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The Office of Consumer Affairs and Business Regulation often warns consumers against scams and fake offers. But in the case of the milk lawsuit, there’s no scam. Consumers who were residents of specific states and bought dairy products in that state any time between 2003 and now are eligible for free money.

In response to a lawsuit alleging they intentionally and prematurely slaughtered cows in order to increase the price of milk and other dairy products, the National Milk Producers Federation, its subsidiary Cooperatives Working Together, and other dairy producers, agreed to a $52 million class action settlement. Consumers who purchased milk or dairy products between 2003 to present day while living in Arizona, California, Washington DC, Kansas, Massachusetts, Michigan, Missouri, Nebraska, Nevada, New Hampshire, Oregon, South Dakota, Tennessee, Vermont, West Virginia, or Wisconsin, are eligible for up to $20 cash back.

There are a few details consumers should be aware of before making their claim:

  • The products must have been purchased at a grocery store or other retailer and not directly from the producer.
  • You don’t need proof of purchase or residency to submit a claim.
  • Claims are stated to be between $10 and $20 on the official settlement website, however, since the settlement is fixed, payments may decrease as the number of claims increase.
  • The claims period began September 2, 2016 and ends January 31, 2017. Consumers can file a claim online at https://www.boughtmilk.com/ or by mail.

If you have additional questions, contact the Office of Consumer Affairs and Business Regulation by calling our Consumer Hotline at (617) 973-8787, or toll-free in MA at (888) 283-3757, Monday through Friday, from 9 am-4:30 pm. Follow the Office on Facebook and Twitter, @Mass_Consumer. The Baker-Polito Administration’s Office of Consumer Affairs and Business Regulation along with its five agencies work together to achieve two goals: to protect and empower consumers through advocacy and education, and to ensure a fair playing field for all Massachusetts businesses. The Office also oversees the state’s Lemon Laws, data breach reporting, Home Improvement Contractor Program and the state’s Do Not Call Registry.

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