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The Patrick-Murray Administration and the Office of Consumer Affairs and Business Regulation are excited to launch Consumer Connections. Through this forum, we will discuss consumer issues and offer insight and information into consumer-related subjects like identity theft, financial literacy, foreclosure prevention and housing, and auto insurance.
The Office of Consumer Affairs and Business Regulation includes six agencies that focus on our goals of creating better businesses and smarter consumers. You can find out more about what we do, and find some great consumer tips, here.
We also know that smart consumers have great knowledge and tips on handling common issues and problems. If you have a hint or advice to share with us, don’t be shy, leave us a comment.

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Recent Posts

Renting 101 posted on Aug 22

  The concept of renting seems easy enough – find a place that meets your needs, agree with the landlord on price and length of lease, sign and make your payments. But you should understand the importance of your obligations as a tenant as well   …Continue Reading Renting 101

Why Parents & Guardians of College Students Should Review Insurance Policies Before Move-In Day posted on Aug 17

Why Parents & Guardians of College Students Should Review Insurance Policies Before Move-In Day

  The last week of August is when most students start heading to colleges and universities. While your focus is likely on your student’s move and making sure his or her living space is safe and comfortable, don’t forget to review your insurance coverage so   …Continue Reading Why Parents & Guardians of College Students Should Review Insurance Policies Before Move-In Day

How do you connect? A Consumer Guide to Cable Service: Part 3 posted on Aug 11

How do you connect? A Consumer Guide to Cable Service: Part 3

Cable service is available in most Massachusetts communities through one or more providers, and may be offered as a stand-alone service or as part of a bundled package. The term “bundled package” refers to a specially-priced combination of services that may include telephone service (wireless or landline), television (cable or satellite television), internet or a home security system. Bundled packages often include a contract agreement that will require you to maintain your services for a fixed period of time, usually 12-24 months.