Post Content

With holiday shopping in full swing, millions of consumers are expected to ship gifts to their family and friends.  However, sending the packages to the right address does not guarantee that they will be received by the intended recipient.  Package thefts rise during the holiday season, and some thieves will even follow delivery trucks to scoop up packages as soon as they are delivered.

To make sure your package is properly received this holiday season:

  • Require a signature upon delivery Package delivery
  • Request tracking and delivery confirmation
  • Insure your packages
  • Specify delivery instructions, such as “leave at back door”
  • Arrange to pick up packages at the post office or delivery service location
  • Ask a friend or neighbor to look out for your order and accept/pick up your packages
  • Ship packages to your workplace if your employer allows it

If you are sending a package, let the recipient know that it is coming and when to expect it to arrive (and not to open it just yet!).  Be sure to follow up with them to make sure it was received.

If you suspect that a package was lost or stolen, you should:

  • First check outside your residence (or other delivery address) to see if the package was placed out of sight, such as in the hedges, by the garage or on the porch;
  • Ask your neighbors if they witnessed the delivery or if the shipper accidentally delivered the package to them;
  • Contact the shipper first to be sure the items were sent properly. If you determine that the shipper was not at fault, file a complaint with the U.S. Postal Inspection Service;
  • File a police report with your local police department.

 

This post is part of our “Shopping 101” series, bringing you timely information as you shop this holiday season.  For more information on your shopping rights, click here.

 

Written By:

Recent Posts

“Operation Tech Trap” posted on May 23

“Operation Tech Trap"

  For most of us, our computers are a central part of our everyday life. So when tech support calls and informs you there is a problem with your computer, it’s only natural to follow their directions to ensure important documents, precious photographs, and your   …Continue Reading “Operation Tech Trap”

Making the Cut posted on May 18

Making the Cut

  Prom and graduation are around the corner, so many consumers will be rushing to salons to look flawless for their big day. Whether you’re interested in a new hairdo or getting a manicure, it is important to ensure that treatments are performed by licensed   …Continue Reading Making the Cut

Veterans: Dial Carefully posted on May 16

  The U.S. Department of Veterans Affairs (VA) is warning consumers about a telephone scam targeting veterans who misdial the Veterans Choice Program phone line. Scammers have set up a phone line with a nearly identical phone number to the Choice Program. The only difference   …Continue Reading Veterans: Dial Carefully