Throughout the months of November and December we will be highlighting shopping terms so you can feel prepared for this holiday shopping season.
In this series we will outline:
- Bait & switch
- Extended warranties
- Black Friday shopping tips
- Cyber Monday/online shopping tips
- Cooling-off periods
- Return policies
- Billing errors
Check back each week for more information on these topics. Meanwhile, check out our Shopping Rights page for definitions of these terms and more.
Scam Log Analysis posted on May 29
The Massachusetts Office of Consumer Affairs and Business Regulation compiles publicly available scam, identity theft, and fraud complaints from around the Commonwealth. We review police logs, news sources, and calls from our Consumer Information Hotline on reported scams. How to spot and avoid scams. …Continue Reading Scam Log Analysis
Independent Sellers at Online Marketplaces: Tips for Buyers & Sellers posted on May 27
Many buyers and sellers use online marketplaces, which allow products or services to be offered by multiple third parties and usually provide a means for payment to be processed directly on that website. There are the big name marketplaces, such as eBay or Amazon, but …Continue Reading Independent Sellers at Online Marketplaces: Tips for Buyers & Sellers
Designating a Health Care Proxy posted on Apr 16
April 16th is National Health Care Decisions Day; and a good time to recognize how important it is that you are able to make educated health care decisions. In the case that you are unable to do so, it is crucial to have designated a …Continue Reading Designating a Health Care Proxy