Post Content

The Office of Consumer Affairs and Business Regulation will be moving this Friday, Sept. 15, 2017. If you have any questions or concerns, here’s where we’ll be next week!

 

Office of Consumer Affairs and Business Regulation

501 Boylston St., Suite 5100, Boston, MA 02116

Consumer hotline (617) 973-8787

Toll-free consumer hotline (888) 283-3757

Main office (617) 973-8700

Fax (617) 973-8799

 

Home Improvement Contractor Program

All mailings, including complaint filings and registration applications, should be sent to the respective addresses below.

Home Improvement Contractor Registrations and Renewals

1 Ashburton Place, Suite 1301, Boston, MA 02108

(617) 727-3200   Fax (617) 248-0813

Home Improvement Contractor Complaint and Enforcement Hearings

1000 Washington Street, Suite 710, Boston, MA 02116

(617) 727-3074   Fax (617) 727-3771

 

If you have additional questions, contact the Office of Consumer Affairs and Business Regulation by calling our Consumer Hotline at (617) 973-8787, or toll-free in MA at (888) 283-3757, Monday through Friday, from 9 am-4:30 pm. Follow the Office on Facebook and Twitter, @Mass_Consumer. The Baker-Polito Administration’s Office of Consumer Affairs and Business Regulation along with its five agencies work together to achieve two goals: to protect and empower consumers through advocacy and education, and to ensure a fair playing field for all Massachusetts businesses. The Office also oversees the State’s lemon laws, data breach reporting, and home improvement contractor programs, and the State’s Do Not Call Registry.

Written By:

Recent Posts

Hurricane Preparedness: Do you know how to prep for a storm? posted on Jul 17

Hurricane Preparedness: Do you know how to prep for a storm?

  Hurricane Season officially began in June but this week is Hurricane Preparedness Week in Massachusetts.  The National Oceanic and Atmospheric Administration has predicted a 70% chance of having 10 to 16 named storms, with five to nine possibly developing into hurricanes. That’s why the   …Continue Reading Hurricane Preparedness: Do you know how to prep for a storm?

Dockless Bike-sharing: The Nuts and Bolts of Station-Free Cycling posted on Jul 13

  Have you come across unlocked bicycles propped up in random locations in your city or town? You may think the bright-colored bikes were left by mistake, but they may actually be a part of a dockless bike-sharing network. Companies such as ofo, Ant, Lime   …Continue Reading Dockless Bike-sharing: The Nuts and Bolts of Station-Free Cycling

Peer-to-Peer Car-Sharing: What Every Consumer Should Know posted on Jul 5

Peer-to-Peer Car-Sharing: What Every Consumer Should Know

Peer-to-peer car-sharing has emerged as an alternative to renting a car. With a business model similar to Airbnb or Uber, it allows car owners to rent out their vehicles to individuals within a given area through a mobile app. In providing this service, these platforms,   …Continue Reading Peer-to-Peer Car-Sharing: What Every Consumer Should Know