Occupational schools provide valuable training to students looking to practice in a wide range of trades and professions such as health care, business and construction trades. Instead focusing on job-specific skills, these schools provide a fantastic environment without the high prices of traditional institutions. Over 200 occupational schools are licensed throughout the Commonwealth, a number that is growing.
On Tuesday, our office launched a new informational website and telephone tip line for prospective students, or students who already attend these occupational schools. The site– www.mass.gov/dpl/schools – provides information on licensing requirements, consumer protection measures, applicable regulations and other matters important to occupational schools, sales representatives, students and the public. We want to ensure that students can make an informed decision when deciding what school to attend and that sales representatives use fair tactics when recruiting.
The tip line – (617) 727-6917 – offers students a new and straightforward way to lodge complaints against occupational schools or sales representatives for violations such as deceptive recruiting practices, unqualified instructors, or failure to provide required tuition refunds. We will have staff on the tip line during normal business hours, and will encourage callers to leave voicemail messages at all other times.
Previously, regulation of these schools was handled by the Department of Elementary and Secondary Education. Governor Patrick earlier this year moved it to DPL in order to increase efficiency and streamline oversight. Through the site and tip line, students will have access to more information than ever when deciding on what school to attend, or how to address an issue with one they attend. These schools give students experience in fields that will drive the future success of the Massachusetts economy, now the deciding where to enroll will be easier than ever.
If you want to see a list of licensed Occupational Schools in the Commonwealth, click here, and if you have ever had an issue, please, call the tip line!
Ian Mabie is a student at Northeastern University and is the communications co-op at the Office of Consumer Affairs.
Consumer Advisory: IRS Tax Preparer Fraud posted on Feb 10
As the April 15th deadline to file taxes approaches, the Office of Consumer Affairs and Business Regulation is warning consumers about fraudulent tax return preparers. The IRS defines tax return fraud as the preparation and filing of tax returns that contain false or inaccurate …Continue Reading Consumer Advisory: IRS Tax Preparer Fraud
Purchasing a vehicle this President’s Day? Here’s how Massachusetts law protects car-buyers posted on Feb 9
President’s Day is synonymous with nationwide car deals. Dealership car sales increase by about 25 percent during this holiday weekend, according to Ray Zhou, a senior analyst for car shopping website Edmunds.com. If you choose to take advantage of reduced prices and purchase a …Continue Reading Purchasing a vehicle this President’s Day? Here’s how Massachusetts law protects car-buyers
How skimmers are getting away with theft at the gas pump posted on Jan 29
Skimming is the latest trend to reach into consumer’s pockets around the United States. Here’s some information that anyone using a credit or debit card at ATMs and gas pumps need to know. What is Skimming: Skimming refers to the theft of credit and …Continue Reading How skimmers are getting away with theft at the gas pump