Earlier this week, our office released the results of a survey of restocking fees at national retailers that are popular during the holiday shopping season. We found that these fees on returns – particularly on electronics and furniture – are being charged at more and more retailers.
On Tuesday night, I discussed this issue on “Greater Boston” with Host Emily Rooney and Jon Hurst from the Retailers Association of Massachusetts.
Greater Boston video
Consumers need to be aware of these fees, and need to know which retailers are charging fees and which aren’t. To read more about the fees, click here. To see the full results of our survey, click here.
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April is Financial Literacy Month and the Office of Consumer Affairs and Business Regulation is offering tips on how to establish and maintain healthy financial habits. It’s never too early or too late to take an interest in your personal finances. But for many, …Continue Reading What teens and seniors should know about 18-65 accounts
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Online shopping provides a fast, convenient platform for purchasing items without the hassle of driving to a store. However, scammers often take advantage of the popularity of the online retail industry, sending purchased products that are either not what was advertised or far inferior …Continue Reading Buyer Beware: Why clothing ads are not always what they seem