be posted at TheBostonChannel for viewing.
In the first four installments, Susan and I talk about the details of the new federal credit card regulations that were signed into law by President Obama last month, the rights of renters who may be facing eviction after their building owner has been foreclosed, options for homeowners considering a loan modification, and the dangerous of the many phishing scams that are online.
This partnership with WCVB gives us another outlet to talk about issues facing consumers, and help provide some possible solutions. I’m looking forward to this project, and please let us know what you would like to hear us discuss in future installments.
IRS Scam Alert: Don’t Be Tricked into Paying Debts You Don’t Really Owe posted on Oct 3
Recently, the Hotline received three calls about this scam in just one week, so it is important for consumers to know how it works and how to avoid being scammed.
Massachusetts Health Insurers Now Required to Provide Prices in Real-Time posted on Oct 1
Starting October 1, health insurance companies in Massachusetts must provide online cost estimator tools for their members to compare the price and out-of-pocket costs of certain healthcare services, procedures, or hospital admissions.
Can’t pay your phone bill? Stay connected with telephone assistance posted on Sep 10
Staying connected to local resources and emergency services can improve and possibly save many lives, say state regulators. Access to local emergency services and community resources is vital to our low-income and elderly residents. The Massachusetts Department of Telecommunications and Cable (DTC) wants residents to …Continue Reading Can’t pay your phone bill? Stay connected with telephone assistance