In April 2008, the old system of auto insurance in Massachusetts was replaced by managed competition, which allows each insurance company to set its own price and compete for consumers’ business. Since the start of 2008, drivers have saved over $470 million on car insurance.
One thing we have consistently said since the start of managed competition is that the best way to save money on auto insurance is to shop around. It might take an hour or two, or a meeting with your agent, but the potential of hundreds of dollars in savings can make that time well spent.
If you’ve shopped for auto insurance, we want to hear about your experience. Please take a minute to take a short, anonymous survey. It is only a few questions, and will help us get a better sense of what consumers are seeing in the marketplace. Thanks in advance for you help.
How to Combat Illegal Robocalls posted on Jul 25
Robocalls have become an all-too-common nuisance for consumers. Robocalls are unsolicited, pre-recorded phone calls, often scams, which are made to consumers without their permission, as opposed to calls solicited by the consumer, such as those from pharmacies and childrens’ schools. Robocalls are illegal in Massachusetts under M.G.L. c. 159C. While consumers can, and should, sign-up -for both the state and national Do-Not-Call lists, unfortunately this does not always stop many unscrupulous solicitors and scammers from making these calls.
Summary of the 2015 Consumer Federation of America Annual Consumer Complaint Survey posted on Jul 22
The Consumer Federation of America and the North American Consumer Protection Investigators recently released the results of the 2015 Consumer Complaint Survey. This report is based on consumer information, complaints, and suggestions for increased consumer protections from 33 consumer agencies in 21 states.
Do-Not-Call Consumer & Solicitor Responsibilities posted on Jul 20
The Massachusetts Do-Not-Call Registry allows consumers to stop receiving certain telephone solicitations simply by signing-up and providing their telephone number. Established in 2003, the law requires telephone solicitors, list-brokers, and telemarketers to register with the Office of Consumer Affairs and Business Regulation, subscribe to the Do-Not-Call Registry, and remove registered telephone numbers of consumers from their call lists.