Post Content

Undersecretary Barbara AnthonyPosted by:
Barbara Anthony, Undersecretary of the Office of Consumer Affairs and Business Regulation

The other day, a friend of mine forwarded to me a classic e-mail phishing scam, the bank account that has been flagged for security reasons.

This one, however, isn’t really one of the better ones. Here it is:

Wells fargo e-mail

While this one comes with a proper looking logo and has a “@wellsfargo.com” e-mail address, there are a number of warning flags to take note. For example, it’s unlikely a major institution would misspell itself as “WellsFargo” – or even “wellsfargo” as it does in one instance. There are also a number of other grammatical errors – the random comma in the very first line, the random capitalizing of “Banking” and “Information” – that make clear this is not coming from a professional organization.

What these scam artists are trying to do is get you to cough up your account information and steal your identity and your bank account. In many cases, these e-mails look legitimate. They have what look like the appropriate logo and links, and can be much better written and deceptive.

Your bank is never going to ask you via e-mail for account information. If you get an e-mail like this, and you think it might be legitimate, call your bank at the phone number provided on your monthly statement, or go to their official website (not the one in the e-mail). They can tell you if there’s a problem with your account. 

My friend was able to easily pick out this scam, but not all of these e-mails are so easily identifiable. Taking a second to ensure you’re getting legitimate e-mails can save you hours of headaches.

Written By:


Jayda Leder-Luis is the Communications Coordinator at the Office of Consumer Affairs & Business Regulation.

Recent Posts

Designating a Health Care Proxy posted on Apr 16

April 16th is National Health Care Decisions Day; and a good time to recognize how important it is that you are able to make educated health care decisions. In the case that you are unable to do so, it is crucial to have designated a   …Continue Reading Designating a Health Care Proxy

Understanding Medical Bills posted on Apr 10

Understanding Medical Bills

Whether it’s for a routine physical or an emergency ER visit, everyone receives medical bills. While extremely common, these bills are often unclear and difficult to decipher. Oftentimes, medical bills use codes and shorthand to describe the services you received, making it difficult to tell   …Continue Reading Understanding Medical Bills

Top 5 Consumer Issues of 2014: Lemon Law and Auto Issues posted on Mar 24

#5 – Lemon Law and Auto Issues Last week, the Office of Consumer Affairs and Business Regulation held its annual Top 5 Press Conference at the Massachusetts State House, highlighting the top consumer issues from 2014. The top four issues were insurance, banking and non-depository   …Continue Reading Top 5 Consumer Issues of 2014: Lemon Law and Auto Issues