Occupational schools provide valuable training to students looking to practice in a wide range of trades and professions such as health care, business and construction trades. Instead focusing on job-specific skills, these schools provide a fantastic environment without the high prices of traditional institutions. Over 200 occupational schools are licensed throughout the Commonwealth, a number that is growing.
On Tuesday, our office launched a new informational website and telephone tip line for prospective students, or students who already attend these occupational schools. The site– www.mass.gov/dpl/schools – provides information on licensing requirements, consumer protection measures, applicable regulations and other matters important to occupational schools, sales representatives, students and the public. We want to ensure that students can make an informed decision when deciding what school to attend and that sales representatives use fair tactics when recruiting.
The tip line – (617) 727-6917 – offers students a new and straightforward way to lodge complaints against occupational schools or sales representatives for violations such as deceptive recruiting practices, unqualified instructors, or failure to provide required tuition refunds. We will have staff on the tip line during normal business hours, and will encourage callers to leave voicemail messages at all other times.
Previously, regulation of these schools was handled by the Department of Elementary and Secondary Education. Governor Patrick earlier this year moved it to DPL in order to increase efficiency and streamline oversight. Through the site and tip line, students will have access to more information than ever when deciding on what school to attend, or how to address an issue with one they attend. These schools give students experience in fields that will drive the future success of the Massachusetts economy, now the deciding where to enroll will be easier than ever.
If you want to see a list of licensed Occupational Schools in the Commonwealth, click here, and if you have ever had an issue, please, call the tip line!
Ian Mabie is a student at Northeastern University and is the communications co-op at the Office of Consumer Affairs.
ICYMI: CONSUMER ALERT Android Phones Susceptible to Hacking posted on Aug 3
CONSUMER ALERT Android Phones Susceptible to Hacking If you have an Android phone, your phone is probably susceptible to a serious hack. What is it? An alleged flaw appears to allow hackers to gain access to your phone by placing malware (malicious software) on your …Continue Reading ICYMI: CONSUMER ALERT Android Phones Susceptible to Hacking
Car Dealership Website Survey and Tips on Going to a Car Dealership posted on Jul 31
The Office of Consumer Affairs & Business Regulation examined twenty car dealership websites across the Commonwealth to determine how consumers could best use these websites to shop around when purchasing a car. As a consumer looking to purchase a car, you should go to the …Continue Reading Car Dealership Website Survey and Tips on Going to a Car Dealership
Scam Log Analysis – June 2015 posted on Jul 22
The Massachusetts Office of Consumer Affairs and Business Regulation compiles publicly available scam, identity theft, and fraud complaints from around the Commonwealth via police logs, news outlets, and other sources, as well as through the Office’s Consumer Information Hotline. Below is a quantitative analysis of …Continue Reading Scam Log Analysis – June 2015