Post Content

Undersecretary Barbara AnthonyPosted by:
Barbara Anthony, Undersecretary of the Office of Consumer Affairs and Business Regulation

My office received a phone call yesterday from a consumer who said she got a call from the California Office of Consumer Affairs and Business Regulation, demanding payment for a payday loan the consumer allegedly didn’t take care of.

The consumer said she never took out a payday loan and that the caller threatened to send authorities to her house and drag her to California. And, more importantly, she asked if we would come after a consumer for an unpaid debt.

Let me be clear: Our Office would never, ever contact you on behalf of a debt collector. And we would also never threaten to come and take you away for an unpaid debt. (For more on debt collector and practices, click here.)

This looks like a relatively new scam. A search of the phone number (818-746-3844) found two online notes regarding the phone number from the last week. “I received a call from this number claiming to be a prosecuting attorney. Does anyone know if this is legit? Sounds like a scam,” was one comment. The other was more to the point: “Using this number to scare people into sending money.”

In this case, another state’s office was the alleged debt collector. But in many cases of bogus debt-collector schemes, the names change but the ruse remains the same.

We want to make sure consumers are aware of this scam, and they do not fall prey to it. If you get an unsolicited phone call from us demanding a debt payment, take down as much information as you can about the caller (including the phone number and any other contact information) and contact us. Our Consumer Hotline number is (888) 283-3757. We can ensure that we’re not hounding you for a real or imagined debt, and we can help you file a complaint against the perpetrator.

Written By:


Jayda Leder-Luis is the Communications Coordinator at the Office of Consumer Affairs & Business Regulation.

Recent Posts

Chances Are, You’ve Had to Deal with One of These 5 Consumer Issues posted on Aug 14

Last month, the Consumer Federation of America published a list of their top ten consumer complaints. In it, they named many of the issues that the Office of Consumer Affairs and Business Regulations keeps consumers informed about, ranging from auto complaints to fraud and scams.   …Continue Reading Chances Are, You’ve Had to Deal with One of These 5 Consumer Issues

The Office of Consumer Affairs and Business Regulation Offers Disaster Relief Tips for Residents of Revere posted on Aug 5

The Massachusetts Office of Consumer Affairs and Business Regulations advises residents of Revere who were impacted by last week’s tornado to be cautious as they look for repair assistance and seek to file insurance claims. It is important that consumers make sure they are hiring   …Continue Reading The Office of Consumer Affairs and Business Regulation Offers Disaster Relief Tips for Residents of Revere

Craigslist Scam Alert: How You Could You Be Paying Someone to Steal Your Personal Info posted on Jul 24

Over the past week, the Consumer Hotline has received two complaints about a scam on Craigslist where buyers are scamming sellers out of money and their personal information. Callers reported being scammed when trying to sell an item on Craigslist. Online buyers would offer to   …Continue Reading Craigslist Scam Alert: How You Could You Be Paying Someone to Steal Your Personal Info