Post Content

Undersecretary Barbara AnthonyPosted by:
Barbara Anthony, Undersecretary of the Office of Consumer Affairs and Business Regulation

In recent months, a classic scam has started to pop back up around the country. We haven’t heard about any incidents in Massachusetts, but you should be on guard just in case your phone rings.

In this jury-service scam, the caller tells you that you skipped jury duty. If you protest that you never got called to service, the caller asks for your Social Security number and date of birth to verify the information. That’s enough for someone to steal your identity.

Of course, most people take jury duty very seriously. If informed they skipped service, many people may get nervous and rattled. These scam artists prey on those emotions. These scams have been reported in 11 states, including in Indiana and North Carolina in recent months.

The Massachusetts Office of Jury Commissioners does follow up when a resident skips jury duty, but they will never ask for any of your personal information. As a general rule, whenever an unsolicited caller asks for personal information, don’t give it out. Make sure you give your information only when you initiate a call and you know you’re giving it to a safe source.

Finally, we want to know if you’ve been targeted by this or similar scams. Call our Consumer Hotline at (888) 283-3757.

Written By:


Jayda Leder-Luis is the Communications Coordinator at the Office of Consumer Affairs & Business Regulation.

Recent Posts

Craigslist Scam Alert: How You Could You Be Paying Someone to Steal Your Personal Info posted on Jul 24

Over the past week, the Consumer Hotline has received two complaints about a scam on Craigslist where buyers are scamming sellers out of money and their personal information. Callers reported being scammed when trying to sell an item on Craigslist. Online buyers would offer to   …Continue Reading Craigslist Scam Alert: How You Could You Be Paying Someone to Steal Your Personal Info

First Time Homebuyers Prepare Themselves posted on Mar 13

Buying a home is one of the biggest purchases a consumer will ever make. Although buying and owning a home may seem daunting, prospective Massachusetts homeowners have a wealth of resources to prepare themselves. HUD-approved housing counseling agencies and Community Development Corporations around Massachusetts provide   …Continue Reading First Time Homebuyers Prepare Themselves

Subfreezing Temperatures Don’t Have to Freeze Your Bank Account posted on Jan 9

Subfreezing Temperatures Don’t Have to Freeze Your Bank Account

As the nation has endured subfreezing temperatures this week and consumers are putting their thermostats to work, it might be a good idea to check in and see how efficient your heating system is running. In Massachusetts, MassSave, a statewide program sponsored by Massachusetts energy companies,  supports   …Continue Reading Subfreezing Temperatures Don’t Have to Freeze Your Bank Account