Mass Consumer Affairs Blog

The Official Blog of the Massachusetts Office of Consumer Affairs and Business Regulation

Tag Archives: auto

Physical Damage Coverage Posted on Mar 26

Physical Damage Coverage

If you’ve ever been in a car accident or needed to file an insurance claim for damages to your car, you know the headaches you may have to endure as you file paperwork, get the damage appraised and bring your car to the repair shop   …Continue Reading Physical Damage Coverage

Fighting Flood Damage Posted on Jan 25

Fighting Flood Damage

Last year, hurricanes, storms and high tides battered states across the county, and many consumers experienced flooding in their homes or vehicles.  Because flood damage to a vehicle may not be as noticeable, we put together some tips that consumers should review in the event   …Continue Reading Fighting Flood Damage

Summary of the 2015 Consumer Federation of America Annual Consumer Complaint Survey Posted on Jul 22

The Consumer Federation of America and the North American Consumer Protection Investigators recently released the results of the 2015 Consumer Complaint Survey. This report is based on consumer information, complaints, and suggestions for increased consumer protections from 33 consumer agencies in 21 states.

Chances Are, You’ve Had to Deal with One of These 5 Consumer Issues Posted on Aug 14

Last month, the Consumer Federation of America published a list of their top ten consumer complaints. In it, they named many of the issues that the Office of Consumer Affairs and Business Regulations keeps consumers informed about, ranging from auto complaints to fraud and scams.   …Continue Reading Chances Are, You’ve Had to Deal with One of These 5 Consumer Issues