Throughout the months of November and December we will be highlighting shopping terms so you can feel prepared for this holiday shopping season.
In this series we will outline:
- Bait & switch
- Extended warranties
- Black Friday shopping tips
- Cyber Monday/online shopping tips
- Cooling-off periods
- Return policies
- Billing errors
Check back each week for more information on these topics. Meanwhile, check out our Shopping Rights page for definitions of these terms and more.
IRS Scam Alert: Don’t Be Tricked into Paying Debts You Don’t Really Owe posted on Oct 3
Recently, the Hotline received three calls about this scam in just one week, so it is important for consumers to know how it works and how to avoid being scammed.
Massachusetts Health Insurers Now Required to Provide Prices in Real-Time posted on Oct 1
Starting October 1, health insurance companies in Massachusetts must provide online cost estimator tools for their members to compare the price and out-of-pocket costs of certain healthcare services, procedures, or hospital admissions.
Can’t pay your phone bill? Stay connected with telephone assistance posted on Sep 10
Staying connected to local resources and emergency services can improve and possibly save many lives, say state regulators. Access to local emergency services and community resources is vital to our low-income and elderly residents. The Massachusetts Department of Telecommunications and Cable (DTC) wants residents to …Continue Reading Can’t pay your phone bill? Stay connected with telephone assistance