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The Patrick-Murray Administration and the Office of Consumer Affairs and Business Regulation are excited to launch Consumer Connections. Through this forum, we will discuss consumer issues and offer insight and information into consumer-related subjects like identity theft, financial literacy, foreclosure prevention and housing, and auto insurance.
The Office of Consumer Affairs and Business Regulation includes six agencies that focus on our goals of creating better businesses and smarter consumers. You can find out more about what we do, and find some great consumer tips, here.
We also know that smart consumers have great knowledge and tips on handling common issues and problems. If you have a hint or advice to share with us, don’t be shy, leave us a comment.

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Recent Posts

Private Party Used Car Sales – What You Need to Know About Proper Title Transfers posted on Jul 1

  Many consumers turn to private party sales to buy a less expensive car or sell a used vehicle without a lot of hassle. However, consumers should be aware of potential pitfalls associated with private party sale transactions. When selling a used vehicle, there are   …Continue Reading Private Party Used Car Sales – What You Need to Know About Proper Title Transfers

Charity and Disaster Scams: Don’t Let Criminals Pull at Your Heart Strings posted on Jun 29

Charity and Disaster Scams: Don’t Let Criminals Pull at Your Heart Strings

  In the wake of a natural disaster, it is common to want to help those affected by tragedy.  Unfortunately, individuals and organizations attempt to take advantage of your generosity by posing as phony charities to steal your money or financial information.  Following a natural   …Continue Reading Charity and Disaster Scams: Don’t Let Criminals Pull at Your Heart Strings

If you have a Ticketmaster account, here’s what you should know about those “free” ticket vouchers posted on Jun 22

  You may have been hearing about “free” ticket vouchers in your Ticketmaster account and, like many consumers, assumed this was just another scam. It’s not. Here’s the deal: In 2003, a class action lawsuit, Schlesinger v. Ticketmaster, was filed alleging that Ticketmaster failed to   …Continue Reading If you have a Ticketmaster account, here’s what you should know about those “free” ticket vouchers