Anthony, a Massachusetts native, is one of the state’s most well-known consumer advocates and is a highly respected public interest lawyer. She begins as Undersecretary on May 11.
“Barbara brings a wealth of experience and great collegiality to her new role and will help lead our efforts on auto insurance reform, identity theft protection, foreclosure prevention and other critical issues,” said Governor Patrick.
Anthony comes to OCABR from Health Law Advocates, a Boston-based non-profit health law firm, where she has been Executive Director since 2007. Previously, from 1999 to 2007, Anthony was Regional Director of the Northeast Regional Office of the Federal Trade Commission where she directed consumer and competition advocacy and law enforcement efforts. Earlier, she served as Chief of the Public Protection Bureau in the Massachusetts Attorney General’s Office.
The appointment as Undersecretary is a return to the office for Anthony, who served as Assistant Secretary for OCABR in the late 1980s. Anthony succeeds Daniel Crane, who exited state service in March.
“I would like to thank Governor Patrick and Secretary Bialecki for their confidence and support as I take on this important mission,” Anthony said. “These are challenging times, and it’s critical to continue the Administration’s efforts to empower and support consumers, communities and businesses.”
The Office of Consumer Affairs and Business Regulation includes six agencies, the Department of Telecommunications and Cable, the Division of Banks, the Division of Insurance, the Division of Professional Licensure, the Division of Standards, and the State Racing Commission. OCABR and its agencies are dedicated to supporting better businesses and smarter consumers through policies initiated by the Patrick Administration, and by providing information and tips on issues that are important to consumers throughout the Commonwealth.
“As someone who has built a career advocating for consumers and the public interest, I am thrilled about this opportunity,” said Anthony. “Every day, the Office of Consumer Affairs and Business Regulation has a positive impact on the important issues that face consumers throughout the Commonwealth. I’m ready to continue and accelerate those critical efforts.”
Car Dealership Website Survey and Tips on Going to a Car Dealership posted on Jul 31
The Office of Consumer Affairs & Business Regulation examined twenty car dealership websites across the Commonwealth to determine how consumers could best use these websites to shop around when purchasing a car. As a consumer looking to purchase a car, you should go to the …Continue Reading Car Dealership Website Survey and Tips on Going to a Car Dealership
Scam Log Analysis – June 2015 posted on Jul 22
The Massachusetts Office of Consumer Affairs and Business Regulation compiles publicly available scam, identity theft, and fraud complaints from around the Commonwealth via police logs, news outlets, and other sources, as well as through the Office’s Consumer Information Hotline. Below is a quantitative analysis of …Continue Reading Scam Log Analysis – June 2015
Competitive Energy Sellers posted on Jul 16
You have just moved into your new apartment and need to set up electricity service so you call your local utility company (National Grid, Eversource, or Unitil); within hours you are enjoying your favorite television show. One day someone comes to your door and tells …Continue Reading Competitive Energy Sellers