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The Patrick-Murray Administration and the Office of Consumer Affairs and Business Regulation are excited to launch Consumer Connections. Through this forum, we will discuss consumer issues and offer insight and information into consumer-related subjects like identity theft, financial literacy, foreclosure prevention and housing, and auto insurance.
The Office of Consumer Affairs and Business Regulation includes six agencies that focus on our goals of creating better businesses and smarter consumers. You can find out more about what we do, and find some great consumer tips, here.
We also know that smart consumers have great knowledge and tips on handling common issues and problems. If you have a hint or advice to share with us, don’t be shy, leave us a comment.

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Recent Posts

Consumer Advisory: IRS Tax Preparer Fraud posted on Feb 10

  As the April 15th deadline to file taxes approaches, the Office of Consumer Affairs and Business Regulation is warning consumers about fraudulent tax return preparers. The IRS defines tax return fraud as the preparation and filing of tax returns that contain false or inaccurate   …Continue Reading Consumer Advisory: IRS Tax Preparer Fraud

Purchasing a vehicle this President’s Day? Here’s how Massachusetts law protects car-buyers posted on Feb 9

  President’s Day is synonymous with nationwide car deals.  Dealership car sales increase by about 25 percent during this holiday weekend, according to Ray Zhou, a senior analyst for car shopping website Edmunds.com.  If you choose to take advantage of reduced prices and purchase a   …Continue Reading Purchasing a vehicle this President’s Day? Here’s how Massachusetts law protects car-buyers

How skimmers are getting away with theft at the gas pump posted on Jan 29

How skimmers are getting away with theft at the gas pump

  Skimming is the latest trend to reach into consumer’s pockets around the United States. Here’s some information that anyone using a credit or debit card at ATMs and gas pumps need to know. What is Skimming: Skimming refers to the theft of credit and   …Continue Reading How skimmers are getting away with theft at the gas pump