Throughout the months of November and December we will be highlighting shopping terms so you can feel prepared for this holiday shopping season.
In this series we will outline:
- Bait & switch
- Extended warranties
- Black Friday shopping tips
- Cyber Monday/online shopping tips
- Cooling-off periods
- Return policies
- Billing errors
Check back each week for more information on these topics. Meanwhile, check out our Shopping Rights page for definitions of these terms and more.
Making the Cut posted on May 18
Prom and graduation are around the corner, so many consumers will be rushing to salons to look flawless for their big day. Whether you’re interested in a new hairdo or getting a manicure, it is important to ensure that treatments are performed by licensed …Continue Reading Making the Cut
Veterans: Dial Carefully posted on May 16
The U.S. Department of Veterans Affairs (VA) is warning consumers about a telephone scam targeting veterans who misdial the Veterans Choice Program phone line. Scammers have set up a phone line with a nearly identical phone number to the Choice Program. The only difference …Continue Reading Veterans: Dial Carefully
DeVry University Refunds posted on May 16
Thousands of students who attended DeVry University will receive refund checks as a result of a settlement with the Federal Trade Commission (FTC) over deceptive advertisements. Due to false ads claiming high employment success rates and income levels after graduation, the FTC announced that …Continue Reading DeVry University Refunds