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The Patrick-Murray Administration and the Office of Consumer Affairs and Business Regulation are excited to launch Consumer Connections. Through this forum, we will discuss consumer issues and offer insight and information into consumer-related subjects like identity theft, financial literacy, foreclosure prevention and housing, and auto insurance.
The Office of Consumer Affairs and Business Regulation includes six agencies that focus on our goals of creating better businesses and smarter consumers. You can find out more about what we do, and find some great consumer tips, here.
We also know that smart consumers have great knowledge and tips on handling common issues and problems. If you have a hint or advice to share with us, don’t be shy, leave us a comment.

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Recent Posts

Please read the following notice carefully as our addresses are changing! posted on Jun 14

The HIC Registrations and Renewals office will be moving to 1000 Washington St., Suite 710 on Friday, June 29. Walk-in registration/renewal will still take place at One Ashburton Place, Suite 1301 through June 28. Forms and applications should be mailed to the old address until   …Continue Reading Please read the following notice carefully as our addresses are changing!

Returning a rental car posted on Jun 12

Returning a rental car

Renting a car is common for business travelers and families on vacation. You can be in a car minutes after your flight has landed and when it’s time to return home, you just drop the car off and take a convenient shuttle to your terminal.   …Continue Reading Returning a rental car

Free Freezes & Fraud Alerts posted on Jun 8

Free Freezes & Fraud Alerts

Credit freezes and fraud alerts are often used by consumers to help prevent identity theft. Identity theft occurs when someone steals your personal information, such as your Social Security number or bank account information, to commit fraud or other crimes. Identity theft can take many   …Continue Reading Free Freezes & Fraud Alerts