Post Content

Undersecretary Barbara AnthonyPosted by:
Barbara Anthony, Undersecretary of the Office of Consumer Affairs and Business Regulation

Earlier this week, my office released the results of a survey of restocking fees at national retailers that are popular during the holiday shopping season. We found that these fees on returns – particularly on electronics and furniture – are being charged at more and more retailers.

 

On Tuesday night, I discussed this issue on “Greater Boston” with Host Emily Rooney and Jon Hurst from the Retailers Association of Massachusetts.

 

Greater Boston video

 

 

Consumers need to be aware of these fees, and need to know which retailers are charging fees and which aren’t. To read more about the fees, click here. To see the full results of our survey, click here.

Written By:


Jayda Leder-Luis is the Communications Coordinator at the Office of Consumer Affairs & Business Regulation.

Recent Posts

Designating a Health Care Proxy posted on Apr 16

April 16th is National Health Care Decisions Day; and a good time to recognize how important it is that you are able to make educated health care decisions. In the case that you are unable to do so, it is crucial to have designated a   …Continue Reading Designating a Health Care Proxy

Understanding Medical Bills posted on Apr 10

Understanding Medical Bills

Whether it’s for a routine physical or an emergency ER visit, everyone receives medical bills. While extremely common, these bills are often unclear and difficult to decipher. Oftentimes, medical bills use codes and shorthand to describe the services you received, making it difficult to tell   …Continue Reading Understanding Medical Bills

Top 5 Consumer Issues of 2014: Lemon Law and Auto Issues posted on Mar 24

#5 – Lemon Law and Auto Issues Last week, the Office of Consumer Affairs and Business Regulation held its annual Top 5 Press Conference at the Massachusetts State House, highlighting the top consumer issues from 2014. The top four issues were insurance, banking and non-depository   …Continue Reading Top 5 Consumer Issues of 2014: Lemon Law and Auto Issues