The Patrick-Murray Administration and the Office of Consumer Affairs and Business Regulation are excited to launch Consumer Connections. Through this forum, we will discuss consumer issues and offer insight and information into consumer-related subjects like identity theft, financial literacy, foreclosure prevention and housing, and auto insurance.
The Office of Consumer Affairs and Business Regulation includes six agencies that focus on our goals of creating better businesses and smarter consumers. You can find out more about what we do, and find some great consumer tips, here.
We also know that smart consumers have great knowledge and tips on handling common issues and problems. If you have a hint or advice to share with us, don’t be shy, leave us a comment.
Something To Be Thankful For: Price Scanning Accuracy posted on Nov 19
The Massachusetts Item Pricing Law was written to ensure that food retailers remained consistent and accurate in how they charge consumers. Since its last update in 2013, the law has been extended to cover consumer-use price scanners and automated check out systems. The Division of …Continue Reading Something To Be Thankful For: Price Scanning Accuracy
Thinking of Joining a Health Club? Read the Fine Print. posted on Nov 14
With the holiday season fast approaching, and the New Year soon after, many consumers are already starting to consider health club memberships as part of their 2015 resolutions. Last year, our office surveyed local health clubs and found that getting a good deal on health club …Continue Reading Thinking of Joining a Health Club? Read the Fine Print.
IRS Scam Alert: Don’t Be Tricked into Paying Debts You Don’t Really Owe posted on Oct 3
Recently, the Hotline received three calls about this scam in just one week, so it is important for consumers to know how it works and how to avoid being scammed.