Post Content

Undersecretary Barbara AnthonyPosted by:
Barbara Anthony, Undersecretary of the Office of Consumer Affairs and Business Regulation

Earlier this week, my office released the results of a survey of restocking fees at national retailers that are popular during the holiday shopping season. We found that these fees on returns – particularly on electronics and furniture – are being charged at more and more retailers.

 

On Tuesday night, I discussed this issue on “Greater Boston” with Host Emily Rooney and Jon Hurst from the Retailers Association of Massachusetts.

 

Greater Boston video

 

 

Consumers need to be aware of these fees, and need to know which retailers are charging fees and which aren’t. To read more about the fees, click here. To see the full results of our survey, click here.

Written By:


Jayda Leder-Luis is the Communications Coordinator at the Office of Consumer Affairs & Business Regulation.

Recent Posts

First Time Homebuyers Prepare Themselves posted on Mar 13

Buying a home is one of the biggest purchases a consumer will ever make. Although buying and owning a home may seem daunting, prospective Massachusetts homeowners have a wealth of resources to prepare themselves. HUD-approved housing counseling agencies and Community Development Corporations around Massachusetts provide   …Continue Reading First Time Homebuyers Prepare Themselves

Subfreezing Temperatures Don’t Have to Freeze Your Bank Account posted on Jan 9

Subfreezing Temperatures Don’t Have to Freeze Your Bank Account

As the nation has endured subfreezing temperatures this week and consumers are putting their thermostats to work, it might be a good idea to check in and see how efficient your heating system is running. In Massachusetts, MassSave, a statewide program sponsored by Massachusetts energy companies,  supports   …Continue Reading Subfreezing Temperatures Don’t Have to Freeze Your Bank Account

Consumer Affairs Survey Finds Lower-Cost Options for College Textbooks posted on Aug 22

Consumer Affairs Survey Finds Lower-Cost Options for College Textbooks

It’s about that time that students will begin to flock back to the Boston area and move into their apartments and dorms.  As they prepare for classes, one of the more expensive purchases will be their course materials, including the very expensive textbooks.  According to   …Continue Reading Consumer Affairs Survey Finds Lower-Cost Options for College Textbooks