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Our June edition of the Consumer Insider is now available. It includes our monthly “The Recycle Bin” column, tips for graduates, and results of our Money Smart quiz. You can read it by Download June 2009 Newsletter.

The Consumer Insider is published every two months. You can subscribe to get it e-mailed to you upon publication here. You can see back issues by going here.

Thanks for reading, and enjoy this edition of the Consumer Insider.

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Recent Posts

May/June Scam Log Analysis posted on Jul 28

May/June Scam Log Analysis

The Massachusetts Office of Consumer Affairs and Business Regulation compiles publicly-available scam, identity theft, and fraud complaints from around the Commonwealth via police logs and news outlets, as well as through the Office’s Consumer Information Hotline.

How to Combat Illegal Robocalls posted on Jul 25

How to Combat Illegal Robocalls

Robocalls have become an all-too-common nuisance for consumers. Robocalls are unsolicited, pre-recorded phone calls, often scams, which are made to consumers without their permission, as opposed to calls solicited by the consumer, such as those from pharmacies and childrens’ schools. Robocalls are illegal in Massachusetts under M.G.L. c. 159C. While consumers can, and should, sign-up -for both the state and national Do-Not-Call lists, unfortunately this does not always stop many unscrupulous solicitors and scammers from making these calls.

Summary of the 2015 Consumer Federation of America Annual Consumer Complaint Survey posted on Jul 22

The Consumer Federation of America and the North American Consumer Protection Investigators recently released the results of the 2015 Consumer Complaint Survey. This report is based on consumer information, complaints, and suggestions for increased consumer protections from 33 consumer agencies in 21 states.