Barbara Anthony, Undersecretary of the Office of Consumer Affairs and Business Regulation
I am very excited to talk about a new project we’re working on with WCVB (Channel 5) and its website. Every month, I’m going to sit down with Channel 5’s consumer reporter Susan Wornick to discuss four issues that are important to consumers. Those interviews will then be posted at TheBostonChannel for viewing.
In the first four installments, Susan and I talk about the details of the new federal credit card regulations that were signed into law by President Obama last month, the rights of renters who may be facing eviction after their building owner has been foreclosed, options for homeowners considering a loan modification, and the dangerous of the many phishing scams that are online.
This partnership with WCVB gives us another outlet to talk about issues facing consumers, and help provide some possible solutions. I’m looking forward to this project, and please let us know what you would like to hear us discuss in future installments.
Survey Says: Lemon Law Compliance on the Rise posted on Dec 29
The Massachusetts Lemon Laws provide legal relief to consumers who are sold a new, used, or leased vehicle that has a significant defect to its safety or use. Under these laws, car dealerships are required to place a bright yellow Lemon Law sticker on each …Continue Reading Survey Says: Lemon Law Compliance on the Rise
Everything you wanted to know about gift returns but thought it would be rude to ask posted on Dec 22
Purchasing or receiving an unwanted gift can be one of the most frustrating – and uncomfortable – things that can go wrong over the holidays. For this reason, most people prefer the reassurance when they purchase an item that they can return it if it …Continue Reading Everything you wanted to know about gift returns but thought it would be rude to ask
All I Want for Christmas is Price Scanning Accuracy posted on Dec 19
The Massachusetts Item Pricing Law was written to ensure that food retailers remained consistent and accurate in how they charge consumers. Since its last update in 2013, the law has been extended to cover consumer-use price scanners and automated check out systems. The Division of …Continue Reading All I Want for Christmas is Price Scanning Accuracy