With holiday shopping in full swing, millions of consumers are expected to ship gifts to their family and friends. However, sending the packages to the right address does not guarantee that they will be received by the intended recipient. Package thefts rise during the holiday season, and some thieves will even follow delivery trucks to scoop up packages as soon as they are delivered.
To make sure your package is properly received this holiday season:
- Require a signature upon delivery
- Request tracking and delivery confirmation
- Insure your packages
- Specify delivery instructions, such as “leave at back door”
- Arrange to pick up packages at the post office or delivery service location
- Ask a friend or neighbor to look out for your order and accept/pick up your packages
- Ship packages to your workplace if your employer allows it
If you are sending a package, let the recipient know that it is coming and when to expect it to arrive (and not to open it just yet!). Be sure to follow up with them to make sure it was received.
If you suspect that a package was lost or stolen, you should:
- First check outside your residence (or other delivery address) to see if the package was placed out of sight, such as in the hedges, by the garage or on the porch;
- Ask your neighbors if they witnessed the delivery or if the shipper accidentally delivered the package to them;
- Contact the shipper first to be sure the items were sent properly. If you determine that the shipper was not at fault, file a complaint with the U.S. Postal Inspection Service;
- File a police report with your local police department.
This post is part of our “Shopping 101” series, bringing you timely information as you shop this holiday season. For more information on your shopping rights, click here.
If you have a Ticketmaster account, here’s what you should know about those “free” ticket vouchers posted on Jun 22
You may have been hearing about “free” ticket vouchers in your Ticketmaster account and, like many consumers, assumed this was just another scam. It’s not. Here’s the deal: In 2003, a class action lawsuit, Schlesinger v. Ticketmaster, was filed alleging that Ticketmaster failed to …Continue Reading If you have a Ticketmaster account, here’s what you should know about those “free” ticket vouchers
Using Credit vs. Debit Cards posted on Jun 20
For many consumers, plastic is the preferred currency when making a purchase. But how does a consumer know if he/she should use a credit card or a debit card? What is the difference between a credit card and a debit card? Credit cards use …Continue Reading Using Credit vs. Debit Cards
Summer Series: Nail Salons posted on Jun 14
The arrival of warm weather means it’s time to trade your heavy shoes for some summer sandals. And for many consumers, the start of “flip-flop” season also means a trip to the nail salon. Manicurists, along with cosmetologists and aestheticians, and the salons where …Continue Reading Summer Series: Nail Salons