Occupational schools provide valuable training to students looking to practice in a wide range of trades and professions such as health care, business and construction trades. Instead focusing on job-specific skills, these schools provide a fantastic environment without the high prices of traditional institutions. Over 200 occupational schools are licensed throughout the Commonwealth, a number that is growing.
On Tuesday, our office launched a new informational website and telephone tip line for prospective students, or students who already attend these occupational schools. The site– www.mass.gov/dpl/schools – provides information on licensing requirements, consumer protection measures, applicable regulations and other matters important to occupational schools, sales representatives, students and the public. We want to ensure that students can make an informed decision when deciding what school to attend and that sales representatives use fair tactics when recruiting.
The tip line – (617) 727-6917 – offers students a new and straightforward way to lodge complaints against occupational schools or sales representatives for violations such as deceptive recruiting practices, unqualified instructors, or failure to provide required tuition refunds. We will have staff on the tip line during normal business hours, and will encourage callers to leave voicemail messages at all other times.
Previously, regulation of these schools was handled by the Department of Elementary and Secondary Education. Governor Patrick earlier this year moved it to DPL in order to increase efficiency and streamline oversight. Through the site and tip line, students will have access to more information than ever when deciding on what school to attend, or how to address an issue with one they attend. These schools give students experience in fields that will drive the future success of the Massachusetts economy, now the deciding where to enroll will be easier than ever.
If you want to see a list of licensed Occupational Schools in the Commonwealth, click here, and if you have ever had an issue, please, call the tip line!
Ian Mabie is a student at Northeastern University and is the communications co-op at the Office of Consumer Affairs.
Service Contracts vs. Extended Warranties posted on Feb 15
When buying a car from a Massachusetts dealer, consumers might hear about automotive service contracts and extended warranties. Both offer protections against certain problems that may arise, but there are differences between them. An extended warranty is considered part of the purchase price of …Continue Reading Service Contracts vs. Extended Warranties
Check Your Check posted on Feb 13
The progression of modern technology has made it increasingly simple for con artists to manipulate both consumers and financial institutions. The use of counterfeit checks is on the rise, and even bankers themselves can have a difficult time detecting check fraud. Sometimes weeks …Continue Reading Check Your Check
Vacation Scams Are On The Rise, Here’s How To Avoid Them posted on Feb 8
Many consumers flee to warm weather destinations during the winter months. But while you’re working on your tan, scammers are working to steal your money. We’ve collected information on some of the more common vacation scams to watch out for if you escape the …Continue Reading Vacation Scams Are On The Rise, Here’s How To Avoid Them