Barbara Anthony, Undersecretary of the Office of Consumer Affairs and Business Regulation
Over the years, Presidents’ Day has become one of the busier car-buying times of the year. Dealers heavily advertise savings, and with the three-day weekend for many, buyers use the extra time to go car shopping.
This is a good time to remind consumers that they have rights under the Massachusetts Lemon Law, and those rights actually start when you are on the lot looking at cars.
Every car sold by a dealer in Massachusetts must have on it a yellow sticker detailing provisions of the Lemon Law (the sticker for new cars is seen top right. The sticker for used cars is seen bottom right). We did a survey of dealers last year, and found that over 40 percent of the cars we checked did not have stickers, so it’s not a given the sticker will be on the car you look at. Look for it.
The Lemon Law protects consumers who have serious defects that impair the use, market value, or safety of their new cars; and for used cars requires dealers to provide a written warranty against defects that affect the use or safety of the vehicle. The Office of Consumer Affairs also runs an arbitration program if you are having trouble getting a car repaired and it falls under the provisions of the Lemon Law.
Buying a car is a big decision for any family. Make sure when you are giving a vehicle a close look-over, do more than just kick the tires. Check and make sure that yellow Lemon Law sticker is on the vehicle and you are fully up to speed on your rights.
Purchasing a USED car? Here’s what the Lemon Law means for you. posted on Feb 13
President’s Day is this Monday, and many consumers may be looking to purchase or lease new and used cars. This two part series on car purchasing and leasing will provide tips on how you can get the right car and be protected under the Lemon …Continue Reading Purchasing a USED car? Here’s what the Lemon Law means for you.
Purchasing or leasing a NEW car? Here’s what the Lemon Law means for you. posted on Feb 12
With President’s Day fast approaching, many consumers are looking to purchase or lease new and used cars. This two part series on car purchasing and leasing will provide tips on how you can get the right car and be protected under the Lemon Law. Before you …Continue Reading Purchasing or leasing a NEW car? Here’s what the Lemon Law means for you.
Survey Says: Lemon Law Compliance on the Rise posted on Dec 29
The Massachusetts Lemon Laws provide legal relief to consumers who are sold a new, used, or leased vehicle that has a significant defect to its safety or use. Under these laws, car dealerships are required to place a bright yellow Lemon Law sticker on each …Continue Reading Survey Says: Lemon Law Compliance on the Rise