Post Content

monthly box sub

 

For a small fee, consumers can get nail polish, beauty products, dog treats, food, wine, razors, and even apocalypse prep gear sent to their home every month. These subscription services and others like them can be exciting and convenient, but can also be problematic if you’re not familiar with how such services work. The Office of Consumer Affairs and Business Regulation has some advice when signing up with a monthly box company.

  • Make sure the company is legitimate. Search for reviews and ratings online and make sure they have a presence­—whether it is on the internet or a physical customer service/office space. Contacting the company should be easy, and information should be readily accessible.
  • Be sure to fully read the “Terms and Conditions” page. It’s important to understand how you are charged, how to cancel the service, what requirements there are for returns, etc. Terms and Conditions might be lengthy, but reading them ahead of time can prevent issues later.
  • Know when free trials and monthly discounts end. Because the subscription fee remains consistent, most box companies will automatically charge your account every month for your convenience. If the site is offering a three-month free trial or similar discount, they’ll continue to charge you after the promotion is over. If you’re only interested in trying the service during the promotion, make sure you remember when to cancel.
  • When filling out your profile, make sure to be specific. Most companies cater the items in your monthly box to your answers on your profile. For example, if a consumer said they have more oily hair, they’ll receive products made for oily hair. This gets even more complicated with sites that ask for your income level—they’ll only send you things that you can afford to buy. Keep this in mind when setting up a subscription account to make sure you actually want to use the products you pay for each month.
  • Read the privacy policy. Because you’re giving all this customized information about yourself to the company, you should know what they’re doing with it.

Monthly box subscriptions are incredibly popular and consumers are signing-up for a variety of services. But, as with everything, it’s important to do your research before subscribing. For additional information on how to safely shop online, read our Online Smarts blog posts.

If you have additional questions, contact the Office of Consumer Affairs and Business Regulation by calling our Consumer Hotline at (617) 973-8787, or toll-free in MA at (888) 283-3757, Monday through Friday, from 9 am-4:30 pm. Follow the Office on Facebook and Twitter, @Mass_Consumer. The Baker-Polito Administration’s Office of Consumer Affairs and Business Regulation is committed to protecting consumers through consumer advocacy and education.

Written By:

Recent Posts

Financial Literacy Month 2021 posted on Apr 15

Financial Literacy Month 2021

Balancing a checkbook, making sure your expenses can be covered with your income, and saving for a rainy day emergency are all examples of financial literacy, or the ability to understand and effectively manage your personal finances. April is National Financial Literacy Month, a time   …Continue Reading Financial Literacy Month 2021

Protect Yourself Against Scams this Tax Season posted on Mar 18

Protect Yourself Against Scams this Tax Season

Tax Day is quickly approaching, and this year more Americans are planning on filing their taxes online, according to McAfee’s 2021 Consumer Security Mindset Report. Filing taxes electronically is a more convenient and efficient process but may open you up to scammers hoping to steal   …Continue Reading Protect Yourself Against Scams this Tax Season

Buy Here: My Local MA Promotes Patronizing Businesses Close to Home posted on Mar 11

Buy Here: My Local MA Promotes Patronizing Businesses Close to Home

There is no place like home. Or in this case, there is no better place to shop than close to home. Keeping small businesses in the Commonwealth alive and running has never been safer, easier, or more important. The My Local MA initiative, championed by   …Continue Reading Buy Here: My Local MA Promotes Patronizing Businesses Close to Home