Earlier this week, our office released the results of a survey of restocking fees at national retailers that are popular during the holiday shopping season. We found that these fees on returns – particularly on electronics and furniture – are being charged at more and more retailers.
On Tuesday night, I discussed this issue on “Greater Boston” with Host Emily Rooney and Jon Hurst from the Retailers Association of Massachusetts.
Greater Boston video
Consumers need to be aware of these fees, and need to know which retailers are charging fees and which aren’t. To read more about the fees, click here. To see the full results of our survey, click here.
Just Hang Up! posted on Jan 19
Americans carry a considerable amount of credit card debt. According to NerdWallet, the average U.S. household debt is nearly $16,000, while the average interest rate is 13 percent. Unfortunately, consumers who struggle to get out from under their credit card debt often fall victim to …Continue Reading Just Hang Up!
Child Identity Theft posted on Jan 17
When most people think of identity theft fraudulent credit card purchases and stolen drivers licenses typically come to mind. Child identity theft, though, is quickly growing and can be dangerous and damaging long-term. According to a 2011 report from Carnegie Mellon, 10 percent of …Continue Reading Child Identity Theft
Coming to a Channel Near You: NBC Boston posted on Jan 10
Do you like to watch The Tonight Show Starring Jimmy Fallon or Sunday Night Football? NBC’s contract with WHDH-TV (also known as Channel 7) expired at the end of 2016. For many viewers this change had no impact on their television watching. But for viewers …Continue Reading Coming to a Channel Near You: NBC Boston