Post Content

Undersecretary Barbara AnthonyPosted by:
Barbara Anthony, Undersecretary of the Office of Consumer Affairs and Business Regulation

My office received a phone call yesterday from a consumer who said she got a call from the California Office of Consumer Affairs and Business Regulation, demanding payment for a payday loan the consumer allegedly didn’t take care of.

The consumer said she never took out a payday loan and that the caller threatened to send authorities to her house and drag her to California. And, more importantly, she asked if we would come after a consumer for an unpaid debt.

Let me be clear: Our Office would never, ever contact you on behalf of a debt collector. And we would also never threaten to come and take you away for an unpaid debt. (For more on debt collector and practices, click here.)

This looks like a relatively new scam. A search of the phone number (818-746-3844) found two online notes regarding the phone number from the last week. “I received a call from this number claiming to be a prosecuting attorney. Does anyone know if this is legit? Sounds like a scam,” was one comment. The other was more to the point: “Using this number to scare people into sending money.”

In this case, another state’s office was the alleged debt collector. But in many cases of bogus debt-collector schemes, the names change but the ruse remains the same.

We want to make sure consumers are aware of this scam, and they do not fall prey to it. If you get an unsolicited phone call from us demanding a debt payment, take down as much information as you can about the caller (including the phone number and any other contact information) and contact us. Our Consumer Hotline number is (888) 283-3757. We can ensure that we’re not hounding you for a real or imagined debt, and we can help you file a complaint against the perpetrator.

Written By:


Jayda Leder-Luis is the Communications Coordinator at the Office of Consumer Affairs & Business Regulation.

Recent Posts

IRS Scam Alert: Don’t Be Tricked into Paying Debts You Don’t Really Owe posted on Oct 3

IRS Scam Alert: Don’t Be Tricked into Paying Debts You Don’t Really Owe

Recently, the Hotline received three calls about this scam in just one week, so it is important for consumers to know how it works and how to avoid being scammed.

Massachusetts Health Insurers Now Required to Provide Prices in Real-Time posted on Oct 1

Starting October 1, health insurance companies in Massachusetts must provide online cost estimator tools for their members to compare the price and out-of-pocket costs of certain healthcare services, procedures, or hospital admissions.

Can’t pay your phone bill? Stay connected with telephone assistance posted on Sep 10

Staying connected to local resources and emergency services can improve and possibly save many lives, say state regulators. Access to local emergency services and community resources is vital to our low-income and elderly residents. The Massachusetts Department of Telecommunications and Cable (DTC) wants residents to   …Continue Reading Can’t pay your phone bill? Stay connected with telephone assistance