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The Patrick-Murray Administration and the Office of Consumer Affairs and Business Regulation are excited to launch Consumer Connections. Through this forum, we will discuss consumer issues and offer insight and information into consumer-related subjects like identity theft, financial literacy, foreclosure prevention and housing, and auto insurance.
The Office of Consumer Affairs and Business Regulation includes six agencies that focus on our goals of creating better businesses and smarter consumers. You can find out more about what we do, and find some great consumer tips, here.
We also know that smart consumers have great knowledge and tips on handling common issues and problems. If you have a hint or advice to share with us, don’t be shy, leave us a comment.

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Recent Posts

Paying bills after a disaster posted on Jul 20

Paying bills after a disaster

Following a natural disaster, consumers in the disaster area are undoubtedly faced with challenges. After making sure loved ones are safe, attention turns to repairing damages and salvaging belongings. Day-to-day activities are often forgotten or put off. But it’s important to remember there are responsibilities,   …Continue Reading Paying bills after a disaster

Beware of fraudulent IRS calls posted on Jul 18

Beware of fraudulent IRS calls

The IRS is warning of a new spin on a common scam that is being reported across the country. The scam is linked to the Electronic Federal Tax Payment System (EFTPS – an automated system for paying federal taxes electronically using Internet or phone). Scammers   …Continue Reading Beware of fraudulent IRS calls

It Pays to Check that Parking Ticket posted on Jul 13

It Pays to Check that Parking Ticket

Scammers routinely use creative ways to trick people into giving them money and this parking ticket scam making the rounds in larger cities is no different.  Crafting official-looking citation tickets, con artists have created a few different variations of the scam to prey on their   …Continue Reading It Pays to Check that Parking Ticket