Post Content

Undersecretary Barbara AnthonyPosted by:
Barbara Anthony, Undersecretary of the Office of Consumer Affairs and Business Regulation

My office received a phone call yesterday from a consumer who said she got a call from the California Office of Consumer Affairs and Business Regulation, demanding payment for a payday loan the consumer allegedly didn’t take care of.

The consumer said she never took out a payday loan and that the caller threatened to send authorities to her house and drag her to California. And, more importantly, she asked if we would come after a consumer for an unpaid debt.

Let me be clear: Our Office would never, ever contact you on behalf of a debt collector. And we would also never threaten to come and take you away for an unpaid debt. (For more on debt collector and practices, click here.)

This looks like a relatively new scam. A search of the phone number (818-746-3844) found two online notes regarding the phone number from the last week. “I received a call from this number claiming to be a prosecuting attorney. Does anyone know if this is legit? Sounds like a scam,” was one comment. The other was more to the point: “Using this number to scare people into sending money.”

In this case, another state’s office was the alleged debt collector. But in many cases of bogus debt-collector schemes, the names change but the ruse remains the same.

We want to make sure consumers are aware of this scam, and they do not fall prey to it. If you get an unsolicited phone call from us demanding a debt payment, take down as much information as you can about the caller (including the phone number and any other contact information) and contact us. Our Consumer Hotline number is (888) 283-3757. We can ensure that we’re not hounding you for a real or imagined debt, and we can help you file a complaint against the perpetrator.

Written By:

Recent Posts

Money Transfer Applications: Suggested Tips and Warnings for Consumers posted on Jun 25

The options available to consumers for sending money are no longer limited to simply paper checks, cash, or money orders. Consumers are increasingly using money transfer applications (apps) on their smartphones, tablets, or computers to send money over the internet. In essence, a money transfer   …Continue Reading Money Transfer Applications: Suggested Tips and Warnings for Consumers

Take Our Consumer Homebuying Survey posted on Jun 18

Consumer Homebuying Survey Buying a house is exciting, but there are many things you need to consider. From credit history to mortgages, home inspections to home insurance, and everything else, there is a lot you need to know before buying a home. The Office of   …Continue Reading Take Our Consumer Homebuying Survey

Privacy Policy Survey posted on Jun 17

Privacy Policy Survey Reading privacy policies can be time consuming, but if you know what you are looking for you can reduce the amount of time you spend trying to find the information that matters to you. The Office of Consumer Affairs and Business Regulation   …Continue Reading Privacy Policy Survey